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Gopipura

Panchvati Garden Icchapor

1) Handle Service calls and mail and promptly response to customer
2) Resolve the issue on call itself in case of minor issues by self or co-ordinating with the team
3) Arrange for the technician's visit in case of requirement and confirmation with customer
4) Cleary discuss the scope of work before supply or service
5) Utilise the available resource in best possible manner
6) Try to minimise the downtime of machine of customer and recommend the options (if applicable)
7) Get the RCA done for service call and give the feedback to the relevant team
8) Maintain the databased of service calls
9) Take feedback from the customer after completion of work
10) Ensure the proper closure of the work
11) Increase revenue by selling the preventive service package to customer
12) Onboarding and training of the new joineeds
13) Monitor and enhance performance of the team
14) Service Call Managment
15) Communication Skills


Loadmate Industries Private Limited

Service Manager

Rashtrapati Bhavan

Brigadier Hoshiar Singh

Key Responsibilities Make outbound calls to potential customers and explain company products/services
Answer customer queries and provide correct information
Maintain customer database and records in CRM/excel
Follow up on leads regularly and achieve daily/weekly targets
Build and maintain good customer relationships
Understand customer needs and recommend suitable solutions
Handle objections politely and professionally
Prepare daily call reports and share with team/manager
Required Skills Good communication skills (Hindi/English or regional language)
Basic computer knowledge (MS Office / Excel / CRM)
Convincing and negotiation skills
Active listening and problem-solving attitude
Ability to work with targets
Pleasant and confident voice



JSD Enterprises

Customer Support Team Leader

Sarita Vihar

Key Responsibilities

Below listed the major key responsibilities of Team Leader but not limited to,

Drive and motivate the TME's reporting to him/her meet the hourly/daily/monthly targets as planned and send reports to the manager on the targets achieved.

Handle difficult customers and ensure their issues are resolved by providing a good experience to the customers.

Capture the customer insights and share the same with the internal team; Provide regular MIS as required to the internal teams.

Responsible for planning the resources required for his / her team and work with HR to get the right talent on board.

Provide guidance to the new recruits to settle down well in their job and ensure the infant attrition is under control.

Promote a cohesive & high performance work environment by continuously engaging with the team members, providing development feedback and right training inputs

Review the performance of the team members on a regular basis and help them to improve the productivity and ensure the team members earn their incentives.

Monitor, facilitate and ensure the team adheres to the processes.

Monitoring and ensuring the team shrinkage is within the defined parameters.

Promotes a culture of quality by ensuring zero rude calls and mis selling through constant call evaluations and feedback.

Guide / mentor and train the team members in building their capabilities and improving their performance.

Actively participate / contribute to continuous improvement projects.

Identifies opportunities to improve productivity of the team and deliver a profitable ROI.

Regularly monitors attrition red flags and ensures the same is within defined threshold.

Ensures adherence to organization policies by self and team



Skills and Competencies

Functional

Process Knowledge

Product Knowledge

Language skills - Excellent communication skills in English and Regional language.

Selling Skills

Team Management

Knowledge of dialer metrics

Basic computer skills- Ms Word, Excel

Behavioural

Values - Integrity, Respect, Customer Centricity

Good Communication Skills

Influencing / Persuasion Skills


Khatabook

Telecalling Team Leader

I.I.T.Main Gate

Babu Genu Market

Accenture India Private Limited

Chat Process Executive

Borivali Station Road (W)

Job Title: Academic Counselor – EdTech Sales | Student Counseling & Admissions
Location – Borivali East
Company: Degreewala Educare LLP – AEP NMIMS CDOE
Experience: Minimum 1 year in EdTech sales, academic counselling, or a related field
 
Job Description
Are you passionate about helping students achieve their educational and career goals? Do you have a knack for guiding students and families through academic programs and admissions processes? The Degreewala (DW) is looking for a motivated Academic Counselor in Mumbai to join our team. This role is ideal for candidates with excellent communication, interpersonal skills, and experience in EdTech sales or student counseling.
As an Academic Counselor, you will provide essential academic counseling and career guidance to prospective students, helping them navigate course offerings, admissions requirements, and career opportunities in the analytics industry. You will be a key part of our admissions team, working closely with students and their families to drive student enrollments and support student retention.
 
