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College Square

Job Description Job Title: Customer Support Executive – International Voice Process
Location: Pune / Bangalore (Interviews in Kolkata)
Company: Top Indian MNC – IT & Customer Support
Employment Type: Full-Time
Education: Graduate
Experience: 0 – 10 Years
Salary: Freshers: ₹5.00 LPA (CTC), Experienced: Up to ₹5.75 LPA (CTC)




Key Responsibilities: Handle inbound/outbound international customer calls
Resolve queries and deliver excellent customer service
Maintain service quality and documentation standards
Work in a fast-paced support environment







Requirements Freshers with excellent English speaking skills
Experienced professionals (1+ year in international voice support)
Must be currently in Kolkata or West Bengal region
Willingness to relocate is required



Benefits Relocation support provided
Paid professional training
Growth in a global MNC environment
Interview Process: First Round: Communication screening in Kolkata
Final Round: Face-to-face interview in Kolkata office




2Coms Consulting Pvt Ltd.

International BPO Executive

Rajajipuram

Vibhuti Khand

Rani Savita Info Hub Private Limited

Call Centre BPO Executive

Subramanya Nagar

Chocolate

 Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.
·         Completes complex assignments requiring significant judgment, initiative and problem solving skills.
·         Work is performed under minimal guidance and assigned in the form of desired expectations. Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.
·         Collaboration with internal or external contacts. May participate on teams for special assignments. Responds to requests from senior management, internal and/or external contacts.
·         Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time.


Teamlease Services Limited

Customer Service Representative

Santoshi Mata Chowk

Bopodi

Medical transcription, US English speaking and writing. 


Kivi Konnect

Medical Transcriptionist

Rashtrapati Bhavan

ROHINI SEC-24


About the Company:


We are a fast-growing software company providing end-to-end HRMS and ERP solutions to clients across manufacturing, construction, and service industries. Our products are designed to simplify complex business processes through automation, analytics, and AI-driven insights.




Job Summary:


We are seeking a Tech Support Executive who will be responsible for assisting in the end-to-end implementation of our HRMS & ERP software at client sites. The ideal candidate will handle heavy operational data collection, documentation, and coordination between clients and internal technical teams to ensure smooth deployment and user adoption.




Key Responsibilities:


Assist in data collection, cleaning, and uploading client information (employee data, payroll, attendance, inventory, etc.) into the system.
Coordinate with client HR, Finance, and Operations teams to gather process-level data and configurations.
Prepare and maintain project documentation, including data templates, process flow documents, and configuration reports.
Support the implementation team in software setup, configuration, and user acceptance testing (UAT).
Identify and escalate issues during configuration or deployment to the technical team.
Provide first-level technical support and resolve client queries during and post-implementation.
Track project progress and maintain logs of client communications, data submissions, and issue resolutions.
Train end-users on system modules and features when required.
Collaborate closely with internal teams (development, QA, and support) for seamless delivery.






Skills & Competencies Required:


Strong proficiency in MS Excel, Google Sheets, and data handling.
Excellent documentation and reporting skills.
Understanding of HRMS/ERP modules like Payroll, Attendance, Leave, Employee Management, etc. (preferred).
Strong analytical and problem-solving mindset.
Good communication and client coordination skills.
Ability to manage large datasets with attention to accuracy and timelines.
Comfortable working in a fast-paced, process-driven environment.






Qualifications:


Bachelor’s degree in Engineering, Computer Science, IT, or Commerce.
1–3 years of experience in software implementation, technical support, or operations (preferably HRMS/ERP domain).
Freshers with strong analytical and data skills may also apply.






Perks & Growth Opportunities:


Exposure to full-cycle HRMS & ERP implementation projects.
Opportunity to work with leading clients across industries.
Skill development in software implementation, data management, and client operations.
Fast-track growth to Implementation Specialist / Project Coordinator roles.




Graeon Ventures Private Limited

Technical Support Executive

Kabhir Ashrama

Job Title: CRM Manager – Real Estate

Location: [Insert Location]
Experience: 3–7 Years
Industry: Real Estate

Job Summary:
We are looking for a proactive and customer-focused CRM Manager who will be responsible for managing client relationships, addressing queries, ensuring smooth booking and payment processes, and coordinating with the sales team. The ideal candidate will act as the bridge between clients and the company, ensuring seamless customer experience and satisfaction.

Key Responsibilities:

Handle client queries through calls, emails, and in-person meetings, ensuring timely resolution.

Manage booking confirmations, prepare receipts, and track collection of payments.

Maintain accurate client records including booking status, payment updates, and pending dues.

Closely coordinate with the sales team to understand client requirements, booking status, and overall pipeline.

Provide post-sales support to clients and assist in documentation processes.

Escalate critical client issues to management and ensure effective resolution.

Prepare MIS reports on client interactions, collections, and query resolutions.

