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Keshari Nagar

Laxmisagar

Bajaj Allianz Life Insurance Company Limited

Operations Management Assistant

I.I.T.Main Gate

Powai

Process :- US Based Health Care Voice
Job Location - Powai
Shift :- US based night rotational shift
Week off: - 2 days off (Rotational)
Quality :-excellent communication
Qual :- HSC/ Graduate with BPO experience candidate only (No more freshers)
Age :- 38
Salary :- We need min 6 months BPO exp 
Slab 1 - 6 month - 28K Gross (I.e. - 24920/- net take home)
Slab 2 - 6 month to 12 month experience 
32750 Gross (I.e 29670/- net take home)
Slab 3 - 12month to 18th Month experience 
35000/- Gross (I.e. 31920/- Net take home)
Slab 4 - 18month to 30 month 
37500/- Gross (I.e. 34420/-)
Slab 5 - 30 months to 42 months 
40000/- Gross (I.e. 36920 net take home)
Slab 6 - 42 month + experience 
45000/- Gross (41920 net take home)
ROI - HR / Ops
Boundary:
Mira road - Churchgate
Thane - CST
Vashi
Home Pick up and Drop facility for all Shift start and closing between 8 PM to 6.30 AM
Noodle pick up and drop from 
Andheri East for Western line
Vikhroli for central/Harbor side

SR HR Naina 
Kindly send your resume on 
E-MAIL ID - naina@careerguideline.com
CONTACT / WHATSAPP NUMBER - 8976002234



Career Guideline

Healthcare AR Caller

College Square

Bidhannagar

We are seeking a dedicated and empathetic Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
1. Customer Interaction: Handle incoming calls, emails, and chat requests from customers to address their inquiries, complaints, and provide product information.
 2. Issue Resolution: Identify and resolve customer issues promptly and efficiently, escalating complex problems to the appropriate department if necessary.
3. Product Knowledge: Maintain a thorough understanding of the company’s products and services to provide accurate information and support to customers.
4. Customer Records: Accurately document customer interactions and maintain detailed records of inquiries, complaints, and actions taken.
5. Feedback Collection: Gather customer feedback and communicate it to relevant departments to improve products and services.
6. Follow-Up: Conduct follow-up communications with customers to ensure their issues are resolved and they are satisfied with the service.
7. Support Team: Collaborate with team members to improve customer service processes and share best practices.
8. Compliance: Adhere to company policies, procedures, and regulatory requirements in all customer interactions.


Ayka Communication Pvt Ltd Pvt. Ltd

Customer Support Executive

Gandhi Nagar Mod

Sanganer

🌍 Start a Life-Changing Journey with a Global MNC!
Step into a workplace where your potential is seen, your growth is supported, and your journey truly matters. 🚀

📍 Location: Jaipur
💼 Role: Tech Support Associate
🏢 Mode: In-Office (Hybrid after 9 months)

💰 Salary: ₹26,000 – ₹41,000 per month + Incentive
🎁 Perks: ₹10,000 Relocation Bonus + ✈️ Free Airfare
🏠 Stay: 14 Days Complimentary Accommodation
🚖 Facilities: Free Cab Pick-Up & Drop

🌟 Why This Opportunity Matters:
✅ Work with one of the world’s most respected organizations
✅ Learn, grow, and build skills that last a lifetime
✅ Experience a culture that values kindness, teamwork, and ambition

💡 We’re Looking For Individuals Who:
✔️ Communicate with clarity and confidence
✔️ Care about creating meaningful customer experiences
✔️ Have the courage to learn, improve, and rise higher every day

📲 Your Next Step Toward Growth
Send your details or WhatsApp HR Pravin – 9982146636 🌈

⚠️ Limited openings — take the leap today!


