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Santoshi Mata Chowk

Council Hall (Police Commissioner Office)

Exciting BPO & Customer Support Job Openings in Pune! 🌟

Looking for a career boost? Whether you’re a fresher ready to kick-start your journey or an experienced professional seeking new opportunity, we’ve got multiple openings waiting for you!

💼 Roles Available: 📌 Customer Support 📌 Mortgage Processing 📌 Tracking & Collections 📌 And many more!

⏳ Shifts: UK, US & Rotational – because flexibility matters! 🏡 Work Mode: Onsite🎁 Perks & Benefits: ✨ 2-way cab service for convenience ✨ 2 weekly offs – work-life balance is key! ✨ Huge growth opportunities – climb the career ladder with us!

🔥 Your communication skills are your superpower! If you’re ready to seize this opportunity, drop me your resume on 7391060428
💥 Don’t wait—your next big career move starts NOW!


Kap HR Services Private Limited

International BPO Executive

College Square

Rahora

Roles and responsibilities:
  
·        Takes complete ownership of the aligned team’s performance
·        Develops strategic & tactical plans to identify, analyse and effectively respond to client’s needs emerging trends and best practices
·        Understands client’s processes and suggest modes of value addition
·        Monitor adherence of Service Level Agreement (SLAs) for the designated team
·        Tracks attrition, maintains the EWS tracker and conducts quarterly audits within the team
·        Works with WFM/Recruitment/Clients to agree on Manpower planning
·        Analyses Performance Metrics and Identifies process gaps and collaborates with the Client /Quality / training team to formulate solutions
·        To be knowledgeable with the process and resourceful when faced with matters of internal/external escalations
·        Works with Directors /Senior Leadership to create a sound incentive structure to motivate and drive performance of the team  Expected to represent WBR/MBR with clients/operations
·        Keeps Operational costs to a minimum and ensures revenue targets are met
·        Responsible for ensuring occupancy & utilization is at optimum level
·        Ensure team funds are utilized to drive engagement & performance and billing information is submitted in a timely manner
·        Ensuring Headcount and the buffer% is maintained for the process Coaches and counsels Team Managers, Team Leader, Team Coaches, agents as necessary to ensure their success
·        Administers separation cases to HR in case advisors are not meeting performance metric
·        consistently and arranging backfills on a timely basis  Handle any kind of escalations pertaining to Team management, Training guidelines, Compliance adherence & Complaints
·        Takes responsibility of implementing feedback and cascading relevant areas of opportunity to respective departments arising from the skip levels conducted
 
Key Skills :
·        Email queue Knowledge
·        Good analytical skills
·        Time Management
·        Ability to multitask
·        Ability to work well in and promote a team environment
·        Knowledge of NPS
·        People management skills
·        Flexible to adapt new workflows
·        Excellent communication and comprehension skills are required
 
Preferred Skills:
·        Strong communication skills in English
. 		Team Management 
 
Critical Competencies:
·        Customer Service
·        Good analytical skills
·        Must be very good with data representation
·        Must be very good with MS Excel
·        Time Management
·        Ability to multi-task


Teleperformance

Manager

Subramanya Nagar

Kailasipalyam

Job Description Job Title: Customer Support Associate – Sales Process
Company: ​MNC
Work Location: Bangalore , India
Work Mode: Work from Office 
Shift: Afternoon Shift (12:30 PM – 02:30 AM IST)

Job Description: As a Customer Support Associate, you will be aligned with our Customer Support vertical, assisting in managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. You will also support inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction.
Your role will involve addressing complaints, managing disputes, and ensuring all cases are closed within defined Service Level Agreements (SLAs). You’ll work closely with multiple stakeholders and demonstrate strong communication, problem-solving, and sales skills.

