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Manager - Training , IndiaAbout UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Key Responsibilities - Description of duties &amp; activities1 Technical Training &amp; Customer Enablement – IndiaConduct technical training sessions for India-based OEMs, channel partners, SSI OEMs, cold chain integrators, heat pump developers, and transport sector customers.<ul><li>Collaborate with Sales Managers to plan product promotions and new business opportunities (NBOs).</li><li>Identify key OEM customers and their service/R&amp;D networks for targeted engagement.</li><li>Design and deliver customized training programs at customer-preferred locations.</li><li>Provide ongoing support for customer technical and service inquiries.</li><li>Identify high-priority customers based on business potential.</li><li>Develop and manage quarterly and annual training calendars.</li><li>Create tailored training content and deliver sessions aimed at improving field performance and reducing warranty costs.</li></ul>2 Application Development Support – Cold Chain, Heating, and Integrated Solutions<ul><li>Work closely with Sales, Marketing, and Application Engineering (AE) teams to identify application development and product promotion needs.</li><li>Develop and maintain annual and quarterly plans for new application development.</li><li>Support customers in heat load calculations and system configuration for cold chain, heating, and integrated solutions.</li><li>Collaborate with customers and engineering teams to validate new applications and convert them into viable business opportunities.</li></ul>Work With Customers / Engineering to qualify New Application &amp; Convert to Business Opportunities3 Standards &amp; Regulatory Engagement<ul><li>Actively participate in technical committee meetings of BIS, RAMA, BEE, MOEF, and other relevant regulatory bodies.</li><li>Contribute to the development and refinement of standards, regulations, and labeling programs.</li><li>Advocate for sustainable and compliant solutions that align with business growth objectives.</li></ul>ProfileEducation and Professional Qualifications:<ul><li>B.E. / M.Tech with a specialization in Thermal Engineering, combined with 6–8 years of experience in Engineering, Quality, and Service functions within reputed HVAC OEMs. Demonstrated expertise in managing technical processes along with hands-on experience in technical training and capability development.</li></ul>Requirements and Attributes:<ul><li>Strong technical acumen and domain knowledge</li><li>Excellent communication and presentation skills</li><li>Proactive learner with a continuous improvement mindset</li><li>Effective stakeholder management and interpersonal skills</li></ul>Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.  Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!Our Commitment to Inclusion &amp; BelongingAt Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.  Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.<h4>Experience Level</h4>Senior Level

Copeland India Private Limite

Training Manager

Freelance Senior Instructional DesignerPosition: Freelance Senior Instructional DesignerLocation: Mumbai, IndiaAbout LRN:LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.About the role:As our Learning Manager, you will be designing training solutions for our clients, who are represented by some of the largest brands in the world. You will meet with the client, either virtually or in person, visiting them at their offices to find out their business needs. You will attend a Design Workshop where you will deliver exciting ideas that will have the greatest impact on the learners; a 20-minute e-learning course, an interactive workbook, a game, an animated sequence, an acted drama – or a combination of ALL these things. Then you will guide a team of Graphic Designers, Programmers, and Instructional Designers through the project to ensure that training solution is creative, captivating, modern and will create a measurable change in the organization.RequirementsWhat you'll do:<ul> <li>Leads Instructional Designers and subject matter experts across the content team to develop e-learning course content.</li> <li>Responsible for analyzing, designing, developing, implementing and evaluating online learning and support solutions based on the client requirements using different digital media appropriate to their needs; and working with Instructional Designers on instructional, graphic and assessment design across multiple learning project workflows simultaneously, within stipulated standards, resources, and deadlines</li> <li>Responsible for coming with innovative creative ideas which will help in design and implementation</li> <li>Leads the team of Instructional Designers to ensure greater team coordination</li> <li>Responsible for a strong, versatile creative writing skills and guides the team to write for e-learning, animations, drama, printed materials etc</li> <li>Develop templates, organize, manage, and repurpose course content files (audio, video, SCORM), schedule periodic course reviews, and track documentation and version control in order to manage content creation and the effective organization of digital and digitized information</li> <li>Responsible to run a creative meeting and keep it on-track</li> <li>Responsible for multiple delivery methods (HTML5, Storyline, Articulate Rise, PDF, Word, PPT.)</li> </ul>What we're looking for:<ul> <li>A minimum of 4 years' experience in Instructional Design</li> <li>BA or equivalent experience</li> <li>Experience of Creative Writing</li> <li>Has strong views about how best to communicate information to a diverse audience.</li> </ul><ul> <li>Has an eye for good visual design</li> <li>Primary fluency/bilingual proficiency or full professional proficiency with English (per the Interagency Roundtable scale)</li> </ul>Benefits<ul><li>Competitive hourly rates</li></ul>LRN is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. <h4>Experience Level</h4>Senior Level