Teleperformance

Tech Support Executive

Hindpiri 

North Office Para 

🌍 We’re Hiring for International Voice Process! 🌍
💼 Role: Customer Support / Technical Support
💰 Salary: 26 Up to ₹41K + Unlimited Incentives
📍 Location: Jaipur, Rajasthan (Work from Office)
🗣️ Requirement: Excellent English Communication Skills
✨ Benefits:
🎁 ₹10,000 Relocation Bonus
🏨 14 Days Guest House Stay
✈️ Travel Ticket Provided
📞 Interested?
Contact HR Vrinda at 8287955331 (Call/WhatsApp)
#JaipurJobs #InternationalBPO #CustomerSupport #TechnicalSupport #SmartRootPlacement #HiringNow


Customer Care Executive

Goshala

📢 Hiring: Customer Support Executive (Voice & Chat) – Jaipur📍 Location: Jaipur
 💼 Salary: Up to ₹41,000 CTC
 📚 Qualification: Undergraduate / Graduate
 🧑‍💼 Experience: Freshers Welcome
 🕐 Shift: Rotational (Day/Night)
 🗣 Skills: Good communication skills (English/Hindi)
🎯 Role:
Handle customer queries via voice & chat
Provide effective solutions in a timely manner

📞 Contact HR Harshita: 9783540445
#CustomerSupport #JaipurJobs #HiringNow #FreshersWelcome


Civil Line

Jawahar Nagar

Job Summary:
We are seeking a dynamic and results-driven Telecalling Team Leader / Manager to lead our telecalling department. The ideal candidate will be responsible for driving team performance, enhancing client interactions, and achieving conversion goals aligned with our business objectives. This role requires a blend of leadership, strategic planning, and customer-centric communication.

 Key Responsibilities:

1. Team Leadership & Performance Management

Recruit, onboard, and mentor a high-performing team of telecallers.
Define and manage daily, weekly, and monthly performance targets.
Monitor call quality and provide constructive feedback and coaching to drive continuous improvement.
Foster a collaborative and goal-oriented work environment.


2. Sales Strategy & Conversion Optimization

Design and implement effective calling strategies to boost lead generation and customer conversion.
Analyze call metrics and generate performance reports to support business decisions.
Collaborate closely with the sales and marketing teams to enhance customer acquisition and retention.


        3. Client Communication & Customer Service

Ensure accurate and consistent delivery of information about immigration programs and services.
Address and resolve escalated client concerns in a timely and professional manner.
Maintain an empathetic, solution-focused approach in all client interactions.


         4. Process Excellence & Compliance

Develop, implement, and refine telecalling scripts and standard operating procedures (SOPs).
Ensure strict adherence to industry regulations and internal compliance policies.
Oversee CRM and database management to maintain accurate and up-to-date client records.
Qualifications & SkillsProven experience in managing a telecalling or telesales team, preferably in the immigration or consulting industry.
Strong leadership and team management capabilities.
Excellent verbal communication, interpersonal, and problem-solving skills.
Proficiency in CRM systems and data analysis.
Ability to thrive in a target-driven, fast-paced environment.



Sai Overseas Education Services

Telecalling Team Leader

Rashtrapati Bhavan

Sector 93A, Noida

About the Company:
Wealth Clinic Pvt. Ltd. is a leading real estate advisory firm based in Noida, known for offering comprehensive property consulting and investment solutions. With a strong presence across Delhi-NCR and a wide range of residential and commercial projects, we aim to deliver trusted real estate guidance and a seamless experience to our clients.

Role Overview:
We are looking for a Customer Relationship Management (CRM) professional who will be responsible for handling post-sales customer interactions, ensuring timely documentation, and maintaining client satisfaction throughout the property purchase process. The ideal candidate should have strong communication skills, attention to detail, and prior experience in the real estate sector.

Key Responsibilities:
Act as the primary point of contact for customers after booking.
Handle all post-sales activities, including documentation, payment follow-ups, and coordination with internal departments (Sales, Finance, and Legal).
Maintain accurate and updated customer records in CRM software.
Ensure timely communication with clients regarding project updates, payment reminders, and handover timelines.
Coordinate with builders/developers for allotment letters, agreements, and possession-related documentation.
Address and resolve client queries or escalations in a professional and timely manner.
Conduct periodic follow-ups to ensure client satisfaction and smooth transaction closure.
Prepare MIS reports and share regular updates with management.
Support in customer engagement activities, feedback collection, and referral programs.


