BSLN Consultancy LLP

Customer Service Associate

BSLN Consultancy LLP
Indore
₹25,000 - ₹35,000 monthly

Fixed

₹25,000 - ₹35,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

121 applicants

121 applicants

Job Description

We are looking for a dynamic Customer Service Associate (CSA) to join our Indore team. You will be responsible for providing world-class support to our global/domestic customers, resolving queries efficiently, and maintaining high satisfaction levels.

Key Responsibilities:

  • Query Resolution: Handle inbound/outbound calls, chats, or emails to resolve customer issues regarding products, payments, or services.
  • Documentation: Maintain accurate records of customer interactions in the CRM system.
  • Quality Standards: Achieve performance targets related to CSAT (Customer Satisfaction), AHT (Average Handling Time), and Quality scores.
  • Escalation Management: Identify and escalate complex priority issues to the relevant team leads.

Job role

Work location
Work locationIndore, Madhya Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
Skills
SkillsEnglish speaking, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 40 years
Gender
GenderAny gender

About company

Name
NameBSLN Consultancy LLP
Address
AddressIndore, Madhya Pradesh, India
Job posted by BSLN Consultancy LLP

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You can expect a minimum salary of 25,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Indore at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 21 Apr 2026. For more details, download apna app and find Full Time jobs in Indore . Through apna, you can find jobs in 64 cities across India. Join NOW!