Job description CUSTOMER SERVICE ADVISOR A CSA/SR.CSR in this role deals with a number inbound calls, pertaining to the client’s business. The advisor provides excellent customer service and gives precise information to the customer ensuring customer satisfaction and be able to persuade people to buy products or services. KEY REQUIREMENTS  Answers Inbound customer calls with a friendly and positive manner and provides outstanding service to the customer throughout the duration of the call.  Polite and customer service oriented  Able to understand the query and provide feasible solution  Willingness to work in different shifts – it will be a 9 hour shift with 1 hour break.  Transport boundary - within 30 kms from office premises. (Transport will be provided for the shift starting in the early morning and ending by late night)  Flexible to work on Saturday and Sunday and there would be 1 week off on any of the days. Job Role includes assisting customers on the below. You will be provided adequate training on the below. 1. Helping customers on general queries related to bank products like deposits, NEFT/RTGS transfers 2. Account related queries like balance check, cheque book enquiry etc. 3. Grievance management related to account or any products of the bank 4. Assist customers on digital banking services of the bank 5. Assist on issues related to debit and credit cards. 6. ATM related issues 7. And other banking related services LOCATION: Qualification : HSC/Diploma Pass Or Any Graduate Experience : Fresher or Minimum 6 Months Experience Shift Time : Any 9 Hours Shift Job Types: Full-time, Walk-In Speak with the employer

More about this Customer Care Executive job

Blue Pearl Staffing Solutions is aggressively hiring for the job profile of Customer Care Executive at Ahmedabad in GIFT City Road locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 9,000 INR and can go up to 12,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 6.00 AM to 4.00PM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 20-Dec-2021. For more details, download apna app and find Full Time jobs in Ahmedabad. Through apna, you can find jobs in 74 cities across India. Join NOW!