How much salary can I expect as a Helpdesk Executive in Cushman and Wakefield in Nagpur?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Helpdesk Executive in Cushman and Wakefield in Nagpur?

The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Nagpur to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Nagpur at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

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Helpdesk Executive

Cushman and Wakefield

Helpdesk Executive

Cushman and Wakefield

Nagpur

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

Executive - Helpdesk

Job Title

Executive - Helpdesk

Job Description Summary

Job Description

Position: Help Desk Executive Reporting to: Facility Manager DUTIES & RESPONSIBILITIES 1. To provide call logging services in accordance with the service guidelines. 2. Receive and log complaints - Record complete details of the service requests / complaints from employees. Assign Unique Identity numbers for all service requests / complaints 3. Work order / Job cards - Generate job cards / work orders for all service requests with specific tasks by assigning unique reference numbers 4. Assign and Dispatch - Assign specific service provider based on the nature of request / complain 5. Follow- up on completion - Close service requests by regularly following up with respective service assignee and record response times 6. Occupier feedback - Communicate with requestor to ensure call closure, request status, reasoning and commit on probable timing of call closure 7. Reporting - Prepare daily / weekly reports on call status. Prepare monthly report on recurring calls 8. Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses 9. Responsible for maintaining the telephone registers including call tracking 10. Coordinate with Internal TR coordinator for all the meetings for special requests like projector, AV equipments etc., 11. Provide assistance in general administrative activities as required 12. Contribute to the Monthly Management Report 13. Participate in Emergency Evacuation procedures including crisis management and business continuity 14. Perform other duties as required by Cushman & Wakefield C&W PROPERTY MANAGEMENT SERVICES INDIA (JOB DESCRIPTION) ______________________________________________________________________ 15. Work closely with Engineering and Facilities in relation to the completion of work orders/ contractor management and agreed operational procedures 16. Work closely with Administration in relation to the payment of invoices for tasks routed through Helpdesk

INCO: “Cushman & Wakefield”