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<p>BRANCH MANAGER I</p><br/><div>Key Job Responsibilities </div><div>Customer Championship</div><div>•Maintain regular &amp; continuous relationship with existing and potential customers.</div><div>•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.</div><div>•Initiate, implement/coordinate and participate in marketing for achieving the above. </div><div>•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. </div><div><br/></div><div>Product – Process Championship</div><div>•Achieve branch targets and ensure proﬁtability of the unit (branch). </div><div>•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements</div><div>•Collaborate with various departments to ensure smooth functioning of the branch. </div><div>•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation &amp; Prevention of Risk (material &amp; people) by early and timely detection of fraud(s) and up-hold the vision &amp; values of the Organization and goodwill of customers. </div><div>•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. </div><div>•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.</div><div>•Role will come under the purview of Audit &amp; Gold Inspection.</div><div>•Should focus on branch profitability &amp; ensure that assigned branch is profitable</div><div><br/></div><div>People Championship</div><div>•Ensure proper handholding and timely/continues training of the team. </div><div>•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.</div><div><br/></div><div>Knowledge, Skills &amp; Attributes</div><div>•Result Orientation</div><div>•Customer Service &amp; Retention Focus</div><div>•Planning &amp; Forecasting Skills</div><div>•Relationship Building</div><div>•Coaching &amp; Mentoring </div><div>•Market Intelligence </div><div>•Business Development</div><div>•Communication Skills – Proficiency in local language and English</div><table border="0" cellpadding="0" cellspacing="0" width="330"></table>

Muthoot Fincorp Limited

<p>Branch Manager</p><p>Key Job Responsibilities </p><p>Customer Championship</p><p>•Maintain regular &amp; continuous relationship with existing and potential customers.</p><p>•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.</p><p>•Initiate, implement/coordinate and participate in marketing for achieving the above. </p><p>•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. </p><p><br/></p><p>Product – Process Championship</p><p>•Achieve branch targets and ensure proﬁtability of the unit (branch). </p><p>•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements</p><p>•Collaborate with various departments to ensure smooth functioning of the branch. </p><p>•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation &amp; Prevention of Risk (material &amp; people) by early and timely detection of fraud(s) and up-hold the vision &amp; values of the Organization and goodwill of customers. </p><p>•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. </p><p>•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.</p><p>•Role will come under the purview of Audit &amp; Gold Inspection.</p><p>•Should focus on branch profitability &amp; ensure that assigned branch is profitable</p><p><br/></p><p>People Championship</p><p>•Ensure proper handholding and timely/continues training of the team. </p><p>•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.</p><p><br/></p><p>Knowledge, Skills &amp; Attributes</p><p>•Result Orientation</p><p>•Customer Service &amp; Retention Focus</p><p>•Planning &amp; Forecasting Skills</p><p>•Relationship Building</p><p>•Coaching &amp; Mentoring </p><p>•Market Intelligence </p><p>•Business Development</p><p>•Communication Skills – Proficiency in local language and English</p>

<p>BRANCH MANAGER II</p><br/><div>Key Job Responsibilities </div><div>Customer Championship</div><div>•Maintain regular &amp; continuous relationship with existing and potential customers.</div><div>•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.</div><div>•Initiate, implement/coordinate and participate in marketing for achieving the above. </div><div>•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. </div><div><br/></div><div>Product – Process Championship</div><div>•Achieve branch targets and ensure proﬁtability of the unit (branch). </div><div>•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements</div><div>•Collaborate with various departments to ensure smooth functioning of the branch. </div><div>•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation &amp; Prevention of Risk (material &amp; people) by early and timely detection of fraud(s) and up-hold the vision &amp; values of the Organization and goodwill of customers. </div><div>•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. </div><div>•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.</div><div>•Role will come under the purview of Audit &amp; Gold Inspection.</div><div>•Should focus on branch profitability &amp; ensure that assigned branch is profitable</div><div><br/></div><div>People Championship</div><div>•Ensure proper handholding and timely/continues training of the team. </div><div>•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.</div><div><br/></div><div>Knowledge, Skills &amp; Attributes</div><div>•Result Orientation</div><div>•Customer Service &amp; Retention Focus</div><div>•Planning &amp; Forecasting Skills</div><div>•Relationship Building</div><div>•Coaching &amp; Mentoring </div><div>•Market Intelligence </div><div>•Business Development</div><div>•Communication Skills – Proficiency in local language and English</div><table border="0" cellpadding="0" cellspacing="0" width="330"></table>

