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Santoshi Mata Chowk

Shroff Chowk

Position- Service Advisor
Location- Pune Baner 
Experience- 2 to 4 yrs.  
Annual CTC – Upto Rs. 6 lakhs per annum  
Preferred candidate – Automobile Industry (Experience add-on Car Spare parts)   
 Job Description:  
•      Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey.
•      Strong knowledge of automobile car spare parts.
•      Enquiry Management.
•      Attend Enquiry and Given Product Demonstration.
•      Enquiry Follow-Up and Order Booking.
•      Good communication & negotiation skills.
•      You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction.
•      You actively approach customers, thus showing excellent communication skills. Method and process competence
•      Follow up with customers to ensure satisfaction with services provided.
•      Any Service experience are considered. (Experience in automobile) 
 
Key Responsibility Areas  
•      Customer service: Greet customers, answer questions, and build relationships
•      Scheduling: Schedule appointments, drop-offs, and pick-ups
•      Communication: Communicate with customers and technicians about Spare part status
•      Sales: Sell products and services, and suggest packages and retail options
•      Maintain Customer database location-wise. 
•      Handle customer objections from time to time and bring them to a resolution
 
Candidate Profile:  
•      Must have worked in automobile spare parts for minimum 2 years 
•      Candidate must possess technical knowledge about car spare parts – genuine & aftermarket
•      Any stream Diploma, graduate/ post-graduate is fine. 
•      Languages known – Hindi, Marathi, and English.


Iradium Automobiles Private Limited

Service Advisor

Rashtrapati Bhavan

Maruti Udyog Gate 1 Gurgaon

Customer Care Executive (Voice Process)

Company: Leading BPO Organization
Location: [Add your city/location]
Salary Range: ₹15,000 – ₹40,000 per month (based on experience & communication skills)
Job Type: Full-time | Voice & Blended Process

⸻

About the Role

We are hiring Customer Care Executives for our Voice Process (Inbound/Outbound). The role involves handling customer queries, resolving issues, and ensuring excellent service delivery. Candidates with strong English and regional Gujarati communication skills will be given preference.

⸻

Key Responsibilities
	•	Handle inbound and outbound customer calls professionally and efficiently.
	•	Respond to customer queries, provide accurate information, and ensure customer satisfaction.
	•	Manage blended process (voice + chat/email) as per requirement.
	•	Maintain records of customer interactions and transactions.
	•	Follow company procedures, policies, and scripts while communicating.
	•	Escalate unresolved issues to the appropriate department when necessary.

⸻

Eligibility Criteria
	•	Education: Minimum 12th pass or Graduate in any stream.
	•	Experience:
	•	Freshers with excellent communication skills are welcome.
	•	Experience in BPO / Customer Support / Voice Process preferred.
	•	Languages Required:
	•	Excellent command of English & Hindi (mandatory)
	•	Knowledge of Gujarati (preferred / added advantage)
	•	Communication Skills:
	•	Strong verbal communication and listening skills.
	•	Clear and confident voice tone.
	•	Ability to handle pressure and communicate effectively.
	•	Shift: Rotational shifts (Day/Night depending on process)
	•	Location: [Mention on-site / hybrid / work from home]

⸻

Salary & Benefits
	•	₹15,000 – ₹40,000 per month (based on experience, fluency, and performance)
	•	Incentives and performance bonuses.
	•	Paid training provided.
	•	Opportunity to grow within the organization.


Avilox Jobs Gateway (OPC) Private Limited

Customer Support Executive

I.I.T.Main Gate

Muktai Nagar (Thane)

Team Ideal

International BPO Executive

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Mental Hospital

🌟 Career Opportunity at Tech Mahindra 🌟

Position: Customer Service Executive (Voice Process)
Process: International Voice (UK / Canadian / AUS)

💼 Key Highlights:

Salary: Up to ₹5.5 LPA (based on experience)

Work Location: Pune (Yerwada)

Shifts: Rotational (as per process requirement)

UK process: 12:30 Am to 2:30 Am (Any 9.5 hrs shift)

Canadian Process: 6:00 PM 11:30 AM (Any 9.5 hrs shift)

Australian Process: 2:30 AM 04:30 PM (Any 9.5 hrs shift)

Weekly Offs: 2 rotational offs

✅ Eligibility Criteria:

Education: Minimum HSC (12th pass) / Graduate
Experience: Minimum 1 year in international voice process (mandatory)
Skills:
Excellent verbal communication in English
Customer handling ability with problem-solving approach
Flexibility: Willingness to work in rotational shifts and offs

🌍 Why Join Tech Mahindra?
Competitive salary with performance-based growth
Opportunity to work with global clients (UK / US / AUS)
Professional work environment with international exposure
Learning and development opportunities for career advancement

CONTACT

Name - HR JANVI NINDANKAR 
Number - 8805049525
Email - JanviVishal.Nindankar@TechMahindra.com


Tech Mahindra Ltd

College Square

Salt Lake City Sector 5


Teleminds Infotech Pvt. ltd Is URGENTLY HIRING!!I
International BPO Experienced candidates for Australian Telecom/ Energy Process in Fixed Morning Shift.