Lrn Technology And Content Solutions (india) Private Limited

Curriculum Designer

Senior Learning & Development Specialist, CSS HRLocation:Bengaluru, Karnataka, IndiaJob ID: R0060189Date Posted:2024-08-27Company Name:HITACHI INDIA PVT. LTDProfession (Job Category):Job Schedule: Full timeRemote:NoJob Description:Senior Learning &amp; Development Specialist, CSS HR Grade: Senior Associate Location: Bengaluru, Karnataka Company: Hitachi India Private LimitedDepartment: CSS HR Talent Development Salary Range: As per the industry Job Summary:We are seeking an experienced Learning &amp; Development (L&amp;D) professional to join our team as a Senior Learning &amp; Development Specialist. This role involves a blend of instructional design, global training facilitation, and learning operations management. The ideal candidate will have 7-10 years of experience in training delivery, instructional design, and L&amp;D operations, with a strong ability to create impactful content and deliver high-quality leadership training programs.Job Roles &amp; Responsibilities:1. Instructional Design (30%)<ul><li>Design and develop engaging and effective training materials, including e-learning modules, instructor-led training content, job aids, and assessments.</li><li>Collaborate with subject matter experts (SMEs) to ensure training content aligns with organizational goals and meets the needs of the target audience.</li><li>Utilize instructional design principles and learning theories to create content that enhances learner engagement and retention.</li><li>Continuously evaluate and update existing training materials to ensure they remain current and effective.</li></ul>2. Global Training Facilitation (50%)<ul><li>Deliver leadership training programs to diverse, global audiences, ensuring content is accessible and relevant to participants from different cultural backgrounds.</li><li>Facilitate virtual and in-person training sessions, workshops, and seminars for employees at various levels of the organization.</li><li>Assess participant engagement and learning outcomes, adjusting facilitation techniques as needed to maximize impact.</li><li>Act as a subject matter expert in leadership development, providing guidance and coaching to participants during and after training sessions.</li></ul>3. Learning Operations Management (20%)<ul><li>Oversee the operational aspects of L&amp;D programs, including scheduling, coordination, and logistics.</li><li>Submit monthly reports on training activities, including metrics on participation, feedback, and learning outcomes.</li><li>Manage learner queries, providing timely and effective resolutions to ensure a positive learning experience.</li><li>Collaborate with the L&amp;D team to streamline processes and improve the efficiency of learning operations.</li></ul>​Experience: 7-10 years of experience in Learning &amp; Development, with a strong focus on instructional design and training facilitation.Skills:<ul><li>Certification in instructional design, training facilitation, or related areas.</li><li>Experience in managing learning operations in a corporate environment.</li><li>Familiarity with adult learning principles and the latest trends in L&amp;D.</li></ul>Qualification:<ul><li>Bachelor’s degree in Human Resources, Education, Instructional Design, or a related field. A Master’s degree is a plus.</li><li>Proven track record in designing and delivering leadership development programs.</li><li>Experience working in a global environment, with the ability to adapt content and delivery to different cultures and languages.</li><li>Excellent communication, presentation, and facilitation skills.</li><li>Strong project management and organizational skills, with the ability to manage multiple tasks and deadlines.</li><li>Proficiency in e-learning development tools (e.g., Articulate, Captivate) and learning management systems (LMS).</li><li>Ability to analyze data and generate insights to improve training effectiveness.</li></ul><h4>Experience Level</h4>Senior Level

Hitachi India Pvt Ltd

Training and Development Manager

People Consulting-Learning-StaffAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. 