<p>BRANCH MANAGER</p><br/><div>Key Job Responsibilities </div><div>Customer Championship</div><div>•Maintain regular &amp; continuous relationship with existing and potential customers.</div><div>•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.</div><div>•Initiate, implement/coordinate and participate in marketing for achieving the above. </div><div>•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. </div><div><br/></div><div>Product – Process Championship</div><div>•Achieve branch targets and ensure proﬁtability of the unit (branch). </div><div>•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements</div><div>•Collaborate with various departments to ensure smooth functioning of the branch. </div><div>•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation &amp; Prevention of Risk (material &amp; people) by early and timely detection of fraud(s) and up-hold the vision &amp; values of the Organization and goodwill of customers. </div><div>•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. </div><div>•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.</div><div>•Role will come under the purview of Audit &amp; Gold Inspection.</div><div>•Should focus on branch profitability &amp; ensure that assigned branch is profitable</div><div><br/></div><div>People Championship</div><div>•Ensure proper handholding and timely/continues training of the team. </div><div>•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.</div><div><br/></div><div>Knowledge, Skills &amp; Attributes</div><div>•Result Orientation</div><div>•Customer Service &amp; Retention Focus</div><div>•Planning &amp; Forecasting Skills</div><div>•Relationship Building</div><div>•Coaching &amp; Mentoring </div><div>•Market Intelligence </div><div>•Business Development</div><div>•Communication Skills – Proficiency in local language and English</div><table border="0" cellpadding="0" cellspacing="0" width="330"></table>

<p>BRANCH MANAGER - RO JALOR</p><br/><div>Key Job Responsibilities </div><div>Customer Championship</div><div>•Maintain regular &amp; continuous relationship with existing and potential customers.</div><div>•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.</div><div>•Initiate, implement/coordinate and participate in marketing for achieving the above. </div><div>•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. </div><div><br/></div><div>Product – Process Championship</div><div>•Achieve branch targets and ensure proﬁtability of the unit (branch). </div><div>•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements</div><div>•Collaborate with various departments to ensure smooth functioning of the branch. </div><div>•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation &amp; Prevention of Risk (material &amp; people) by early and timely detection of fraud(s) and up-hold the vision &amp; values of the Organization and goodwill of customers. </div><div>•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. </div><div>•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.</div><div>•Role will come under the purview of Audit &amp; Gold Inspection.</div><div>•Should focus on branch profitability &amp; ensure that assigned branch is profitable</div><div><br/></div><div>People Championship</div><div>•Ensure proper handholding and timely/continues training of the team. </div><div>•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.</div><div><br/></div><div>Knowledge, Skills &amp; Attributes</div><div>•Result Orientation</div><div>•Customer Service &amp; Retention Focus</div><div>•Planning &amp; Forecasting Skills</div><div>•Relationship Building</div><div>•Coaching &amp; Mentoring </div><div>•Market Intelligence </div><div>•Business Development</div><div>•Communication Skills – Proficiency in local language and English</div><table border="0" cellpadding="0" cellspacing="0" width="330"></table>

