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Subramanya Nagar

Kailasipalyam

Job Description Job Title: Customer Support Associate – Sales Process Company: ​MNC
Work Location: Bangalore , India
Work Mode: Work from Office 
Shift: Afternoon Shift (12:30 PM – 02:30 AM IST)

Job Description: As a Customer Support Associate, you will be aligned with our Customer Support vertical, assisting in managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. You will also support inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction.
Your role will involve addressing complaints, managing disputes, and ensuring all cases are closed within defined Service Level Agreements (SLAs). You’ll work closely with multiple stakeholders and demonstrate strong communication, problem-solving, and sales skills.

Key Responsibilities:Handle inbound customer queries, complaints, and escalations with professionalism.
Provide timely and effective resolutions within SLA timelines.
Identify opportunities for upselling and cross-selling relevant products or services.
Maintain accurate records of customer interactions and transactions.
Collaborate with internal teams to ensure seamless issue resolution.
Handle disputes and dissatisfied customers with empathy and efficiency.
Contribute to continuous improvement initiatives in customer experience.
Meet performance targets related to customer satisfaction, sales conversions, and quality metrics.


Required Skills & Competencies: Excellent verbal and written communication skills.
Strong customer relationship management and problem-solving abilities.
Proven ability in upselling, cross-selling, and inbound sales.
Escalation handling and dispute resolution expertise.
Strong multitasking and time management skills.
Ability to manage multiple stakeholders effectively.
Adaptable, flexible, and a strong team player.
Target-driven with a focus on achieving SLAs and sales goals.


Qualifications:
Graduate in any discipline (Freshers or candidates with prior customer support/sales experience preferred).
Strong interpersonal and negotiation skills.
Comfortable working in rotational or fixed afternoon shifts.



Requirements:
Education: Any Graduate (Bachelor’s degree in any discipline).
Experience:
Freshers are welcome.
Prior experience in Customer Support, Inbound Sales, or BPO voice process will be an added advantage.
Skills:
Excellent verbal and written communication in English.
Strong customer handling and problem-solving abilities.
Good knowledge of sales techniques – upselling, cross-selling, and objection handling.
Ability to manage multiple stakeholders and resolve escalations efficiently.
Strong time management, multitasking, and deadline-oriented mindset.
Basic computer proficiency (MS Office, CRM tools, ticketing systems, etc.).
Behavioral Competencies:
Positive attitude with a customer-first approach.
High level of adaptability and flexibility.
Strong team collaboration and interpersonal skills.
Ability to work under pressure and meet SLA targets.
Work Mode: Work from Office
Shift Timing: Afternoon Shift (12:30 PM – 02:30 AM IST)




2Coms Consulting Pvt Ltd.

Inbound Sales Representative

Rashtrapati Bhavan

Munirka

Raising Group Insurance Marketing Llp

Telecalling Executive

Raja Mandi

Civil Lines

Customer care support and telecalling for loans


Talwar Finance and Credit

Shankar Chowk Gurgaon

🚨 We're Hiring! | International Voice Process – Night Shift 

🕔 Shift Timing: 5:30 PM – 2:30 AM (Monday to Friday)
🌎 Location: Gurgaon sec 19 , Udyog vihar 
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About Us:

V Power Logistics is a fast-growing logistics company with expanding operations in the US. We specialize in providing reliable freight and logistics solutions. We’re on the lookout for talented individuals who are confident, fluent in English, and passionate about sales and communication.
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About the Role:

Join our International Voice Process team and engage with US-based clients. If you're persuasive, energetic, and customer-focused, this is your opportunity to grow with a dynamic organization.

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Responsibilities:

✅ Make outbound calls to potential clients in the US
✅ Pitch our logistics and freight services confidently
✅ Understand client needs and suggest tailored solutions
✅ Maintain accurate follow-ups and CRM records
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Requirements:

✔️ Fluent in English (spoken & written)
✔️ Confident and patient during calls
✔️ Prior experience in international calling or sales is a plus


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What We Offer:

✨ One-way cab service or travel allowance
✨ Meal facilities during shift hours
✨ Fixed weekends off (Saturday & Sunday)
✨ Opportunity to work with a growing international team

Salary - Hike on your Current CTC
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Share your updated resume @ 9310023990


V Power Logistics

International BPO Executive

Jivan Vihar

Samta Colony

This is a Telecalling  job where you have to generate leads, convert into sales and bring business, this is totally work from office, office timing will be 10:15 to 7, you should have good communication skills, only those people can apply who are highly interested.


Kotilaya Sales

Telesales Executive

I.I.T.Main Gate

Muktai Nagar (Thane)

Eccenta Solutions

Customer Service Representative

Rajaji Nagar Old Police Station

Rv Groups

Telecaller

Krishna Baug - Fine Arts Auditorium

RESPONSIBILITIES:
Answer telephone and relay telephone calls and messages.
Provide on-call technical support to customers
Understanding customer's needs and issues.
Providing helpful solutions to customer's problems.
Handle pressurize situation.
Maintain work records and logs.
Greet customers in a courteous, friendly, and professional manner.
Maintain broad knowledge of company products and services.
Troubleshooting of different devices.
Investigate and respond to customer complaints.