 EY- Global Delivery Services (GDS) – People Consulting (PC) – SAP/Systems Implementation Learning ConsultantManaging the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our GDS PC practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi-industry and a truly global work experience to take your career in the right direction. The opportunityWe are looking for Instructional Design Consultants with expertise in System Implementation/SAP projects to join the GDS PC team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the GDS PC team. Your key responsibilities<ul><li>Collaborate with SAP/Systems Implementation (SI) consultants, developers, subject matter experts (SMEs), and other key stakeholders to identify target audience training needs</li><li>Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging SAP/SI course content and learning activities</li><li>Determine instructional end goals and create supporting material/media for SAP/SI projects (audio, video, simulations, role-plays, games etc)</li><li>Decide on the criteria used to judge learner’s performance and develop assessment instruments</li><li>Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts</li><li>Maintaining and updating the training materials and documentation according to the changes and updates in the SAP system and business requirements</li><li>Effectively communicate and collaborate to build strong relationships with clients and other project team members</li><li>Support development of collaterals, tools, techniques, and methodologies to develop the practice</li><li>Contribute to thought leadership development for the SAP/SI learning domain</li></ul> Skills and attributes for success<ul><li>Ability to manage ambiguity and be proactive</li><li>Extremely sharp attention to detail</li><li>Strong communication and presentation skills</li><li>Cross cultural awareness and sensitivity</li><li>High energy levels, agility and adaptability</li><li>Ability to comprehend new content and topics across different domains</li><li>Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines</li></ul> To qualify for the role, you must have<ul><li>Bachelor’s or associate degree with 2 - 4 years of relevant experience </li><li>Proven experience and knowledge of SAP systems, modules, and functions, such as SAP FI, SAP HR, SAP MM, S4/HANA etc.</li><li>Knowledge of multiple ERP systems, such as Oracle, Workday etc. is a plus</li><li>Excellent knowledge of storyboarding, visual design principles, and branding guidelines</li><li>Effective writing skills (grasp and command over English)</li><li>Proficiency in MS PowerPoint and MS Excel</li><li>Ability to articulate design decisions, suggestions and provide creative direction </li><li>Proficiency with one or more course authoring and learning tools: SAP EnableNow, Articulate Storyline, Adobe Captivate, WalkMe, Camtasia, Vyond, VideoScribe</li><li>Experience developing a wide range of digital learning deliverables: Web-based learning, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings, VILT</li></ul> Ideally, you’ll also have <ul><li>Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy</li><li>Knowledge of course development software and at least one Learning Management System</li></ul> What we look for<ul><li>Learning experts in the SAP/SI domain with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment</li><li>Knowledge and experience of working in a cross-cultural setup</li></ul> What working at EY offersAt EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: <ul><li>Support, coaching and feedback from some of the most engaging colleagues around</li><li>Opportunities to develop new skills and progress your career</li><li>The freedom and flexibility to handle your role in a way that’s right for you</li></ul>  EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<h4>Experience Level</h4>Senior Level

Ernst & Young LLP ( EY India )

Instructor

Instructional Designer - Global Learning D And D - Senior Associate - Temp RoleAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. 

