Service Delivery Manager
Kotak Mahindra Bank Limited
Service Delivery Manager
Kotak Mahindra Bank Limited
Ujjain
Not disclosed
Job Details
Job Description
Service Delivery Officer-BRANCH BANKING-Branch Banking
JOB ROLE :
· Handling personalized service requests of customers.
· Generation of timely business MIS.
· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of customers.
· Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excels.
Understanding of banking norms and processes.Job role
Work location
Ujjain, 5934-UJJAIN-FREEGUNJ-ADITYA PLAZA-BR-MPH, ADITYA PLAZA 34 & 35 KAMLA NEHRU MARG, FREEGUNJ, Ujjain, Madhya Pradesh, India
Department
Banking / Insurance / Financial Services
Role / Category
Banking Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Kotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited
This job has expired