Key Responsibilities: Handle inbound customer queries, complaints, and escalations with professionalism.
Provide timely and effective resolutions within SLA timelines.
Identify opportunities for upselling and cross-selling relevant products or services.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to ensure seamless issue resolution.
Handle disputes and dissatisfied customers with empathy and efficiency.
Contribute to continuous improvement initiatives in customer experience.
Meet performance targets related to customer satisfaction, sales conversions, and quality metrics.


Required Skills & Competencies:
Excellent verbal and written communication skills.
Strong customer relationship management and problem-solving abilities.
Proven ability in upselling, cross-selling, and inbound sales.
Escalation handling and dispute resolution expertise.
Strong multitasking and time management skills.
Ability to manage multiple stakeholders effectively.
Adaptable, flexible, and a strong team player.
Target-driven with a focus on achieving SLAs and sales goals.


Qualifications: 
Graduate in any discipline (Freshers or candidates with prior customer support/sales experience preferred).
Strong interpersonal and negotiation skills.
Comfortable working in rotational or fixed afternoon shifts.



Requirements:
Education: Any Graduate (Bachelor’s degree in any discipline).
Experience:
Freshers are welcome.
Prior experience in Customer Support, Inbound Sales, or BPO voice process will be an added advantage.
Skills:
Excellent verbal and written communication in English.
Strong customer handling and problem-solving abilities.
Good knowledge of sales techniques – upselling, cross-selling, and objection handling.
Ability to manage multiple stakeholders and resolve escalations efficiently.
Strong time management, multitasking, and deadline-oriented mindset.
Basic computer proficiency (MS Office, CRM tools, ticketing systems, etc.).
Behavioral Competencies:
Positive attitude with a customer-first approach.
High level of adaptability and flexibility.
Strong team collaboration and interpersonal skills.
Ability to work under pressure and meet SLA targets.
Work Mode: Work from Office
Shift Timing: Afternoon Shift (12:30 PM – 02:30 AM IST)




2Coms Consulting Pvt Ltd.

Customer Support Associate – Sales Process

Darshali

Saiyed Vasna

·       Day to Day Service Operations.
·       Generate service revenue for the Company - Annual Maintenance Contracts of UPS . Set-up new Annual Maintenance Contracts; terminate expired Annual Maintenance Contracts and
general maintenance of active contracts.
·       Maintain excellent relations with the customers and maintain close communications and co-ordination with principal team representatives and internal team.
·       Independently troubleshoot and solve technical problems and service issues for UPS at customer site or assistance to Service engineers/technicians present at customer site.
·       Supervise a team of service engineers/technicians of UPS and support their day-to-day operations.
·       Train and coach, the service technicians/engineers about complete range of UPS products for better customer service and operations.
·       The job might require Field Work, Travel and Customer contact.
·       Close coordination with Principles for alignment of engineers.
 


Gayatri Dimension

Service Manager

Job DescriptionSummary
We are seeking a highly skilled and motivated Customer Support Associate to join our Sales Process team in Bangalore, India. As a key member of our customer support vertical, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. Your role will also involve supporting inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction.

Responsibilities
Handle inbound customer queries, complaints, and escalations with professionalism
Provide timely and effective resolutions within SLA timelines
Identify opportunities for upselling and cross-selling relevant products or services
Maintain accurate records of customer interactions and transactions
Collaborate with internal teams to ensure seamless issue resolution
Handle disputes and dissatisfied customers with empathy and efficiency
Contribute to continuous improvement initiatives in customer experience
Meet performance targets related to customer satisfaction, sales conversions, and quality metrics


RequirementsRequirements:

Excellent verbal and written communication skills
Strong customer relationship management and problem-solving abilities
Proven ability in upselling, cross-selling, and inbound sales
Escalation handling and dispute resolution expertise
Strong multitasking and time management skills
Ability to manage multiple stakeholders effectively
Adaptable, flexible, and a strong team player
Target-driven with a focus on achieving SLAs and sales goals

Qualifications
Graduate in any discipline (Freshers or candidates with prior customer support/sales experience preferred)
Strong interpersonal and negotiation skills
Comfortable working in rotational or fixed afternoon shifts




Inbound Sales Representative

I.I.T.Main Gate

Nelco Company Bus Stop

Job Opportunity: Female Chat Agent Needed for dating app

Joining: Immediately joining
NO JOINING FEES

We're seeking a female candidate to join our chat support team for a dating app. If you're interested in a chat process role, please reply to this message.

