Customer Care Executive

The Allied Outsourcing

Thane West, Thane

₹25,000 - ₹30,000 monthly

Fixed

25000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Night Shift

Min. 2 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

22 applicants

Benefits include: Laptop

Job Description

The Allied Outsourcing request Customer Care Executives for a large US Law Firm.

This job requires excellent vocal and written communication skills. Only candidates with experience in an international call center apply. Convent educated candidates preferred. Our Customers are in US, so this is night shift role with 2 consecutive offs in a week.


Responsibilities include: 1. Answering client queries via phone and chat in professional and courteous manner. 2. Ensure case files and documents are organized and readily available for the lawyers. 3. Update case notes with the interactions with the client. 4. Manage communication with clients on the progress of a case. 5. Follow up with insurance companies and health care providers for the medical documents. 6. Set up client information in the CRM software. 7. Flexible to undertake other responsibility that the business may require.


Candidate should be comfortable working in night shift.

Job role

Work location

Centrum - Commercial Offices in Wagle Estate Thane (W), near Satkar Hotel, Wagle Estate, Thane West, Thane, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

Customer Support - Service Delivery, Flight Crew / Hostess, Customer Support - International Voice Process

Skills

Customer service, Good Communication Skills, MS Office Suite, Business communication

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

The Allied Outsourcing

Address

Centrum - Commercial Offices in Wagle Estate Thane (W), near Satkar Hotel, Wagle Estate, Thane West, Thane, Maharashtra, India

Job posted by The Allied Outsourcing

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