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Team Lead - Customer Acquisition

Paytm Services Private Limited

Team Lead - Customer Acquisition

Paytm Services Private Limited

Bengaluru/Bangalore

Not disclosed

Work from Office

Full Time

Min. 8 years

Job Description

Team lead - Customer Acquisition - Bangalore Location

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: The Client Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization’s strategic goals.

About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.

Expectations/ Requirements

1. Create an inspiring team environment with an open communication culture.

2. Need to drive swiping device sales in the assigned area.

3. Resolving merchant queries

4. Drive overall engagement of the merchant base

5. Capable of hiring and building a team

6. Set clear team goals

7. Delegate tasks and set deadlines

8. Oversee day-to-day operation

9. Monitor team performance and report on metrics

10. Motivate team members

11. Discover training needs and provide coaching

12. Listen to team members’ feedback and resolve any issues or conflicts

13. Recognize high performance and reward accomplishments

14. Encourage creativity and risk-taking

15. Suggest and organize team-building activities

Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.

Superpowers/ Skills that will help you succeed in this role:

1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets

2. Passionate about working in a fast growing firms and large team handling.

3. Articulate complex solutions to novice customers.

4. Good sales and negotiation skills. Experience in quota driven sales is a must.

5. Experience in payments and finance is a plus - though not mandatory

Education - Graduation / MBA (Marketing)

Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India

Compensation:

If you are the right fit, we believe in creating wealth for you.

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!