<p>BRANCH MANAGER - RO Bagha Purana</p><br/><div>Key Job Responsibilities </div><div>Customer Championship</div><div>•Maintain regular &amp; continuous relationship with existing and potential customers.</div><div>•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.</div><div>•Initiate, implement/coordinate and participate in marketing for achieving the above. </div><div>•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. </div><div><br/></div><div>Product – Process Championship</div><div>•Achieve branch targets and ensure proﬁtability of the unit (branch). </div><div>•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements</div><div>•Collaborate with various departments to ensure smooth functioning of the branch. </div><div>•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation &amp; Prevention of Risk (material &amp; people) by early and timely detection of fraud(s) and up-hold the vision &amp; values of the Organization and goodwill of customers. </div><div>•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. </div><div>•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.</div><div>•Role will come under the purview of Audit &amp; Gold Inspection.</div><div>•Should focus on branch profitability &amp; ensure that assigned branch is profitable</div><div><br/></div><div>People Championship</div><div>•Ensure proper handholding and timely/continues training of the team. </div><div>•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.</div><div><br/></div><div>Knowledge, Skills &amp; Attributes</div><div>•Result Orientation</div><div>•Customer Service &amp; Retention Focus</div><div>•Planning &amp; Forecasting Skills</div><div>•Relationship Building</div><div>•Coaching &amp; Mentoring </div><div>•Market Intelligence </div><div>•Business Development</div><div>•Communication Skills – Proficiency in local language and English</div><table border="0" cellpadding="0" cellspacing="0" width="330"></table>

<p>BRANCH MANAGER - RO Sirohi</p><br/><div>Key Job Responsibilities </div><div>Customer Championship</div><div>•Maintain regular &amp; continuous relationship with existing and potential customers.</div><div>•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.</div><div>•Initiate, implement/coordinate and participate in marketing for achieving the above. </div><div>•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. </div><div><br/></div><div>Product – Process Championship</div><div>•Achieve branch targets and ensure proﬁtability of the unit (branch). </div><div>•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements</div><div>•Collaborate with various departments to ensure smooth functioning of the branch. </div><div>•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation &amp; Prevention of Risk (material &amp; people) by early and timely detection of fraud(s) and up-hold the vision &amp; values of the Organization and goodwill of customers. </div><div>•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. </div><div>•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.</div><div>•Role will come under the purview of Audit &amp; Gold Inspection.</div><div>•Should focus on branch profitability &amp; ensure that assigned branch is profitable</div><div><br/></div><div>People Championship</div><div>•Ensure proper handholding and timely/continues training of the team. </div><div>•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.</div><div><br/></div><div>Knowledge, Skills &amp; Attributes</div><div>•Result Orientation</div><div>•Customer Service &amp; Retention Focus</div><div>•Planning &amp; Forecasting Skills</div><div>•Relationship Building</div><div>•Coaching &amp; Mentoring </div><div>•Market Intelligence </div><div>•Business Development</div><div>•Communication Skills – Proficiency in local language and English</div><table border="0" cellpadding="0" cellspacing="0" width="330"></table>