Required Skills & Qualifications:
Bachelor’s degree in Business Administration, Commerce, or a related field (MBA preferred).
1–3 years of experience in CRM or post-sales operations within the real estate industry.
Strong communication, coordination, and interpersonal skills.
Proficient in MS Office and CRM tools (Zoho, Salesforce, or similar).
Ability to multitask and handle client relationships professionally.
Good understanding of real estate documentation and RERA compliance will be an added advantage.




Wealth Clinic Pvt Ltd

CRM Executive

Subramanya Nagar

Bellanduru

Job Details:
Location: Pritech Park SEZ, Block 7, Outer Ring Rd, Hobli , Bellandur, Varthur , Bengaluru, Karnataka
Employment Type: Contract

Work Type: on-site
No of Openings: 100

Created At: 23 September 2025
Updated At: 13 October 2025

Salary: INR 28000 - 40000 / monthly
Application Deadline: Not specified
Description:
International Customer Support (US Process)Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
salary: ₹28,000 – ₹40,000 CTC (based on level & experience)
About the Role:
Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Key Responsibilities:
Handle inbound and outbound calls with US customers.
Provide accurate information, resolve queries, and maintain strong call openings and closures.
Support client’s hiring requirements by screening candidates and documenting outcomes in tools.
Deliver outstanding customer experiences while meeting quality and productivity targets.
Adhere to client-specific guidelines, including US holiday schedules (as per Accenture discretion).
Collaborate in a team-driven environment with flexibility for weekend shifts.
Eligibility & Screening Guidelines :
Experienced (0.6–3 years): Customer support/contact center background preferred. Undergraduates with 1+ years of relevant experience are also eligible.
Mandatory: PF history from previous organizations.
Must clear Versant Test with score ≥ 58.
Strong English communication skills (verbal & written).
Confident in call handling, introductions, and closures.
Prior exposure to US contact centers is preferred.
Skills Required :
Excellent communication skills (verbal & written).
Strong problem-solving and interpersonal skills.
Flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).
Ability to handle pressure and client expectations.
Technical adaptability to use call handling, CRM, and reporting tools.
Work Locations:Pritech Park SEZ, Block 7, Outer Ring Rd, Bellandur, Bengaluru, Karnataka
Hiring Process :

Initial Screening (communication & eligibility check)
Versant Test (minimum score 58)
Communication/Voice & Accent round
Operations round


Skills:
problem-solving and interpersonal skills .flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).handle pressure and client expectations .call handling
Experience: 1 - 3 years
Qualification Requirements: Graduation (10 + 2 + 3)
About the Company
Name: Quess Corp Limited
Address:
Area: Hobli, Bellandur, Varthur
City: Bengaluru
Pin code: 560103
Street: PriTech Park SEZ, Block 7, Outer Ring Rd
Location Link: View on Map
Hiring Need: Immediate


Quess Corp Limited

International Customer Support Executive

Santoshi Mata Chowk

Shroff Chowk

Position- Service Advisor
Location- Pune Baner 
Experience- 2 to 4 yrs.  
Annual CTC – Upto Rs. 6 lakhs per annum  
Preferred candidate – Automobile Industry (Experience add-on Car Spare parts)   
 Job Description:  
•      Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey.
•      Strong knowledge of automobile car spare parts.
•      Enquiry Management.
•      Attend Enquiry and Given Product Demonstration.
•      Enquiry Follow-Up and Order Booking.
•      Good communication & negotiation skills.
•      You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction.
•      You actively approach customers, thus showing excellent communication skills. Method and process competence
•      Follow up with customers to ensure satisfaction with services provided.
•      Any Service experience are considered. (Experience in automobile) 
 
Key Responsibility Areas  
•      Customer service: Greet customers, answer questions, and build relationships
•      Scheduling: Schedule appointments, drop-offs, and pick-ups
•      Communication: Communicate with customers and technicians about Spare part status
•      Sales: Sell products and services, and suggest packages and retail options
•      Maintain Customer database location-wise. 
•      Handle customer objections from time to time and bring them to a resolution
 
Candidate Profile:  
•      Must have worked in automobile spare parts for minimum 2 years 
•      Candidate must possess technical knowledge about car spare parts – genuine & aftermarket
•      Any stream Diploma, graduate/ post-graduate is fine. 
•      Languages known – Hindi, Marathi, and English.


