Telemarketing Manager

JOB DESCRIPTION

POSITION : Telemarketing Manager – Aerostar Edtech Pvt. Ltd.

Location: Vastrapur, Ahmedabad

Experience: 5+ Years

Industry Preference: EdTech / Education / Sales / BPO / KPO

Role Overview

Aerostar Edtech Pvt. Ltd. is looking for a result-driven Telemarketing Manager to lead, train, and scale our telecalling team for student admissions.

This role is not just about managing calls — it’s about driving conversions, optimizing performance, and building a high-output sales engine.

• Key ResponsibilitiesLead and manage a team of telecallers (admissions counsellors)
• Drive daily, weekly & monthly admission targets
• Monitor call quality, conversions & follow-up cycles
• Build and optimize sales scripts and pitch frameworks
• Train team on objection handling & closing techniques
• Ensure proper lead allocation and CRM usage
• Analyze performance metrics and improve team efficiency
• Coordinate with marketing team for lead quality & funnel improvement
• Maintain discipline, reporting, and productivity standards

KPIs (What You Will Be Measured On)

• Lead to conversion ratio
• Daily talk time & follow-up efficiency
• Revenue generated from telecalling team
• Team productivity & target achievement
• Call quality & closing rate
• Required SkillsStrong experience in tele-sales / inside sales / admissions
• Proven team handling & leadership ability
• Excellent communication & persuasion skills
• Strong understanding of sales funnels & CRM systems
• Data-driven mindset with performance tracking ability
• Ability to work in a target-driven, high-pressure environment

Ideal Candidate

• Someone who has built or scaled a telecalling team
• Aggressive towards targets, but structured in execution
• Can turn average callers into high performers
• Understands EdTech admissions psychology

What We Offer

• High-growth, high-impact leadership role
• Opportunity to build and lead a core revenue team
• Performance-driven incentives
• Fast-paced startup environment