Villa Reservation Eecutive
Vedita VenturesFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
1 applicants
Job Description
Role Summary
The Villa Reservation Executive will be responsible for handling villa booking inquiries, coordinating with clients, and ensuring seamless reservation processes. The role requires strong communication skills, attention to detail, and the ability to convert inquiries into confirmed bookings while delivering excellent customer service.
KRA: Task / Activities·
Handle incoming booking inquiries via calls, emails, and online platforms.· Provide detailed information about villas, pricing, amenities, and policies.· Coordinate with operations team to check availability and confirm reservations.· Maintain updated records of bookings and client information in CRM/system.· Follow up with leads to maximize conversion rates.· Assist clients with modifications, cancellations, and special requests.· Ensure accurate billing and payment tracking.· Maintain strong customer relationships for repeat bookings.
KPI: Performance Metrics·
Monthly booking conversion rate· Number of reservations handled per month· Revenue generated through bookings· Customer satisfaction & feedback ratings· Accuracy in booking documentation
Required Skills
Good verbal and written communication skills
Basic computer knowledge (MS Office, Email handling)
Strong coordination and follow-up skills
Customer service orientation
Ability to handle multiple inquiries simultaneously ·
Experience in travel, hospitality, or villa booking industry·
Knowledge of CRM software·
Sales and negotiation skills Attitude Required for This Position·
Positive and proactive approach· Willingness to learn and adapt·
Target-oriented mindset·
Professional and presentable·
Strong sense of responsibility and accountability
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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