Customer Support Executive
The ThinkerFixed
₹10,000 - ₹14,000
Earning Potential
₹14,000
Fixed
₹10,000 - ₹14,000
Earning Potential
₹14,000
Job highlights
Urgently hiring
4 applicants
Benefits include: Mobile Allowance
Job Description
We are looking for Customer Service Support Executives (Female) to assist users of our jewellery software by handling queries, guiding them on software usage, and ensuring a smooth experience.
Responsibilities:
- Handle customer queries via phone, WhatsApp, email, and chat.
- Assist users in understanding and using the jewellery software.
- Troubleshoot minor technical issues and escalate complex ones.
- Maintain detailed logs of interactions and follow-ups.
- Provide demos or training to new users when needed.
- Work closely with internal teams to resolve issues quickly.
- Collect and report user feedback for continuous improvement.
Requirements:
- Freshers to 2 years of experience in customer support or a similar role.
- Fluency in Hindi and Marathi is mandatory.
- English communication is preferred but not mandatory.
- Basic understanding of ERP or CRM software’s.
- Patience, empathy, and customer-first attitude.
- Immediate joiners will be given priority.
Job role
Job requirements
About company
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Saamarth EnterprisesYou can expect a minimum salary of 10,000 INR and can go up to 14,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Nagpur to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Nagpur at apna.
No work-related deposit needs to be made during your employment with the company.
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