Requirements:

- Fluent English speaking skills
- Age: No bar

Salary Package:

- Starting from ₹40000 -50000 per month
- Plus incentives (performance-based)

Experience in customer support or chat operations is a plus. Interested candidates, please reply.
Please add and make it sample if you’re interested, let me know 
You have to communicate with client, it’s totally non-process


Futurextrade

Chat Process Executive ( DATING APP )

Gopipura

SMVS Swaminarayan Temple BRTS

Generate leads and follow up with clients.
Achieve sales targets and meet quotas.
Maintain accurate records of client interactions.
Communicate with clients and teams across time zones.
Report sales progress to management.



Nidhi Impex

Customer Sales Executive

Krishna Baug - Fine Arts Auditorium

RESPONSIBILITIES:
Answer telephone and relay telephone calls and messages.
Provide on-call technical support to customers
Understanding customer's needs and issues.
Providing helpful solutions to customer's problems.
Handle pressurize situation.
Maintain work records and logs.
Greet customers in a courteous, friendly, and professional manner.
Maintain broad knowledge of company products and services.
Troubleshooting of different devices.
Investigate and respond to customer complaints.

REQUIREMENTS:
Minimum of 1 year experience in customer service role.
High school diploma
Full-time Availability
Proficient in English Language (Writing-Reading-Listening-Speaking).
Excellent communication skills.
Comfortable with night shifts / rotational shifts / work from office.
Currently accepted Female applicants only



Golumbia Group

Customer Service Representative

Sector 29 Chandigarh

Sector 22C chandigarh

Visa Town is an immigration firm, and we are looking for an experienced telecaller with at least 1 year of experience. The candidate should have good communication and convincing skills. Only experienced candidates can apply.


Overseas Visatown Private Limited

Telecaller

Gandhi Nagar Mod

We are looking for an experienced and customer-focused Car Service Advisor to join our automobile service center in Jaipur. The ideal candidate should have strong technical knowledge of vehicles, excellent communication skills, and the ability to handle customer queries efficiently

Key Responsibilities:
Welcome customers and understand their vehicle service requirements.
Create job cards and explain recommended services and repairs.
Provide accurate service estimates, timelines, and cost details.
Coordinate with the workshop team to ensure timely and quality service delivery.
Keep customers informed about the progress of their vehicles.
Conduct final delivery inspection and ensure customer satisfaction.
Handle customer complaints and resolve issues professionally.
Maintain service records, billing, and documentation.


Requirements:Qualification:
 Diploma/Degree in Automobile Engineering or related field preferred.
Minimum 2–5 years of experience as a Service Advisor in an authorized car workshop or dealership.
Excellent communication and customer-handling skills.
Strong knowledge of vehicle maintenance and repair processes.
Ability to manage multiple service orders and prioritize tasks.
Proficiency in MS Office and service management software.




KBD Tax Solutions Private Limited

Car Service Advisor

Rashtrapati Bhavan

Shankar Chowk Gurgaon

🚨 We're Hiring! | International Voice Process – Night Shift 

🕔 Shift Timing: 5:30 PM – 2:30 AM (Monday to Friday)
🌎 Location: Gurgaon sec 19 , Udyog vihar 
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About Us:

V Power Logistics is a fast-growing logistics company with expanding operations in the US. We specialize in providing reliable freight and logistics solutions. We’re on the lookout for talented individuals who are confident, fluent in English, and passionate about sales and communication.
---

About the Role:

Join our International Voice Process team and engage with US-based clients. If you're persuasive, energetic, and customer-focused, this is your opportunity to grow with a dynamic organization.

