Customer Support Executive

Job Description:

We are looking for a motivated and customer-focused professional to manage customer support operations and business development activities.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Provide product/service information and resolve customer issues promptly.
• Maintain strong relationships with existing clients.
• Identify new business opportunities and generate leads.
• Coordinate with internal teams to ensure customer satisfaction.
• Follow up with clients for feedback and business growth.
• Assist in sales activities and business expansion strategies.
• Maintain customer records and prepare reports.

Required Skills:

• Excellent communication and interpersonal skills.
• Problem-solving and customer-handling ability.
• Basic knowledge of sales and business development.
• MS Office and CRM knowledge preferred.
• Ability to work in a team and meet targets.