E-Commerce Executive
BCOS Its SilverFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Basic EnglishThis job has expired
They are no longer accepting applications
Job highlights
Urgently hiring
114 applicants
Job SummaryThe E-commerce Sales Executive is responsible for managing online jewellery sales through the website, marketplaces, and social media platforms. The role focuses on generating online leads, converting inquiries into sales, and ensuring smooth order processing and customer service.
- Key Responsibilities1. Online Sales ManagementManage jewellery sales through e-commerce website and online marketplaces
- Handle customer inquiries from WhatsApp, Instagram, website, and email
- Convert online leads into confirmed sales
- Provide product information such as gold weight, purity, pricing, and certification
- 2. Product Listing & Catalogue ManagementUpload jewellery products on the website or marketplaces
- Write product descriptions, pricing, and specifications
- Update product images and stock availability
- Ensure accurate information about BIS hallmark, diamond certification, etc.
- 3. Social Media Sales SupportAssist in managing jewellery sales through Instagram and Facebook
- Respond to customer messages and comments
- Coordinate with the marketing team for product promotions
- 4. Order ProcessingProcess online orders and coordinate packaging and shipping
- Ensure safe handling of jewellery shipments
- Track deliveries and update customers
- 5. Customer ServiceHandle online customer queries, complaints, and returns
- Provide after-sales support
- Maintain strong customer relationships for repeat purchases
- 6. Sales ReportingTrack daily online sales and customer inquiries
- Prepare reports on sales performance, conversion rate, and popular products
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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