Telesales Executive

Job Title: Telesales Executive – Finance / Financial Services

Location: Wagholi, Pune 

Work Mode: In-office 

Experience: 0–2 years in telesales, inside sales, or customer service (freshers with strong communication skills can also apply)Employment Type: Full‑time

Key Responsibilities

• Generate and convert leads by making outbound calls for financial products (e.g., loans, credit cards, insurance, wealth products, etc.).
• Explain product features, benefits, and eligibility criteria in simple language; qualify customer needs and recommend suitable financial solutions.
• Achieve daily / weekly / monthly sales targets as assigned by the team lead or manager.
• Maintain and update customer details in the CRM / database after every call (remarks, follow‑up dates, status, etc.).
• Handle basic customer queries, objections, and escalations professionally; escalate complex cases to the concerned team.
• Follow company compliance, SOPs, and scripting guidelines while pitching financial products.
• Attend regular training sessions on new products, regulatory updates, and sales techniques.

Required Skills & Qualifications

Education:

• Minimum 12th pass; graduates preferred (any stream).

Experience:

• 0–2 years of experience in telesales, BPO, customer service, or sales; a financial background is a plus.

Skills:

• Strong spoken and written English (Hindi and a regional language like Marathi are preferred).
• Good communication, convincing skills, and ability to handle objections.
• Comfortable working on the phone and CRM/call‑center software.
• Basic computer skills (MS Office, CRM data entry).
• Performance‑driven mindset, ability to work in a target‑based environment, and ability to handle call pressure.
• Positive attitude, discipline, and punctuality.

Preferred Attributes

• Prior experience in banking, NBFC, insurance, or financial services call centres is a plus.
• Knowledge of basic financial products (loans, credit cards, SIP, FD, etc.) is an advantage, but not mandatory.
• Ability to work in revised shifts (if applicable) in a BFSI environment.

What We Offer

• Structured fixed salary + incentive / commission structure (KPI‑based).
• Exposure to financial products and the BFSI domain early in your career.
• On‑the‑job training, product knowledge sessions, and career growth opportunities.
• Statutory benefits (PF, ESI, etc.) as per company policy and applicable laws.