Service Manager
Equitas Small Finance Ltd
Service Manager
Equitas Small Finance Ltd
Tonk
Not disclosed
Job Details
Job Description
Service & Operations Manager
Role | Parameters | Parameter Weight % | A+/A | B | C/D | E |
Service Operations Manager (MSS) | MoM CASA NTB (Nos) | 5% | 6 | 5 | 5 | 4 |
Service Operations Manager (MSS) | MoM Incremental CASA AMB Value (Through NTB Accounts) (Rs Lacs) | 10% | 7 | 6 | 4 | 2 |
Service Operations Manager (MSS) | LI + GI+ MF - Net Revenue in Rs lacs (Total Yearly Income) | 5% | 2.5 | 2 | 1.8 | 1.5 |
Service Operations Manager (MSS) | 3% MoM TRV Growth of Mapped Book (Subject to min MoM TRV growth as per Target in Rs Lacs) (A+/A: 6, B:5, C/D:4, E:2) | 7.5% | 6 | 5 | 4 | 2 |
Service Operations Manager (MSS) | Inc HH PH on Mapped Book | 7.5% | 12 | 10 | 8 | 5 |
Service Operations Manager (MSS) | Mapped Book Coverage (Customer meetings for Mapped Book) | 5% | NA | NA | NA | NA |
Service Operations Manager (MSS) | Branch Audit & Regulatory Compliance (Low IAD Rating, NIL adverse comment / observation during branch RBI / regulatory visits) | 15% | NA | NA | NA | NA |
Service Operations Manager (MSS) | Branch Customer Service (FTR, TAT on CASA & SR) | 10% | NA | NA | NA | NA |
Service Operations Manager (MSS) | Branch Customer Service (Customer education on Digital channels, Handling customer queries and Customer compliants) | 15% | NA | NA | NA | NA |
Service Operations Manager (MSS) | Branch Operations & Compliance (Re KYC & Inoperative accounts activation) | 10% | NA | NA | NA | NA |
Service Operations Manager (MSS) | Branch Operations & Process Compliance(RMU, CRL, Pending leads) | 10% | NA | NA | NA | NA |
Job role
Work location
Branch Banking>North>Rajasthan>Rajasthan>Udaipur>Udaipur>Rajasthan>16020>Tonk
Department
Banking / Insurance / Financial Services
Role / Category
Banking Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
About company
Name
Equitas Small Finance Ltd
Job posted by Equitas Small Finance Ltd
This job has expired