Process: Energy/ Telecom/ Insurance

THE CANDIDATE WITH  PREVIOUS INTERNATIONAL/DOMESTIC  BPO EXPERIENCE ARE PREFERRED.
Hiring for associate level and senior profile (TL)


EXPERIENCED TEAM LEADERS: INTERNATIONAL VOICE PROCESS
SHIFT TIMING:
Mon-Fri: 6:00AM TO 3:00PM
Sat: 6:00AM TO 12:00PM

FREE PICK AVAILABLE


Teleminds Infotech

International Voice Process Agent

Sohna Chowk Gurgaon

Our client is a global leader in Logistics industry. It is looking to hire for multiple positions of associates in its customer care department for voice process to handle inbound customer queries (Inbound Call centre - Voice Process)

What you will do:

The Customer Care Representative will be responsible for:
▪ Providing customer support to international customers over calls/chat/email
▪ Resolving customer issues
▪ Adhere to basic customer onboarding process
▪ Handling customer’s claims
▪ Running customized reports
▪ Cross-functional collaboration with internal customers as and when needed

You will be a great fit if you:

Have exceptionally effective communication skills (both verbal & written)
Empathetic, patient & has a solution-oriented thinking skills.
Adaptable, agile & have accuracy in customer data handling.


Education criteria:

Bachelor's degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience
▪ Flexible working in rotational shifts
▪ Willing to work for Gurgaon location.
▪ Assess for resilience, tone of voice and problem-solving attitude.
▪ Candidates in or around Gurgaon (preferred)


Hrassistance India Consultancy Llp

Customer Service Associate

A C Guards

Barkatpura

Job Description for Customer Support Executive
Education : - Graduation(Any) /Intermediate 
Skills : Fluent communication skills in Hindi , basic English language , convincing client, Listening to queries of client and resolve it
Responsibilities for customer service executive :
To provide a proactive customer care service in a professional and courteous manner to the allocated clients
Providing first line support to clients
Interpreting client data, escalating queries and seeing these through to a resolution
Liaising with other departments to solve queries
Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times.
Qualifications for customer service executive
Recognized Degree in Business or related courses or any Bachelor Degree  
Proactive with strong leadership ability
Enthusiastic and self-motivated with a desire to achieve excellent service
Good command of spoken and written English and Hindi Languages 
Positive, pro-active attitude and flexible approach
Organized, self motivated, dynamic and goal oriented.


Jain Trip

Customer Care Executive

Noida Sector 81

🚀 We’re Hiring! Technical/Non-Technical – Voice Process (International) 🌍
📍 Location: Noida & Pune
🕒 Duration: Full-Time
💼 Experience: 6 months – 1+ year in International Voice Process
🕐 Shift: US Shifts | 24/7 (Mostly Night Shifts)
 
📢 Immediate Joiners Preferred
✨ What We’re Looking For:
✔️ Excellent verbal & written communication skills
✔️ 1+ year of International Voice Process experience
✔️ Tech-savvy with troubleshooting & networking knowledge
✔️ Strong decision-making & problem-solving skills
✔️ Customer-focused, motivated & adaptable personality
✔️ Computer proficiency – MS Office, Telecom basics
🌟 Your Role:
Deliver world-class customer experience
Resolve customer concerns with accuracy & empathy
Troubleshoot technical issues effectively
Collaborate with teams for end-to-end solutions
Ensure timely issue resolution & proactive follow-ups

💡 What’s in it for you?
✅ Both side transportation (as per company policy)
✅ Growth & learning opportunities
✅ Dynamic work environment with global exposure
📧 Interested? Send your CV to: anil.negi@businessintegra.com
Let’s connect if you’re ready to build your career in International Voice Process! 🌐
#Hiring #Careers #NoidaJobs #PuneJobs #VoiceProcess #InternationalProcess #CustomerSupport #TechnicalSupport #ImmediateJoiners


Business Integra Software Solution Private Limited

Subramanya Nagar

Ashok Nagar, Bangalore

Job DescriptionOpening for International Customer support voice role in a top leading MNC Bangalore!!!

About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.
 
Job Description -

Graduate, Undergraduate with min 6 months and above exp can apply

Work Timing - Night shift

Mode - Work From Office

Job Location - Bangalore (Candidates applying should be staying in Bangalore city.....pick & drop facility would be available)

Eligibility - Excellent in English Communication is must.