REQUIREMENTS:
Minimum of 1 year experience in customer service role.
High school diploma
Full-time Availability
Proficient in English Language (Writing-Reading-Listening-Speaking).
Excellent communication skills.
Comfortable with night shifts / rotational shifts / work from office.
Currently accepted Female applicants only



Golumbia Group

Santacruz

Job Title: Manager – Teleconsultation Operations
Work Mode: Work from Office
Timings: 11:00 AM to 8:00 PM

Job Summary:
We are seeking a level-headed, process-oriented Manager to oversee end-to-end teleconsultation operations across multiple projects. The role involves managing Doctors, Agents, and Quality Agents, ensuring operational efficiency, roster planning, MIS reporting, and high-quality service delivery. The ideal candidate should have experience in team leadership, call architecture/dialler operations, and a strong ability to coordinate across departments while maintaining a calm and professional approach with medical professionals.

Key Responsibilities:


Manage and lead teams of Doctors, Agents, and Quality Agents involved in teleconsultation services.


Oversee multiple teleconsultation projects, ensuring smooth daily operations and timely delivery.


Prepare and manage rosters, shift allocations, and leave schedules for doctors and agents.


Track and maintain MIS reports, call logs, and performance metrics across all teams.


Manage dialler architecture, monitor call flow, and coordinate with tech for smooth functioning.


Act as the first point of contact for escalations, addressing doctor or agent concerns professionally and calmly.


Ensure quality standards are maintained through performance reviews and feedback sessions.


Coordinate with HR, IT, and Operations for manpower planning, onboarding, and process alignment.


Identify process gaps and drive continuous improvement initiatives.


Assist senior management in recruitment planning, reporting, and project implementation.



Requirements:


3–6 years of experience in Operations / Team Management, preferably in Healthcare, Teleconsultation, or BPO environments.


Strong leadership skills with experience managing diverse teams (doctors, agents, quality).


Hands-on knowledge of Dialler systems, Call Architecture, and Workforce Management.


Excellent proficiency in Excel / Google Sheets / MIS reporting.


Strong interpersonal and coordination skills to work with medical professionals and support teams.


Calm, level-headed personality with ability to handle conflicts and maintain team harmony.


Graduate or Postgraduate (MBA / Healthcare Management preferred).



Preferred Skills:


Experience in teleconsultation or healthcare process management.


Analytical mindset with process improvement orientation.


Exposure to reporting dashboards and performance analysis.



Welcome Cure

Operation Manager

Johar Chowk

Looking for Candidates for international voice and non-voice process for BPO industry.


Omega Management Services

Customer Service Executive

Nai Duniya

Bairathi Colony

Company: Sshifa Infinity
About Us: We are a leading herbal medicine company specializing in weight loss products. Our mission is to provide natural and effective solutions for health and wellness. We are looking for an experienced Telesales Executive to join our dynamic team.
Job Summary: As a Telesales Executive, you will be responsible for promoting and selling our weight loss products over the phone. You will engage with potential customers, educate them about our offerings, and help them make informed purchasing decisions. Your experience in telesales will be crucial in achieving sales targets and driving customer satisfaction.
We are looking for a motivated and results-driven Telesales Executive to join our growing team. The Telesales Executive will be responsible for making outbound calls to potential customers, introducing them to our products/services, and generating sales leads or closing deals. The ideal candidate should have excellent communication skills and a persuasive personality to effectively handle customer inquiries and sales calls.
Key Responsibilities:
Conduct outbound calls to potential customers and follow up on leads.
Present and promote our weight loss products effectively.
Understand customer needs and provide tailored solutions.
Maintain accurate records of customer interactions and sales.
Meet and exceed monthly sales targets.
Collaborate with the marketing team to identify new sales opportunities.
Stay updated on product knowledge and industry trends.

Key Responsibilities:
1. Outbound Calling:
 1. Make a high volume of outbound calls daily to potential or existing customers.
 2.Pitch the company’s products or services to prospects and qualify leads.

2 Customer Interaction:
 1. Answer questions and provide relevant product information to customers.
 2. Understand customer needs and recommend appropriate products or services.
 3. Handle customer objections or concerns and convert inquiries into sales.
3. Lead Management & Sales:
   1. Identify opportunities for sales by following up on potential leads.
   2. Achieve monthly and quarterly sales targets and KPIs set by the company.
4. Customer Follow-up:
   1. Follow up with leads and prospects to ensure timely closure of deals.
   2. Build and maintain strong customer relationships for repeat business.
Qualifications:
Proven experience in telesales, preferably in the health and wellness or herbal product sector.
Strong communication and interpersonal skills.
Ability to build rapport with customers quickly.
Goal-oriented with a track record of meeting sales targets.
Passion for health and wellness is a plus.

What We Offer:
Competitive salary and commission structure.
Opportunities for professional development and growth.
A supportive and dynamic work environment.
Lunch for all executives



Sshifa Herbal Remedies

Hindustan Company

Providing L1 Support
Software Troubleshooting and Debugging
Installations and Updates
Active directory Experience mandatory


Teamspace Financial Services Private Limited

Technical Support Executive

Bank Census Town

Vacancy is for Stock Market Experience candidate and Sales Profile, Same stock experience candidate required  


Vision Only Research Services Private Limited

Sales Executive

Marathahalli

We are seeking a dedicated and enthusiastic Admission Counselor to join our team. The ideal candidate will be responsible for guiding prospective students and parents through the admission process, providing accurate information about courses, eligibility, and career outcomes, and helping them make informed decisions about their educational journey.


Systems Domain Private Limited

Senior Counsellor

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