Admin & Operational Executive

Role Summary:

Responsible for handling day-to-day office administration, operational coordination, and WhatsApp-based client communication to support business operations efficiently.

KRA: Task / Activities :

• Office Administration & OperationsManage daily office administrative tasksMaintain invoices, records, and documentationCoordinate with suppliers and internal teamsHandle operational follow-ups
• WhatsApp Marketing & Client CoordinationSend WhatsApp broadcasts to customersShare product Catalogues and gift options (training provided)Respond to basic client inquiriesMaintain customer database in Excel
• Digital & Documentation WorkPrepare and maintain Excel sheetsDraft and send emailsManage files using Google DriveCreate and edit basic PDFsUse Chat GPT for drafting messages and product descriptions 

KPI: Performance Metrics:

• Timely completion of administrative tasks
• Accuracy in documentation & records
• Response time to customer inquiries
• Whats App campaign execution efficiency
• Database maintenance accuracy 

Skills & Attitude (A in BARE Fit) Required Skills & Preferred skills:

• Basic MS Excel knowledge
• Comfortable with WhatsApp Business Email drafting skills
• Familiar with Google Drive
• Basic understanding of ChatGPT / AI tools 
• Prior admin/back-office experience
• Good typing speed Basic handling

Attitude Required for This Position:

Organized and responsible Proactive and quick learner Good communication skills Willing to handle multi-tasking Professional behavior and accountability