Enhance customer satisfaction through effective communication and relationship management.


Requirements:

Bachelor’s degree in Business Administration/Marketing/Commerce or related field.

3–7 years of experience in CRM/Customer Relationship/Client Servicing, preferably in real estate.

Strong communication and interpersonal skills.

Knowledge of real estate booking processes, agreements, and collection cycles.

Ability to multitask, prioritize, and handle pressure in a fast-paced environment.

Proficiency in MS Office and CRM software tools.


Key Skills:
Customer Relationship Management | Client Servicing | Payment Collection | Real Estate CRM | Coordination | Communication | MIS Reporting


Vibez Estates

CRM Manager

Porur

Guindy TVK Estate

Metriqe Solutions Private Limited

Team Leader

Shankar Chowk Gurgaon

V Power logistics 
🚨 We’re Hiring! | International Voice Process – Night Shift

🕔 Shift Timing: 5:30 PM – 2:30 AM (Monday to Friday)
📍 Location: Gurgaon, Sector 19 – Udyog Vihar

About Us
At V Power Logistics, we are a fast-growing logistics company expanding operations in the US. We specialize in providing reliable freight and logistics solutions and are looking for talented professionals who are fluent in English and confident

Roles & Responsibilities
* Coordinate with clients & internal teams for smooth shipments
* Handle documentation and update records
* Ensure timely communication with US counterparts
* Support sales team with operational requirements
*Pitch logistics & freight services confidently

Requirements 
✔️ Fluent in English (spoken & written)
✔️ Confident, patient, and professional on calls
( Min 6 months of exp required in voice process)

What We Offer
✨ One-way cab service or travel allowance
✨ Meal facilities during shift hours
✨ Fixed weekends off (Saturday & Sunday)
✨ Competitive salary with hike on current CTC
✨ Opportunity to grow with a fast-expanding international team

Share your updated resume @ 9310023990


V Power Logistics

International Voice Process Agent

Kadambathur

WANTED TAMIL VOICE PROCESS IMMEDIATELY CANDIDATES ONLY 18 TO 30 AGE PEOPLES


Innovative Resource Advisors Private Limited

Telecaller

Birubari

Christian Basti

Company name is Teleperformance. Need Candidates with Excellent English and Nepali language's. Its a 24/7 shift with 2 Rotational weekoffs. Salary from 32k to 45k. Its a work from home job, system will be provided by company.


Best Recruit Placement

Language Enterpreter

Noida, Sec 65

ienergizer noida is hiring for Go magenta
US Telecom Blended Process (70% chat & 30% voice),
 any graduate or undergrad. with minimum 06 months of international chat/email or
blended process and with good communication and written skills can apply,
 5 days a week working with rotational shifts and rotational offs., no cab,
 salary - Rs.45000 ctc and Rs.38400 inhand (for more than 1 year of exp.) and
Rs.40000 ctc and Rs.33400 inhand (for 06 months to 01 year of exp.), work from
office profile

Job Description:
As a Customer Service Executive for the Go Magenta process, you will be responsible for managing
both chat and voice interactions, ensuring customer queries are handled efficiently and effectively.

Key Responsibilities:
- Handle customer inquiries and issues through chat (70%) and voice (30%).
- Proactively manage chat flows to resolve customer concerns.
- Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.
- Manage customer interactions under pressure with professionalism and composure.
- Collaborate with team members to enhance the overall customer experience.

Requirements:
~Education: Graduates preferred.
Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience.
~Excellent written and verbal communication skills.
~Ability to work graveyard shifts.
~Immediate joiners preferred.
~Working Conditions:
~Schedule: 5 days working with 2 rotational days off each week.
~Shifts: Graveyard shifts only.

Note: No cab facilities.


Interested Person may whatsapp resume at 8800263502


Ienergizer

Customer Support Executive

Gopipura

Panchvati Garden Icchapor

1) Handle Service calls and mail and promptly response to customer
2) Resolve the issue on call itself in case of minor issues by self or co-ordinating with the team
3) Arrange for the technician's visit in case of requirement and confirmation with customer
4) Cleary discuss the scope of work before supply or service
5) Utilise the available resource in best possible manner
6) Try to minimise the downtime of machine of customer and recommend the options (if applicable)
7) Get the RCA done for service call and give the feedback to the relevant team
8) Maintain the databased of service calls
9) Take feedback from the customer after completion of work
10) Ensure the proper closure of the work
11) Increase revenue by selling the preventive service package to customer
12) Onboarding and training of the new joineeds
13) Monitor and enhance performance of the team
14) Service Call Managment
15) Communication Skills


Loadmate Industries Private Limited

Service Manager

Keshari Nagar

Laxmisagar

A team coordinator's roles include organizing team logistics, facilitating communication, managing administrative tasks, and tracking project progress to ensure smooth daily operations and timely goal achievement


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