 
Key Responsibilities
•           Student Counseling: Provide personalized guidance to prospective students on BIA’s academic programs, course offerings, fees, curriculum, and prerequisites.
•           Admissions Assistance: Guide students through the admission process, including application submissions, interviews, and document verification to ensure a seamless experience.
•           Lead Follow-Up and Conversion: Follow up with potential leads and inquiries, using lead conversion techniques to drive student enrollments.
•           Presentations & Online Counseling: Conduct engaging presentations, online counseling, and face-to-face meetings to explain the features, benefits, and career opportunities associated with BIA’s courses.
•           Record Maintenance: Maintain accurate records of student counseling sessions, follow-up actions, and feedback in alignment with data management best practices.
•           Career Counseling: Provide career advice on job opportunities, certifications, and upskilling relevant to the analytics industry to help students achieve their professional goals.
•           Collaboration: Work closely with the marketing and admissions teams to drive enrollments, meet student intake targets, and achieve organizational goals.
•           Industry Awareness: Stay updated on the latest trends in education and analytics to provide informed, insightful guidance.
•           Relationship Building: Build positive relationships with students, parents, and educational partners to foster student engagement and retention.
 
 
Preferred Candidate Profile
•           Experience: Minimum of 1 year in EdTech sales, academic counseling, or a related field.
•           Communication Skills: Excellent English communication and presentation skills, both verbal and written.
•           Interpersonal Skills: Strong customer-facing and interpersonal skills with a charismatic, competitive, and enthusiastic personality.
•           Negotiation Skills: Ability to engage prospective students and their families effectively, with strong negotiation skills to support lead conversion.
•           Technical Skills: Proficiency in Microsoft Office and familiarity with CRM tools or other record-keeping systems for effective data management.
 
 
Why Join Us?
At the Degreewala Educare, you’ll be part of a fastest growing education brand that’s shaping the future of online education across the country. You’ll have the chance to positively impact students' lives and guide them on their educational journey in the booming field of data analytics. Join us and be a part of a dynamic, supportive team that values growth, innovation, and student success.
 
 
Apply Now to start your journey with DW and make a meaningful difference in the world of analytics education!
 
 
#AcademicCounselor #EdTechJobs #AdmissionsSupport #StudentEngagement #EdTechCareers
#EdTechJobs #AdmissionsCounseling #StudentCounseling #SalesAndAdmissions #CareerInEducation
#AdmissionsProcess #StudentSupport #HiringNow #JobOpening #JobSearch


Degreewala Educare LLP

Academic Counsellor

Porur

Guindy IE

We are hiring for freshers and experience candidates 
Urgent requirements for all candidates 
Location Chennai 
Qualification 10th 12th dip Iti and any degree 
Flexible timing 
No night shift 
No target
No consultancy 
Permanent vacancy 
Room accommodation available for other district candidates 
Contact: 9486742768 FATHIMA (TL)


Tpi Composites India Private Limited

Subramanya Nagar

Domlur

Serve as the single point of contact for a portfolio of elite customer organisations, building and sustaining long-term relationships.
Understand each customer’s business model, hiring volumes, pain-points (quality of applicants, time-to-hire, cost-per-hire, retention), and recruitment lifecycle to craft tailored solutions.
Collaborate internally with Sales, Customer Success, Product, Marketing and Operations teams to ensure seamless service delivery, timely onboarding, platform adoption and customer satisfaction.
Monitor and drive key account metrics: revenue (monthly/quarterly), renewal rate, upsell/cross-sell pipeline, customer health score, usage/engagement metrics.
Develop account plans (for each organisation) identifying growth opportunities (e.g., expanding to new roles, geographies, verticals), and mitigate churn risks through proactive action.
Negotiate contract renewals, amendments and upsell agreements in line with company policies and profitability.
Provide regular reporting and business reviews to the customer and to senior leadership (internal) on account status, performance, challenges and roadmap.
Act as voice of the customer internally, gather feedback, surface product enhancements, competitive intelligence and market trends to drive continuous improvement.
Resolve escalations, address issues and ensure customer expectations are met or exceeded.
Maintain accurate CRM data (pipeline, forecast, account history, contact information) and adhere to internal processes.


