International Voice Process Agent

First Credit Services (FCS)
Thane
₹35,000 - ₹52,000 monthly*

Fixed

₹35,000 - ₹42,000

Average Incentives*

₹10,000

Earning Potential

₹52,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 6 monthsMin. 6 months
Basic EnglishBasic English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 94% candidates in last 7 days

50 applicants

50 applicants

Benefits include:  Joining Bonus

Benefits include: Joining Bonus

Job Description

We are hiring International voice process for First Party Collections process with a leading US bank.

Responsibilities:

Handle outbound/inbound calls for first-party debt collections for a US-based bank

Follow up on payments and resolve outstanding account balances

Maintain accurate records of all customer interactions in CRM systems

Requirements:

SSC/HSC qualification

Minimum 6 months US international calling experience (mandatory)

Excellent English communication skills

Basic understanding of collections and payment follow-up processes

Immediate joiner only

Perks:

Salary up to ₹42,000/month

Unlimited performance incentives

Training incentive up to ₹10,000

Drop transport + centralized pickup

5-day work week with 2 rotational week offs

Job role

Work location
Work locationThane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education10th or Below 10th
Skills
SkillsGood Communication Skills, Collection-Debt Recovery, CRM, International BPO
English level
English levelBasic English
Age limit
Age limit18 - 38 years
Gender
GenderAny gender

About company

Name
NameFirst Credit Services (FCS)
Address
AddressThane, Maharashtra, India
Job posted by First Credit Services (FCS)

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You can expect a minimum salary of 35,000 INR and can go up to 52,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed 10th or Below 10th degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 25 Apr 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!