Telecalling Team Leader

Job Title: Telecaller & Team Management ExecutiveCompany: Flying Femme (Modeling & Pageant Agency)Location: Noida (Full-Time)About the RoleFlying Femme is looking for a dynamic, confident, and responsible individual who can handle calling, lead conversion, and team coordination. This role requires strong communication skills along with the ability to manage daily operations and support the team efficiently.

Key Responsibilities1. Calling & Lead Conversion

• Handle incoming and outgoing calls with potential candidates
• Explain pageant details, courses, and services clearly
• Follow up with leads and convert them into registrations
• Maintain a professional and confident communication tone

2. Team Management & Coordination

• Coordinate with internal team members for daily tasks and updates
• Ensure smooth communication between departments
• Track team performance and daily work progress
• Manage schedules, meetings, and follow-ups

3. CRM & Data Management

• Maintain and update CRM regularly
• Record lead details, conversations, and status updates
• Ensure proper data tracking and reporting

4. Client Handling & Support

• Assist candidates with queries and guidance
• Provide accurate information about services and processes
• Maintain strong relationships with clients and candidates

5. Content & Communication Support

• Assist in drafting messages, emails, and basic content
• Help in managing WhatsApp communication and follow-ups
• Support social media coordination if required
• RequirementsStrong communication skills (Hindi & basic English)
• Confident, presentable, and well-spoken personality
• Ability to handle pressure and multitask
• Basic knowledge of CRM / Excel / WhatsApp handling
• Leadership mindset with team coordination skills
• Prior experience in calling / sales / management is a plus
• Salary & BenefitsSalary: ₹20,000 – ₹25,000 per month (based on experience)
• Growth opportunities within the company
• Exposure to modeling, pageantry, and brand industry
• Dynamic and creative work environment
• Who Should Apply?Candidates who are confident in speaking and convincing
• Individuals who can manage responsibility and lead tasks
• People who are serious about long-term growth.