Apnatime Tech Private Limited

Customer Success Manager

Noida, Sec 65

           Job Description:

Position - customer care executive(international blended process)


Process name - Go magenta (US Telecom Blended Process)70% Chat and 30% Voice 


Job experience - At Least 6 month exp. in international process


Qualification - under graduation / graduation


Salary - 40k CTC to 45k CTC


 shift - Night Shift according to US timings 


Working days - 5days working / two days, rotational off

 
 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
 Handle customer inquiries and issues through chat (70%) and voice (30%).
 Proactively manage chat flows to resolve customer concerns.
 Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.
 Manage customer interactions under pressure with professionalism and composure.
 Collaborate with team members to enhance the overall customer experience.


Job location- Noida sector- 60


No Cab facility


            HR Name - Karan Gupta 
            Contact No.- 7070910202


KSD Placement Consultancy

Customer Care Executive

Shakti Nagar

Blurrstore.In

Telesales Executive

Gandhi Nagar Mod

Goshala

📞 Job Title: Customer Support Executive
 🏢 Company: Deep Life Savers
 📍 Location: Jaipur, Rajasthan, India (Work from Home)
 👩 Gender: Female
 🎓 Education: 12th Pass
 🗓️ Age: 18 – 45 Years
 🕒 Shift: Day (Full Time)
 💼 Experience: Freshers Can Apply
 🗣️ English: Basic
 💰 Salary: ₹25,000 – ₹45,000 (Fixed) + ₹7,500 Incentives
✨ Job Summary:
Join Deep Life Savers as a Customer Support Executive and provide exceptional assistance to our customers — all from the comfort of your home! 
💻🎧If you have good communication skills, a pleasant voice, and a customer-first attitude, this is the perfect role for you. 🌟
📞 Key Responsibilities:
Handle inbound & outbound customer calls politely and professionally ☎️
Resolve customer queries and ensure satisfaction 🌸
Maintain accurate customer interaction records in the system
Follow up on inquiries and support repeat customer engagement
Build positive customer relationships with clear communication and empathy 💬
Work closely with the team to achieve support and service goals

💡 Skills Required:
Customer Service | Telecalling | Customer Support | Voice Process | CRM Handling | Communication | Domestic BPO | Voice Modulation | Customer Relationship Management
🎁 Perks & Benefits:
 ✨ Work from Home
 ✨ PF & ESI (ESIC)
 ✨ Annual Bonus
 ✨ Mobile & Internet Allowance
 ✨ Attractive Incentives


Deep Life Savers

Customer Support Executive

A C Guards

Banjara Hills

Current Hiring is for a news organization dedicated to building a strong network of News Coordinators. We are looking for a dedicated and results-oriented Relationship Manager to join our team and help us expand our reach by guiding potential clients through our sales and onboarding process.

Role & Responsibilities:
The Relationship Manager is a key point of contact for all potential clients, responsible for managing the entire sales cycle from initial lead contact to final closure and onboarding. Your primary duties will include:

Lead Management: Handling a high volume of incoming leads generated from platforms like Facebook, Instagram, and YouTube via a dedicated WhatsApp number and phone calls.
Client Communication: Responding to inquiries, collecting basic client details, and providing clear information about our programs, including WhatsApp channels and Zoom sessions.
Conversion & Follow-up: Ensuring leads join our WhatsApp channel and Zoom sessions. You will be responsible for consistent follow-ups to keep leads engaged and informed.
Sales Closure: Guiding interested leads through the final sales process, confirming the availability of their chosen location (Mandal), completing the closure, and managing the initial onboarding.
Performance & Tracking: Maintaining accurate records and tracking the status of each lead to ensure no opportunities are missed.
Post-Sale Support: Following up with new clients to ensure they meet their News Coordinator hiring targets within the specified timelines.