<p>Branch Business Manager</p><table border="0" cellpadding="0" cellspacing="0" width="721"><tbody><tr><td colspan="4" width="100%"><table border="1" cellpadding="0" cellspacing="0"><tbody><tr><td width="37.868480725623584%"><p><strong>Job Description</strong></p></td><td valign="top" width="62.131519274376416%"><p><strong> </strong></p></td></tr></tbody></table></td></tr><tr><td width="5.270457697642164%"><p><strong>A</strong></p></td><td colspan="3" width="94.72954230235784%"><p><strong>  Job Specification</strong></p></td></tr><tr><td width="5.2631578947368425%"><p><strong>1</strong></p></td><td width="27.562326869806093%"><p><strong>Company Name</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>Muthoot Fincorp Limited</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>2</strong></p></td><td width="27.562326869806093%"><p><strong>Position / Designation</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>Branch Business Manager – Secured &amp; Unsecured Lending Business</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>3</strong></p></td><td width="27.562326869806093%"><p><strong>Grade</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p> </p></td></tr><tr><td width="5.2631578947368425%"><p><strong>4</strong></p></td><td width="27.562326869806093%"><p><strong>Employment Type</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>All Employment Type</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>5</strong></p></td><td width="27.562326869806093%"><p><strong>Reporting to – </strong></p><p><strong>Designation &amp; Grade</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>State Business Manager – Secured &amp; Unsecured Lending Business</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>6</strong></p></td><td width="27.562326869806093%"><p><strong>No. of Reportees,</strong></p><p><strong>Designation &amp; Grade</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>5 RMs / BSMs; 1 Collections Officer</p></td></tr><tr><td width="5.2631578947368425%"><p><strong> </strong></p><p><strong>7</strong></p><p><strong> </strong></p></td><td width="27.562326869806093%"><p><strong>Main Tasks &amp; Areas of Responsibility</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><ul><li>Lead &amp; Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget</li><li>Own &amp; resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio.</li><li>To find new micro markets and empanel good quality referral partners to scale up Micro LAP business &amp; Gold backed secured business loan (Suvarna)</li><li>To liaison with Credit, Subject Matter Experts at different levels to clear customers’ loan proposals for faster decisioning</li><li>To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health &amp; Life.</li><li>To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes.</li><li>To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer.</li><li>To Watch closely the Competition activities and report the same to the Zonal and National teams.</li><li>To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep.</li><li>To Attract &amp; Retain High Performers in the Team.</li><li>To Retain existing live loan customers.</li><li>To effectively liaison with law authorities for resolving conflicts if any.</li></ul><p> </p></td></tr><tr><td width="5.2631578947368425%"><p><strong>8</strong></p></td><td width="27.562326869806093%"><p><strong>Skills and Exposure</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><ul><li>A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.</li><li>Proven ability to Recruit and Retain high performing RO/RM/BSMs.</li></ul><p> </p><ul><li>Atleast 5 years experience in  leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members.</li></ul><p> </p><ul><li>Having good working knowledge on Lower &amp; Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure.</li></ul><p> </p><ul><li> Excellent interpersonal and verbal communication skills</li></ul><p> </p><ul><li>Ability to Work &amp; Deliver business targets under pressure </li></ul><p> </p><ul><li>Working knowledge of Collections/ Recoveries.</li></ul><p> </p><ul><li>Be Accountable for Portfolio Quality of the Location.</li></ul></td></tr><tr><td width="5.2631578947368425%"><p><strong>9</strong></p></td><td width="27.562326869806093%"><p><strong>Special Requirements (If any)</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p> Direct team managing experience mandatory</p><p>Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>10</strong></p></td><td width="27.562326869806093%"><p><strong>Job Location / State</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, </p></td></tr><tr><td width="5.2631578947368425%"><p><strong>11</strong></p></td><td width="27.562326869806093%"><p><strong>Compensation Band</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>As per policy</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>12</strong></p></td><td width="27.562326869806093%"><p><strong>Entitlements</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>As per policy</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>13</strong></p></td><td width="27.562326869806093%"><p><strong>Stake Holders</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams</p></td></tr><tr><td width="5.270457697642164%"><p><strong>B</strong></p></td><td colspan="3" width="94.72954230235784%"><p><strong> </strong></p></td></tr><tr><td width="5.2631578947368425%"><p><strong>15</strong></p></td><td valign="bottom" width="27.562326869806093%"><p><strong>Educational Qualification / Technical Certification</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>Any UG/PG or MBA</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>16</strong></p></td><td width="27.562326869806093%"><p><strong>Skill Sets</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>Experience in Home Loans / Mortgages, with team handling skill sets.</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>17</strong></p></td><td width="27.562326869806093%"><p><strong>Communication Skills</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>Good oral, written and presentation skills</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>18</strong></p></td><td width="27.562326869806093%"><p><strong>Experience</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>5+ years of overall experience </p></td></tr><tr><td width="5.2631578947368425%"><p><strong>19</strong></p></td><td width="27.562326869806093%"><p><strong>Behavioral Competencies</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>Uncompromising ethical standards and discipline expected</p></td></tr><tr><td width="5.2631578947368425%"><p><strong>20</strong></p></td><td width="27.562326869806093%"><p><strong>Other Requirements (If any)</strong></p></td><td width="2.6315789473684212%"><p>:</p></td><td width="64.54293628808864%"><p>-</p></td></tr></tbody></table><p>  </p>

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