Nature - Contract 6 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)



Requirements Need Excellent Communication skills.
 Good Knowledge in Customer Handling.
 Candidate needs to be ok with rotational shift & Night Shift.
 Immediate joiner would be preferred.

 
Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) 

 
Shift-  Night Shift
     
Notice period: Immediate joiners or max 15 days notice
 

Qualification- 

Graduate/ Undergraduate with min 6 months and above exp can apply

 
Experience: 06 months to 5 years experience in Customer Support,Technical support, BPO, International Voice process, Voice process, Inbound, KPO, Outbound process, Us Process / UK process/ Australian process etc can apply.


BenefitsLaptop and other assets will be provided by company

P.F+ E.S.I + Others facility.

Company will give both way cab facility. 



2Coms Consulting Pvt Ltd.

International Voice Process

Govind Puri

Job Title: Customer Support Executive
Location: Okhla, New Delhi
Department: Customer Support
Reports to: Coworking Sales Manager
About Hub and Oak
Hub and Oak is a leading real estate and coworking solutions company based in Delhi NCR. We specialise in creating flexible and inspiring workspaces for businesses of all sizes, alongside offering real estate advisory and turnkey interior fit-out solutions. Our coworking vertical is designed to serve start-ups, SMEs, and corporates looking for customised and managed office solutions.
Job Summary:
We are looking for a proactive and empathetic Customer Support Executive to join our team. The role involves handling customer queries, resolving issues efficiently, and ensuring a positive customer experience. You will be the first point of contact for customers, representing the company’s values and commitment to service excellence.
 
Key Responsibilities:

●      Respond promptly to customer inquiries via phone, email, chat, or social media.
●      Resolve customer complaints with patience and professionalism.
●      Provide accurate information about products, services, and policies.
●      Maintain detailed and accurate records of customer interactions in the CRM system.
●      Collaborate with internal teams (sales, operations, technical) to resolve issues.
●      Escalate complex queries to senior team members or management when required.
●      Monitor customer satisfaction and share feedback with the team to improve processes.
●      Meet defined KPIs including response time, resolution rate, and customer satisfaction scores.
Key Skills & Competencies:

●      Excellent communication skills (verbal and written).
●      Ability to remain calm under pressure and handle difficult customers with empathy.
●      Basic computer proficiency; experience with CRM tools is an advantage.
●      Good organizational and multitasking skills.
●      Customer-first mindset with attention to detail.
Qualifications:

●      Bachelor’s degree (preferred, but not mandatory if strong experience).
●      1–3 years of experience in customer service or related field.
●      Fluency in English; knowledge of additional regional languages is a plus.
What We Offer:

●      Competitive salary and performance-based incentives.
●      Training and professional development opportunities.
●      A supportive team environment with growth prospects.
●      Exposure to working with a diverse customer base.


Hub and Oak Accelerator

Airoli

Job Title: Customer Service Executive
Location: Thane and Airoli
Salary: ₹40,000 per month
Job Type: Full-time | 5 Days Working | 2 Rotational Offs ( Night / day)
Job Description:
We are looking for a Customer Service Executive to handle customer queries and provide excellent service through calls, emails, or chat. The ideal candidate should have strong communication skills, a positive attitude, and the ability to resolve issues efficiently.
Responsibilities:
Handle inbound and outbound customer calls professionally
Resolve queries, complaints, and requests promptly
Maintain accurate customer records and call logs
Ensure customer satisfaction and meet service targets

Requirements:
Graduate / Undergraduate with good communication skills
Prior experience in customer service preferred
Comfortable with rotational shifts and offs


SR HR NAINA
8976002234
Naina@careerguideline.com


Career Guideline

Senior Customer Services Executive

Powai

We are currently hiring for a US international Customer service and Collections process, The candidiate should have recent international calling experience, It is a complete work from home profile, We are providing a salary of 40,000 CTC (Inhand 36000), Electricity and internet Allowance will be provided (1000 RS). We need last 3 months salary slips and resume to process the interview, You need to visit office (Powai) once to complete documentation and Drug test, Last company documentation required.


Eccenta Solutions

Ahmedabad (Rural) District Court

Archana Farm

Our company is into Healthcare sector and we have a vacancy for Call Centre Executive (CUSTOMER CARE DIVISION)
The candidate will be responsible for INBOUND CUSTOMER SERVICE CALLS ONLY.
No outbound calling / sales.
This is a NON-SALES process and need not sell anything, ONLY incoming calls to be attended from Australian customers and give solutions to customer complaints/ queries.
SHIFT TIMINGS ; EARLY MORNING 3.15 am to AFTERNOON 1.30 pm ( including lunch breaks and short breaks ).
5 DAYS WORKING


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Customer Support Jobs - 2702 Verified Vacancies

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