Required Skills and Qualifications:
Proven experience in sales, tele calling, or a customer-facing role is a significant advantage.
Excellent communication and interpersonal skills, with the ability to handle a high volume of calls and messages effectively.
A strong, results-driven mindset and the ability to work towards specific sales and closure targets.
The ability to manage a high volume of leads and maintain meticulous tracking.
A quick learner who can absorb information during a one-week training period and apply it immediately.

Compensation Structure:
Monthly Pay: ₹24,000 - 60,000
Performance-Based Incentives: Yes.


Detailed Job Description

—--------------------------
*FIRST MONTH*
—--------------------------


*Designation*: Relationship Manager (WFO)
*Nature*: Sales & Support
*Job Type*: Full Time
*Pay*: 24,000 to 60,000 Per Month 
*Joining*: Immediate
*System Skills*: Good
*Location*: Banjarahills, Hyderabad. 
*Language*: Telugu 


Current Hiring is For a NEWS Channel, You'll Join as Relationship Manager (Recruiter). Process is About Reporters Hiring, Support and Closures For a NEWS Channel. You Need to Communicate, take the Interviews of Reporters, Explain them Details and Complete Closures. 

1. Interested Candidates (Reporters) Apply On Company’s Whatsapp (CRM), Go Through Profile, Understand in Detail. (*We Handle All Sourcing Part* You Need Not Do Anything Here)

2. We Connect With Applicants, Communicate in Detail & Build Proper Conversations through Chat. (*We Handle All Initial Information*, You Need Not Do Anything Here). 


*LEAD TRANSFER* (Leads are Transferred to You Once We Receive all Information From Candidates)

3. *Welcome Call* Call Every Candidate, Inform them that we Received all Details and also Inform Them the Basic Details of Our News Network. Complete a Basic Interview Call (Questions & Script Provided ) Also Tell them We’re Scheduling a Zoom Session to Know More or Share them the Relevant Videos (As Directed By Sales Head) 

4. *Follow Up Call* Explaining NEWS Channel & Programs And Make them Understand Everything More in Detail. (*Follow Up with all Candidates to Join Zoom Session if Required), Need to Explain Everything in Detail and Explain Joining Process, Procedure and Everything)


Clear any Doubts & Escalate Calls if Required. Show them & Explain all Details of NEWS Portals to Make them Understand. 

6.*Closure*: Explain in detail and complete Closure. What Benefits they get How Many Benefits they Get, have to Convince the Reporter /constituency In charge what all benefits they get as a Reporter. Activate their Account. 

6.*JOINING* Explain on Joining Formalities & Procedures. Follow Up to Complete Payment (Payment Process Explanation), which also Explained to them Clearly During Call Itself ) & Make Closure.



*Complete the Closure*. 

*Leads*: 600-1000 /Month
*Closures*: 200
*Average Closure Price*: 600 to 800 Rupees. (May Change Any Time) 
*Pay* : 24,000 / Month (Target Based)
*Incentives*: 150 Per Closure (Beyond 200)
*Additional Incentives*: Yes
*Training & Probation*: 7 Days
*Pay Date* : 5th of Every Month 
*Timings*: 9:30 AM to 6:30 PM, Monday - Saturday


*Whatsapp Connect*: CRM (Provided By Company)
*Calling & Follow Up*: SIM (Provided By Company)
*Required Training*: Provided By the Company

—--------------------------
*SECOND MONTH*
—--------------------------

Direct Sales Role Completely Changes to Follow Up, Support & Indirect Sales From Second Month. 
Nature of Work Changes to Follow Up With Mandal Wise Reporters to Complete Coordinators Hiring Process. 

Leads: 150 to 200
Closures: 750 Per Month 
Pay: Rs. 80 Per Closure. 
Pay Per Month: 60,000 Per Month. 


