Job Description: Prepare a proper list after gathering the arrival and check-in information of all the guests. Attend to inquiries requested by the guests regarding facilities provided and everything else. Check if adequate welcome amenities are available for everyone whose arrival is on the list. Attend to VIPs(Very Important Persons) with more attention and hostility. Maintain a polite and humble personality while attending to the guests. Provide a detailed description of all the information that can be potentially asked for along with the documents needed. Ex- Food menu, facilities available in rooms, areas ideal for tourism, etc. Take care of each and everything the guest might need and ask for, to avoid a last-minute rush. Check the amenities for their quality and proper provision to leave no ground for complaints from the guests. Ensure maintenance of proper information in the database. Work in close coordination with the manager and get in touch with him whenever needed. Job Requirements: Should be well-versed with skills pertaining to the operation of computers. Must possess work experience in the same field for at least 2 years. Should be holding a degree in hospitality management and/or related areas. Should be fluent with soft skills like English communication. Must prove to be an efficient manager and a team leader. An outspoken extrovert person will be given preference. Must comply with the standards set by the hospitality industry on professional grounds. Must portray professional behavior while at work

More about this Guest Relation Officer job

Job Seva is aggressively hiring for the job profile of Guest Relation Officer at Mumbai in Thane West locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 37,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 12-Feb-2023. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!