Customer Care Executive
The Allied Outsourcing
Customer Care Executive
The Allied Outsourcing
Thane West, Thane
₹25,000 - ₹30,000 monthly
Fixed
₹25000 - ₹30000
Earning Potential
₹30,000
Job Details
Interview Details
Job highlights
Urgently hiring
77 applicants
Benefits include: Laptop
Job Description
The Allied Outsourcing request Customer Care Executives for a large US Law Firm.
This job requires excellent vocal and written communication skills. Only candidates with experience in an international call center apply. Convent educated candidates preferred. Our Customers are in US, so this is night shift role with 2 consecutive offs in a week.
Responsibilities include: 1. Answering client queries via phone and chat in professional and courteous manner. 2. Ensure case files and documents are organized and readily available for the lawyers. 3. Update case notes with the interactions with the client. 4. Manage communication with clients on the progress of a case. 5. Follow up with insurance companies and health care providers for the medical documents. 6. Set up client information in the CRM software. 7. Flexible to undertake other responsibility that the business may require.
Candidate should be comfortable working in night shift.
Job role
Work location
Centrum - Commercial Offices in Wagle Estate Thane (W), near Satkar Hotel, Wagle Estate, Thane West, Thane, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Past role/category experience
Customer Support - Service Delivery, Customer Support - International Voice Process, Flight Crew / Hostess
Skills
Customer service, Good Communication Skills, MS Office Suite, Business communication
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Interview details
Interview mode
Online/Telephonic
About company
Name
The Allied Outsourcing
Address
Centrum - Commercial Offices in Wagle Estate Thane (W), near Satkar Hotel, Wagle Estate, Thane West, Thane, Maharashtra, India
Job posted by The Allied Outsourcing
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