Executive / Senior Executive – Quality Assurance (Staples & FMCG)

Ensure stringent adherence to FSSAI, food safety regulations, and relevant international standards.

Maintain expert knowledge of product-specific processes, formulations, and processing requirements.

Oversee process validations, shelf-life determination, and product stability testing.

Quality Systems & Audits

Develop, implement, and monitor quality processes covering Raw Materials (RM), Packaging Materials (PM), and Finished Goods (FG).

Conduct physico-chemical analyses, adulteration checks, microbiological examinations, sensory assessments, and cooking trials.

Lead internal audits (including HACCP & GMP), risk assessments, and readiness for third-party and regulatory audits.

Complaint Management & CAPA

Investigate customer complaints with thorough root cause analysis (RCA) and ensure timely resolution.

Implement Corrective and Preventive Actions (CAPA) to mitigate recurrence and track outcomes.

Maintain robust tracking and trending systems for complaints and resolutions.

Data Analysis & Management Reporting

Prepare analytical reports, dashboards, and regular presentations to support management decisions.

Utilize advanced Excel (VLOOKUP, Pivot Tables) and Google Workspace capabilities for data management and reporting.

Process Improvement & Benchmarking

Conduct benchmarking studies and competitor product evaluations for industry best practices.

Initiate and execute process improvements for quality enhancement and cost optimization. 

Stakeholder & Cross-Functional Collaboration

Collaborate actively with Production, New Product Development (NPD), Procurement, and Supply Chain teams to embed quality at all operational stages.

Provide technical guidance and support to manufacturing units and suppliers.

Workplace & Travel Requirements

Willingness to travel for supplier visits, market assessments, audits, and vendor development as required.

Flexibility to work extended hours during peak operational periods.

Desired Skills & Attributes

Strong analytical and problem-solving acumen with meticulous attention to detail.

Proficient in MS Office Suite (Excel, Word, PowerPoint) and Google Workspace tools.

Excellent communication, interpersonal, and presentation abilities.

High standards of integrity and professional ethics.

Demonstrated passion for quality, innovation, and continuous improvement.

Strong team orientation with demonstrated leadership potential.

Willingness to travel frequently and adapt to dynamic operational needs