ServiceNow GRC Manager

Manager Service Now GRC

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Delivery Lead, RCE technology, Pune-India

Northern Trust is looking for a Delivery lead to join our RCE Technology Team in Pune, India.

Job Description AND Principal Responsibilities

• Drive & take bottom line responsibility for implementation and operational management of complex multiple stream programs involving highly secure and scalable financial risk solution for the business.
• Develop and maintain excellent relationships and communication with global stakeholders, other IT teams, and business areas.
• Take bottom line responsibility and accountability of the Program outcome including financials, technical solution, schedule, talent and business outcome & trust.
• Divide the design decisions into actionable tasks, estimate the tasks & ensure assignment of these tasks to the team and ensure governance for the end-to-end completion of same.
• Create vision and future talent strategy in line with NT business and technology strategy.
• Drive research ,proof of concepts and design considerations  and get a buy in from stake holders for its implementation.
• Mentor team on the delivery ,technical & functional  aspects and resolve their queries.
• Take bottom line responsibility of communicate to business and technology stakeholders about progress of features, timelines , estimations and project deliverables.
• Provide advice on alternative options, risks and the associated impact to the business and technical architecture
• Able to operate in agile execution model with ability to integrate continuous integration and continuous deployment frameworks.
• Able to drive and coordinate change request process for development and enhancements
• Ability to work with vendors and support staff on execution of solution , enhancements and support.
• Design new practices and patterns on the ServiceNow or any financial risk platform will be an added advantage.
• Should be flexible for upskilling and manage team members of different skill sets

Experience/ Skills

Minimum qualification:

• Bachelor’s Degree in computer science or engineering
• 15 +years of extensive work experience on financial  and non-financial risk platforms, GRC module and IRM implementation .

Required Skills

• Experience in managing large transformation program in financial risk preferably GRC implementation on IRM .
• Strong understanding of financial and non-financial  risk domain .
• Strong technical & system thought leadership and ability to manage a high performance team .
• Hands-on experience on IRM ServiceNow Integrations will be an advantage .
• Highly result oriented & experience in leading technical implementation efforts in similar scope , size;
• Work closely with Business Analysts and Project Managers to develop the agreed solutions.
• Strong capability of handle multiple streams and stakeholders
• Excellent communication skills with the ability to manage complex program risk and senior management communications.
• Ability to handle medium to large team in risk domain, with the ability to work under ambiguous scenarios and ability to establish trust through SME knowledge either in process or technology or risk domain.
• Good understanding of talent management including vendors staff and associated project financials.
• Strong understanding of Agile ways of working .

Nice to Have Skills

• ServiceNow CAS, CAD, CIS-IRM, CIS-CSM, CIS-ITSM Certified
• Understanding of other risk systems like Murex , Archer .
• Integrate ServiceNow application(s) with third party systems/applications via APIs is a must skill.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.

Experience Level

Senior Level