 Position: Instructional Designer – Senior Associate Education: Any Graduate Experience: 3 – 6 years of relevant experience  The opportunity This position will support the design of individual learning items and blended learning programs. The instructional designer will work to agreed design quality standards and processes, using approved templates and tools, and will collaborate with other designers and learning professionals to support the continuous improvement of design and development speed, efficiency, and quality. In addition, the designer will develop and maintain strong relationships with content owners, Subject Matter Reviewers (SMRs), learning and performance consultants, developers, deployment teams, and vendors.  Your key responsibilities <ul><li>Actively participate in Skills Needs Analysis (SNA) conversations leading to the design of learning solutions.</li><li>Draft learning objectives that meet EY quality standards</li><li>Apply effective learning strategies and design guidelines to ensure the creation of impactful learning materials.</li><li>Assist in drafting Learning Solution Plans and contribute to the continuous improvement of learning solutions.</li><li>Create comprehensive learning documents (e.g., Storyboards, trainer/participant decks for Physical and Virtual Classroom programs) that contribute to the development of final learning assets.</li><li>Maintain strong working relationships with Subject Matter Reviewers (SMRs), graphic designers, and other stakeholders to produce effective learning solutions.</li><li>Review all learning deliverables for content flow, accuracy, language, and adherence to quality standards.</li><li>Independently liaise with SMRs for technical reviews and feedback to enhance learning materials.</li><li>Conduct quality assurance checks with SMRs, technical reviewers, and deployment teams; utilize their feedback to revise design documents.</li><li>Utilize rapid authoring tools such as Articulate Storyline, Adobe Captivate, and Articulate Studio to create engaging and interactive learning modules.</li><li>Ensure deliverables align with EY design and quality standards related to written materials.</li></ul>  Skills and attributes for success <ul><li>Strong interpersonal skills and the ability to collaborate effectively with content owners, SMRs, deployment teams, and other members of the learning team.</li><li>Excellent English written and verbal communication skills; ability to write effective instructional text, and facilitator materials.</li><li>Ability to provide clear, actionable direction to graphic designers and developers</li><li>Ability to adapt to a constantly changing and growing business environment.</li><li>Good problem-solving skills and a customer service-focused mindset.</li><li>Proactive in mentoring junior team members and facilitating effective teamwork.</li></ul>  To qualify for the role, you must have <ul><li>3 to 6 years of experience in designing courses and other learning items.</li><li>Experience in designing effective learning solutions for eLearning, Physical Classroom, and Virtual Classrooms.</li><li>Required experience in storyboarding courses and simulations using:</li><li><ul><li>Articulate Rise &amp; Storyline 360</li><li>MS Word, PowerPoint, and whiteboarding applications (ie Miro/Mural/MS Whiteboard)</li></ul></li><li>Additional experience in storyboarding for<ul><li>Videos</li><li>iPDFs/Flipbooks</li></ul></li><li>Experience in writing assessments aligned to learning objectives</li><li>Experience in applying accessibility standards and offering direction to address gaps</li></ul>  What we look for <ul><li>An experienced instructional designer who can support multiple projects concurrently.</li><li>A professional who can quickly problem-solve and can offer perspective on solutions.</li><li>A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions and valuing diverse perspectives.</li><li>Experience in applying the US CPE requirements</li><li>Experience building and maintaining strong relationships with business customers/clients.</li><li>Ability to work in fast-paced, stressful environments to deliver required results.</li></ul>EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<h4>Experience Level</h4>Mid Level

Lead Business Consultant<h4>Area(s) of responsibility</h4>The Learning and Development Support Specialist is responsible for coordinating training logistics, maintaining learning resources, and supporting communication activities to ensure the effective delivery of sales onboarding, sales skills, and product knowledge programs. This behind-the-scenes support role requires strong organizational skills, attention to detail, and the ability to collaborate with managers and learners as needed. Key Responsibilities:<ul type="disc"><li>Coordinate logistics for onsite training sessions, including travel arrangements, venue coordination, catering, and material preparation.</li><li>Maintain and update training resources on SharePoint, including uploading materials, organizing content, managing user permissions, and updating learner lists.</li><li>Support communications, such as scheduling training, sending invitations, and collecting confirmations from managers and learners.</li><li>Run reports from the Learning Management System and distribute as needed.</li><li>Track attendance and completion of training programs.</li><li>Create &amp; submit purchase orders in the organization’s procurement system.</li><li>Support the maintenance of training calendars and resource lists.</li><li>Collaborate as needed with team members to ensure effective training delivery.</li><li>Participate in special projects as assigned by the Learning Program Leader.</li></ul><h4>Experience Level</h4>Senior Level

