Operations Manager

OPERATIONS HEAD

About Arch Point

Arch Point is a dynamic and growing architectural firm committed to delivering innovative design solutions and high-quality project execution. We are seeking a highly organized and creative Operations Head to streamline operations, strengthen administrative systems, and support brand communication initiatives.

Position Overview

The Operations Head will be responsible for overseeing the company’s daily operations, administrative management, process optimization, and internal coordination. The role also requires strong presentation and video content development skills to support branding, project showcasing, and corporate communication.

Key Responsibilities

• Oversee day-to-day operational activities of the company.
• Develop and implement operational policies and procedures.
• Ensure smooth coordination between design, site, admin, and accounts teams.
• Monitor project timelines, resource allocation, and workflow efficiency.
• Identify process improvements and implement operational strategies
• Supervise administrative functions including documentation, compliance, vendor coordination, and office management.
• Maintain company records, contracts, and operational reports.
• Ensure adherence to company policies and regulatory requirements.
• Manage internal communication systems and reporting structures.
• Prepare monthly and quarterly operational reports for management.
• Analyze operational performance and suggest corrective actions.
• Assist in budgeting, cost control, and operational planning.
• Create professional presentations for client meetings, internal reviews, and business proposals.
• Prepare company profile decks, pitch decks, and project presentations.
• Coordinate branding and communication materials aligned with company standards.
• Coordination Plan and coordinate project shoot schedules.
• Develop video concepts for project showcases and promotional content.
• Oversee basic video editing or coordinate with external agencies.
• Ensure content aligns with brand positioning and marketing strategy.

Required Skills & Qualifications

• Bachelor’s or Master’s degree in Business Administration, Management, Architecture, or related field.
• 5+ years of experience in operations and administration (preferably in architecture, construction, or design industry).
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office (Excel, PowerPoint, Word).
• Strong presentation-making skills.
• Knowledge of video shooting coordination and basic editing tools (e.g., Premiere Pro, Canva, CapCut, etc.).
• Strong communication and interpersonal skills.