Assistant Manager - Soft Services and Events Management

Assistant Manager – Soft Services/Events

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Summary:

Plan, organize, and deliver exceptional soft services, site hygiene, pantry/F&B, and corporate events for The Client at Powai Mumbai, ensuring compliance, quality, and memorable workplace experiences.

Key Responsibilities:

 

·       Plan, coordinate, and execute daily soft service activities—site cleanliness, pantry/cafeteria operations, meeting/event setups—ensuring high quality and statutory compliance per the contract.

·       Organize and manage all site events, conferences, employee engagement activities, and large meetings, from venue setup and catering to logistics, travel, and on-site delivery.

·       Collaborate with internal teams, vendors, and the workplace experience manager to meet event and soft service objectives to company standards.

·       Manage event calendars, supply inventories, promotional materials, and soft service resources.

·       Negotiate with vendors/service partners, review contracts, and monitor service delivery in line with KPIs.

·       Monitor budgets and provide updates to management on soft service and event expenses.

·       Prepare and review post-event reports, gather feedback, recommend improvements, and maintain audit-ready documentation.

·       Ensure compliance with health, safety, hygiene, labour law, and The Client at Powai policies during all operations.

·       Support analysis, planning, and reporting on soft services/events as required by management; assist with presentations.

 

Qualifications:

·       Bachelor’s degree.

·       3–5 years’ experience in event planning, soft services, or facilities management.

·       Strong organizational, multitasking, documentation, and communication skills.

·       Proficiency in MS Office (Excel, PowerPoint).

·       Flexible to shift work, travel, and evolving priorities.

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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