---

Responsibilities:

✅ Make outbound calls to potential clients in the US
✅ Pitch our logistics and freight services confidently
✅ Understand client needs and suggest tailored solutions
✅ Maintain accurate follow-ups and CRM records
---
Requirements:

✔️ Fluent in English (spoken & written)
✔️ Confident and patient during calls
✔️ Prior experience in international calling or sales is a plus


---

What We Offer:

✨ One-way cab service or travel allowance
✨ Meal facilities during shift hours
✨ Fixed weekends off (Saturday & Sunday)
✨ Opportunity to work with a growing international team

Salary - Hike on your Current CTC
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Share your updated resume @ 9310023990


V Power Logistics

Vkk Menon Road

Gandhipuram

Have to collect EMI from the customers who not paying the Loans.
Only Tele calling.


Nexus Management Services

Telecalling Executive

Sukhdev Nagar

Babarpur

Pay: ₹40,000.00-₹50,000.00 per month
Job Description:
Student Services Advisor (India-based role supporting Canadian education)
Location: On-site, Karnal, Haryana
Type: Full-time
Salary: ₹40,000 – ₹50,000/month + performance incentives
Start Date: Immediate
Timing:- 09:00 Am to 6:00 Pm IST
Website: https://a1globalcollege.ca
About A1-Global College
A1-Global College of Health, Business & Technology is a Canadian private career college based in Mississauga, Ontario, operating under the Private Career Colleges Act of Ontario, 2005. We offer hands-on, performance-based training designed to prepare students for in-demand careers. Our international team supports learners globally — and now, we’re hiring in India to support our growing community.
Your Role: Supporting Student Success Across Borders
As a Student Services Advisor based in India, you’ll be an integral part of our international operations team, working closely with Canadian colleagues. You’ll guide prospective and current students throughout their academic journey — from first inquiry to graduation — helping them feel supported, understood, and empowered.
Key Responsibilities
Advise and guide students on academic pathways, program selection, and personal challenges.
Communicate college policies, timelines, and support services clearly and proactively.
Follow up with new student leads, schedule information sessions, and assist in onboarding.
Provide one-on-one academic counselling to encourage student retention and success.
Maintain and analyse student data to support academic performance reviews.
Coordinate tuition follow-ups and documentation with care and clarity.
Collaborate with the Canadian team to resolve student concerns in real-time.
Assist with virtual and local events, such as webinars, info sessions, and career prep.

Who You Are
Education: Bachelor’s degree in any relevant field (Education, Business, Counselling, Psychology, etc.)
Experience: 1–3 years in student advising, academic counselling, international education, or similar.
Language: Excellent spoken and written English.
Skills: Empathetic, solutions-focused, digitally savvy (comfortable with CRM/data tools), and proactive.
Bonus: Experience working with Canadian education or international admissions is a plus.

Why Join Us?
Be part of a mission-driven, cross-cultural team with a global footprint.
Work that matters: help students find clarity, confidence, and purpose in their academic journeys.
Opportunities to grow in the international education sector.
A workplace that values kindness, collaboration, and integrity.

How to Apply
We'd love to hear from you if you're ready to inspire students and grow with a Canadian institution that believes in your potential.
Please send your CV and a short cover letter to info@networthimmigration.com.
Job Types: Full-time, Permanent

Benefits:
Work from the Office

Work Location: In person


Networth Overseas Consultants

Student Services Advisor

Andheri West

We are seeking a dedicated and detail-oriented Customer Support Executive to deliver exceptional support for our services. The role involves addressing customer inquiries, resolving technical issues, and ensuring seamless service delivery. The ideal candidate must have a strong understanding of basic computer operations and troubleshooting to assist customers effectively. 


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Customer Support Jobs In Palwal - 3393 Verified Vacancies

International BPO Executive

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Customer Support Associate – Sales Process

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Telecaller

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Telecalling Executive

Student Services Advisor

Customer Support Executive