Iradium Automobiles Private Limited

Service Advisor

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Ashok Nagar, Bangalore

Job DescriptionOpening for International Customer support voice role in a top leading MNC Bangalore!!!

About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.
 
Job Description -

Graduate, Undergraduate with min 6 months and above exp can apply

Work Timing - Night shift

Mode - Work From Office

Job Location - Bangalore (Candidates applying should be staying in Bangalore city.....pick & drop facility would be available)

Eligibility - Excellent in English Communication is must.

Nature - Contract 6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)



Requirements Need Excellent Communication skills.
 Good Knowledge in Customer Handling.
 Candidate needs to be ok with rotational shift & Night Shift.
 Immediate joiner would be preferred.

 
Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) 

 
Shift-  Night Shift
     
Notice period: Immediate joiners or max 15 days notice
 

Qualification- 

Graduate/ Undergraduate with min 6 months and above exp can apply

 
Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply.


BenefitsLaptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility. 



2Coms Consulting Pvt Ltd.

International Voice Process

Star Mall Nh-48 Gurgaon

Customer Success Associate
Job Description
About Us
 Join our dynamic team, a leader in customer engagement and technology-driven support solutions, based in Gurgaon, Haryana. We are seeking passionate and motivated individuals to deliver exceptional customer experiences through voice and chat support.
Job Details
 Position: Customer Success Associate
 Work Mode: Work From Office
 Location: Ground & 1st Floor, DLF Galaxy Tower, Block A, Sector 30, Gurugram, Haryana - 122001
 Salary: Up to ₹35,000 CTC (depending on experience and role)
 Working Days: 5 Days Working (Rotational Shifts & Weekly Offs)
 Hiring Zone: Candidates residing within 20 KM of the office preferred
 Open Positions: 65
Qualifications & Skills
 Education: Graduate/Undergraduate (both may apply)
 Skills Required:
 • Excellent communication skills in English
 • Strong verbal fluency for voice processes
 • Basic technical knowledge and troubleshooting ability (preferred for chat roles)
 • Customer-centric attitude and problem-solving mindset
Key Responsibilities
 • Handle customer queries effectively via voice and chat channels
 • Provide clear, professional, and empathetic communication
 • Ensure timely resolution and customer satisfaction
 • Collaborate with team members to maintain service quality standards
Interview Process
HR Screening Round
Operations Round
Versant Test (for voice roles)

Benefits & Perks
 • Both-side cab facility for convenient commuting
 • Rotational shifts with flexible weekly offs
 • Career growth and skill enhancement opportunities
 • Supportive work culture with international exposure
Why Join Us?
 • Be part of a vibrant, fast-growing organization focused on excellence in customer service
 • Opportunity to develop professional communication and client-handling skills
 • Competitive compensation and performance-based incentives
To Apply
 Send your updated resume on WhatsApp – 9711322872 (text only).


Transcom

Bajaj Auto

We are looking for freshers/motivated individuals with 6 months to 1 year of experience in international cold calling or lead generation.

Key Responsibilities:
Engage with international clients via cold calls and pitch our services effectively.
Identify potential leads and convert them into business opportunities.
Maintain and update CRM records with client interactions.
Collaborate with the team to optimize sales strategies.

Requirements:
Freshers/Experience: 6 months – 1 year in international cold calling/lead generation.
Communication: Strong verbal and written English skills.
Work Timings: Night shift (U.S time zones).
Days Off: Fixed Saturday & Sunday off.
Attitude: Self-motivated, target-driven, and persistent.

Perks & Benefits:
Huge uncapped Incentives based on performance.
Fixed Salary + Attractive Bonus Structure.
Fixed Sat Sunday off.
Career Growth Opportunities in a fast-growing company.
Fun & Dynamic Work Environment.

Job Types: Full-time, Fresher
Pay: ₹12,000.00 - ₹40,000.00 per month(depending upon the caliber and communication skills)

Supplemental Pay:
Commission pay
Overtime pay
Performance bonus
Yearly bonus
Language: English


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