Inside Communications India

BPO Telecaller

Rajajipuram

Park Road




Roles and
Responsibilities 
 
· 
Be
responsible for the team’s overall performance.
• Ensure timely and
effective completion of assigned tasks.
• Resolve queries in
exceptional situations and escalate them, when required (by following proper
channels).
• Compile and publish
reports on teams’ performance reports on set frequencies
(Daily/Weekly/Monthly etc.).
• Coordinate periodic and
regular meetings with other Team Leaders, Trainers and Managers to discuss
process impediments, needed resources or issues/delays in completing the
task.
• Provide the team with a
vision of the process objectives.
• Motivate and inspire
team members not only to achieve but exceed customers expectation by leading
them by examples.
• Be sensitive to the
needs of the team members and create an environment oriented to trust, open
communication, creative thinking, and cohesive team effort.
• Facilitate problem
solving and collaboration.
• Conduct quality
analysis on the listings processed by moderators, ensure teams quality is up
to the set benchmark.
• Keep the
Managers/Leaders informed of task accomplishment, issues and status.
• Focus on accelerating
teams’ performance.
• Understanding towards
business/organization objectives.


• Willingness to add value to company’s Culture, Mission and Vision




Desired Candidate
Profile 
Proven work experience as
a team leader or supervisor
• In-depth knowledge of
performance metrics
• Organizational and
time-management skills
• Decision-making skills
• Degree in Management or
training in team leading is a plus
· 
Good
PC skills, especially MS Excel
• Excellent communication
and leadership skills


 
Preferred Skills:
·      Strong communication skills in English
.      Team Handling
 
Critical Competencies:
·      Customer Service
·      Good analytical skills
·      Must be very good with data representation
·      Must be very good with MS Excel
·      Time Management
·      Ability to multi-task


Teleperformance

Team Leader

Sector 29 Chandigarh

Phase 4 mohali

We need a passionate tele caller/ tele sales manager for our real estate Company Sarvottam Real Estates. The candidate should be smart enough to communicate telephonically. Fixed salaries, high incentives, and growth programmes is offered along. Reward & Recognition, money and learning is what a decent candidate may expect from the job. We started the real estate business in the year 2011, our corporate office is in Wave Estate, Sector 85, Mohali, our branch office is in Uptown Insignia Zirakpur.


Sarvottam Real Estates

Telemarketing Manager

Chikka Veerana Palya

🌍 Job Opening: International Voice Process (Bangalore)
📍 Location: Bangalore
📞 Contact Recruiter: Swathi – 9901777673
🕒 Experience: Freshers & Experienced Candidates Welcome
💼 Employment Type: Full-Time
About the Role:We are hiring enthusiastic and customer-focused individuals for our International Voice Process team in Bangalore. As a voice process executive, you will be responsible for handling customer queries and resolving issues over international calls, ensuring high-quality service and customer satisfaction.
Key Responsibilities:Handle inbound/outbound international customer calls professionally.
Resolve queries and provide accurate information to customers.
Maintain call quality and customer service standards.
Document customer interactions in the CRM system.
Meet daily/weekly performance targets.
Requirements:Educational Qualification: Minimum 10+2; graduates preferred.
Communication Skills: Excellent spoken English is a must.
Shift Flexibility: Willingness to work in night shifts and rotational shifts (depending on process).
Technical Skills: Basic computer knowledge.
Freshers with good communication skills are encouraged to apply.
Prior experience in a BPO or call center is a plus.
Why Join Us?Competitive salary & performance-based incentives.
Comprehensive training and development.
Dynamic work environment with growth opportunities.
Transportation provided (depending on shift and location).

How to Apply:Interested candidates can call or WhatsApp Swathi at 9901777673 to schedule an interview.
Don’t miss this opportunity to kickstart or grow your career in the international BPO sector!


Glympse Human Capital Services

International Voice Process Agent

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Telecaller Bpo Jobs - 3504 Verified Vacancies

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International Voice Process Agent

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