Customer Support Executive

RPXL Solutions

Shakurpur, New Delhi

₹15,000 - ₹25,000 monthly

Fixed

15000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

124 applicants

Job Description

About the Role: We seek a LinkedIn Marketing / Customer Support Executive for a non-voice process. The role focuses on researching potential clients, engaging them through LinkedIn messaging, and coordinating meetings. Strong LinkedIn marketing skills, content management, and accurate record-keeping are essential to ensure effective communication and successful lead generation.


Job Title: LinkedIn Executive/ Customer Support Executive

Type: Full-time/ On-site

Experience: 0-2yrs


Key Responsibilities:

  • Prospect Research: Conduct thorough research using LinkedIn and search engines to create targeted lists of prospects that align with the client’s ideal customer profile.
  • Trend Monitoring: Stay updated on LinkedIn prospecting trends.
  • Outreach and Engagement: Reach out to identify prospects on LinkedIn through personalized messaging and consistent follow-ups.
  • Meeting Coordination: Schedule and arrange meetings with qualified prospects via LinkedIn and Email, ensuring all meetings are well-coordinated and communicated to both prospects and clients.
  • Record Keeping: Maintain detailed records of all interactions and follow-ups for effective lead management.
  • Daily Prospecting: Conduct daily searches to identify potential connections and opportunities. Maintain a list of accepted connections and monitor resulting meetings and conversations.
  • Team Communication: Facilitate clear and effective communication within the team, ensuring that everyone is aligned with the LinkedIn management strategy.


Skills and Qualifications:

  • Communication: Excellent written and verbal communication skills in English, with the ability to converse confidently via chat, email, and phone.
  • LinkedIn Expertise: In-depth knowledge of LinkedIn marketing strategies, tools, and best practices.
  • Follow-up Skills: Strong follow-up capabilities to ensure better lead conversion.
  • Organizational Skills: Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
  • Content Management: Experience in managing LinkedIn content and ensuring consistent posting.
  • Key Account Management: Experience in key account management is a plus, with the ability to manage client relationships effectively.


Benefits:

  • Competitive salary.
  • Opportunities for professional growth and development.
  • Dynamic and supportive work environment.
  • Flexible work arrangements (if applicable)


Working Days & Timings: Monday to Saturday & 9:30AM to 6:30PM

Job Location: Shalimar Bagh, New Delhi

Our Website: www.rpxl.com

Job role

Work location

HB TWIN TOWER, Netaji Subhash Place, Pitampura, Delhi, 110034, India

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Email Marketing, Lead Generation, B2B Sales, Customer relationship management, Chat support, Database marketing

English level

Good (Intermediate / Advanced) English

Age limit

18 - 40 years

Gender

Any gender

About company

Name

RPXL Solutions

Address

HB TWIN TOWER, Netaji Subhash Place, Pitampura, Delhi, 110034, India

Job posted by RPXL Solutions

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