Responsibilities of candidate includes Job Profile- Trainer - Require Banking BPO Experience necessary • train our employees on soft skills • build regular tests to ensure people are performing well • Teaching about work ethics -Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. -Ensuring agents understand and comply with all call center objectives, performance standards, and policies. -Answering agent questions regarding best practices or difficult calls. -Identifying operational issues and suggesting possible improvements. -Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. -Preparing reports and analyzing data to assist management as they determine call center goals. -Working with other supervisors and management team members to support agents and maximize customer satisfaction. Job Location- Gift city,Gandhingar
More about this Corporate Trainer job
There is an immediate opening for 5 open positions of Corporate Trainer for Full Time jobs in GIFT City Road, Ahmedabad city. It is an exciting opportunity for job seekers who are Experienced. The minimum salary for this position is 15,000 INR and can go up to 30,000 INR (based on your performance during the interview and your experience). The company - Firstsource is aggressively hiring Corporate Trainer to expand its business and cater to the growing customer base. This vacancy is suitable for Women & Men. The candidate should have studied 12th Pass and shall have language proficiency in English as Good English. The shift timings are from 09 HOURS. The company operates NaN days a week from 06 days. No work-related deposit needs to be made for this position. If you want to pursue a career in this direction, don’t miss this opportunity. There are limited job openings and they are filling fast. Apply to this job at the earliest on apna having Job ID 595449. Keep exploring more Full Time jobs on apna according to your qualifications and interest.
Soft Skills Trainer
Dr Reddy's Foundation
2 - 5 Years