Customer Care Executive

Jain Trip

Kacheguda, Hyderabad

₹15,000 - ₹50,000 monthly*

Fixed

15000 - ₹40000

Average Incentives*

10,000

Earning Potential

50,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

28 applicants

Benefits include: PF, Mobile Allowance, Internet Allowance, Health Insurance, ESI (ESIC)

Job Description

Job Description for Customer Support Executive

Education : - Graduation(Any) /Intermediate 

Skills : Fluent communication skills in Hindi , basic English language , convincing client, Listening to queries of client and resolve it

Responsibilities for customer service executive

To provide a proactive customer care service in a professional and courteous manner to the allocated clients

Providing first line support to clients

Interpreting client data, escalating queries and seeing these through to a resolution

Liaising with other departments to solve queries

Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times.

Qualifications for customer service executive  

Proactive with strong leadership ability

Enthusiastic and self-motivated with a desire to achieve excellent service

Good command of spoken and written English and Hindi Languages

Job role

Work location

Suite no-3 , Omer Building, Opposite to HP petrol Pump, Besides, Reliance Digitals, Kacheguda , Hyderabad. 500027. Kacheguda, Hyderabad

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

Skills

Blended process, Domestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 36 years

Gender

Female

About company

Name

Jain Trip

Address

Suite no-3 , Omer Building, Opposite to HP petrol Pump, Besides, Reliance Digitals, Kacheguda , Hyderabad. 500027. Kacheguda, Hyderabad

Job posted by Jain Trip

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