Customer Support Executive
RPXL Solutions
Customer Support Executive
RPXL Solutions
Shakurpur, New Delhi
₹15,000 - ₹25,000 monthly
Fixed
₹15000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Urgently hiring
124 applicants
Job Description
About the Role: We seek a LinkedIn Marketing / Customer Support Executive for a non-voice process. The role focuses on researching potential clients, engaging them through LinkedIn messaging, and coordinating meetings. Strong LinkedIn marketing skills, content management, and accurate record-keeping are essential to ensure effective communication and successful lead generation.
Job Title: LinkedIn Executive/ Customer Support Executive
Type: Full-time/ On-site
Experience: 0-2yrs
Key Responsibilities:
- Prospect Research: Conduct thorough research using LinkedIn and search engines to create targeted lists of prospects that align with the client’s ideal customer profile.
- Trend Monitoring: Stay updated on LinkedIn prospecting trends.
- Outreach and Engagement: Reach out to identify prospects on LinkedIn through personalized messaging and consistent follow-ups.
- Meeting Coordination: Schedule and arrange meetings with qualified prospects via LinkedIn and Email, ensuring all meetings are well-coordinated and communicated to both prospects and clients.
- Record Keeping: Maintain detailed records of all interactions and follow-ups for effective lead management.
- Daily Prospecting: Conduct daily searches to identify potential connections and opportunities. Maintain a list of accepted connections and monitor resulting meetings and conversations.
- Team Communication: Facilitate clear and effective communication within the team, ensuring that everyone is aligned with the LinkedIn management strategy.
Skills and Qualifications:
- Communication: Excellent written and verbal communication skills in English, with the ability to converse confidently via chat, email, and phone.
- LinkedIn Expertise: In-depth knowledge of LinkedIn marketing strategies, tools, and best practices.
- Follow-up Skills: Strong follow-up capabilities to ensure better lead conversion.
- Organizational Skills: Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
- Content Management: Experience in managing LinkedIn content and ensuring consistent posting.
- Key Account Management: Experience in key account management is a plus, with the ability to manage client relationships effectively.
Benefits:
- Competitive salary.
- Opportunities for professional growth and development.
- Dynamic and supportive work environment.
- Flexible work arrangements (if applicable)
Working Days & Timings: Monday to Saturday & 9:30AM to 6:30PM
Job Location: Shalimar Bagh, New Delhi
Our Website: www.rpxl.com
Job role
Work location
HB TWIN TOWER, Netaji Subhash Place, Pitampura, Delhi, 110034, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Email Marketing, Lead Generation, B2B Sales, Customer relationship management, Chat support, Database marketing
English level
Good (Intermediate / Advanced) English
Age limit
18 - 40 years
Gender
Any gender
About company
Name
RPXL Solutions
Address
HB TWIN TOWER, Netaji Subhash Place, Pitampura, Delhi, 110034, India
Job posted by RPXL Solutions
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