Email & Chat Support Executive
Career Matrix Staffing Solution
Email & Chat Support Executive
Career Matrix Staffing Solution
Airoli, Mumbai
₹10,700 - ₹22,000 monthly*
Fixed
₹10700 - ₹17000
Average Incentives*
₹5,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
23 applicants
Benefits include: Annual Bonus, PF, Travel Allowance (TA)
Job Description
Responsibilities: Inbound Calls II Customer Service II Problem Solving • Manage incoming *Calls Emails & Chats* and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation Shifts:- US Shifts Weekly off:- Sat & Sun Fixed off Age limit:- 35 Below only Candidate should be fluent in English communication, Work from office ,night shift profile only. Note:- For the fresher only when their 3 months complete into the organization. Their salary get increase by 13290 net take home.
More about this Email & Chat Support Executive job
Career Matrix Staffing Solution is aggressively hiring for the job profile of Email & Chat Support Executive at Mumbai in Airoli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,700 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-Jun-2023. For more details, download apna app and find Night Shift jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Freshers can apply
Education
12th Pass
English Level
Good (Intermediate / Advanced) English
Skills
MS Excel, Email Drafting, Basic Computer, MS Word, Telecalling - Customer Service
Job Role
Department
Customer Support
Employment Type
Full Time
Role / Category
Customer Support - BPO / Voice / Blended
Shift
Night Shift
Interview & address details
Work Location
Plot No. 3, (Part) Kalwa TTC Industrial Area, MIDC Railway Station, near Airoli, Airoli East, Airoli, Navi Mumbai, Maharashtra 400708, India Airoli, Mumbai
Interview mode
In person
Interview address
Plot No. 3, (Part) Kalwa TTC Industrial Area, MIDC Railway Station, near Airoli, Airoli East, Airoli, Navi Mumbai, Maharashtra 400708, India Mumbai
Job posted by Career Matrix Staffing Solution
This job has expired