Customer Service Executive - Personal Loans

Perform the following under the guidance/direction of Supervisor/Manager

• With help of Supervisor/ Manager, Identify the customers for protentional Business

• Collect the documents from Customers and validate as per the organization norms

• Logging the case in the system as per SOP and follow the process for disbursement.

• Fulfil - the Sanction ratio as per organisation requirement

• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.  

• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them

• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.