Responsibilities : • Candidates should have experience of Technical Support - Team Handling/Sales/KPIs. • Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels. • Give timely and real time feedback with a view towards improving Operational and individual efficiency • Knowledge of operational process, logical thinking, reporting and analysis. • Provide feedback, training session’s ad other team development exercise. Requirements : • Proven 1 year work experience as a Technical Support Team Leader for an International BPO (on Paper) • Minimum Qualification : HSC • Must possess strong communication, interpersonal, Sales experience and influencing skills. • Should have handled a team of 15-20 FTEs.

More about this Customer Support Team Leader job

Brocus IT Solutions is aggressively hiring for the job profile of Customer Support Team Leader at Mumbai in Sanpada locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9 PM - 6 AM and will have 6 working days i.e., Monday to Saturday (Alternate Saturday Off). 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-Nov-2021. For more details, download apna app and find Night Shift jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!