Birlasoft Limited

Staff Technical InstructorCSQ426R319The Staff Technical Trainer at Databricks will be a member of the Learning and Enablement organization. This role is integral to enhancing the technical skills and knowledge of the Databricks community, which includes internal teams, partners, and customers. The Staff Technical Trainer will primarily be responsible for the delivery of technical training programs that align with the organization's objectives and strategies. As a Staff Technical Trainer, you will create engaging and effective learning experiences catering to various learning styles and levels of technical expertise. This role involves facilitating both virtual and in-person training sessions and potentially traveling to different locations to conduct training. The trainer will also play a pivotal role in evaluating the effectiveness of training programs, providing feedback for improvement, and staying abreast with the latest Databricks products and industry trends to ensure the curriculum remains relevant. Additionally, this role will be responsible for delivering internal sales enablement training targeted at newly hired Bricksters in the Field Engineering organization.Duties &amp; Responsibilities: <ul><li>Deliver comprehensive technical training programs related to Databricks' products and services.</li><li>Collaborate with various teams and stakeholders to understand training needs and create tailored training programs to meet those needs.</li><li>Evaluate the effectiveness of the training programs through feedback surveys, assessments, and observations, and revise the curriculum as needed.</li><li>Significant time will be spent learning new training programs and staying current on the latest updates from Databricks and the industry.</li><li>Provide guidance and support to learners during the training process and handle any queries or issues that arise.</li><li>Contribute to the development of self-paced online learning modules and other training resources.</li><li>Participate in strategic initiatives to expand the Learning and Enablement product portfolio.</li><li>Audit operational aspects like the day-to-day administration of training programs, including scheduling, coordinating resources, and managing participant enrollment.</li><li>Active participation in the curation of training resources, such as manuals, guides, and online tutorials.</li><li>Provide mentoring and guidance to candidates, Databricks Certified Instructors </li><li>Organize and lead train-the-trainer sessions to scale your expertise</li></ul>Required Skills:<ul><li>Proficiency with Databricks' products, platform, and tools.</li><li>Excellent communication skills, characterized by high empathy and clarity in speech.</li><li>Experience with at least one programming language, such as Python and SQL</li><li>Knowledge of data engineering and data science concepts, including machine learning and artificial intelligence.</li><li>Understanding of cloud computing concepts and experience with cloud platforms like AWS, Azure, or Google Cloud Platform.</li><li>Excellent communication and presentation skills, with the ability to engage and motivate learners.</li><li>Strong interpersonal communication skills and the ability to work effectively with a diverse range of stakeholders.</li><li>A high degree of organization and attention to detail, as well as the ability to manage multiple tasks and projects simultaneously.</li><li>Problem-solving mindset, with the ability to think creatively and find effective solutions to challenges.</li><li>A passion for learning and development, with a commitment to staying up-to-date with industry trends and developments.</li><li>Experience with pre-sales engineering or solutions architecture and/or sales enablement</li></ul>Required Education and Experience:<ul><li>Bachelor's Degree in Computer Science or a related field, with a focus on Machine Learning, or AI (preferred).</li><li>Minimum of 5 years of experience in a related role, such as technical training or technical roles in data engineering, data science, solutions architect, pre-sales engineering, or software development.</li><li>Databricks Data Engineer Associate OR Databricks Machine Learning Associate certification is preferred but not required.</li></ul>About DatabricksDatabricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on <a href="https://twitter.com/databricks" target="_blank">Twitter</a>, <a href="https://www.linkedin.com/company/databricks" target="_blank">LinkedIn</a> and <a href="https://www.facebook.com/databricksinc" target="_blank">Facebook</a>. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit <a href="https://www.mybenefitsnow.com/databricks">https://www.mybenefitsnow.com/databricks</a>.  Our Commitment to Diversity and InclusionAt Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.ComplianceIf access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.<h4>Experience Level</h4>Senior Level

Databricks

ManagerJob details•Proposed designation Manager  - DA&amp;S L&amp;D•Reporting to  Senior Associate Director, DA&amp;S Learning &amp; Development•Business to be supported Deal Advisory &amp; Strategy•Work timings and location General Shift, MumbaiRoles &amp; responsibilitiesThe L&amp;D Manager will lead the design, execution, and continuous improvement of learning strategies and operations for DA&amp;S learning. This role requires strong collaboration with business leaders, global stakeholders, and cross-functional teams to ensure learning solutions are aligned with business goals. The incumbent will manage end-to-end training operations, oversee learning effectiveness, and drive strategic initiatives that enhance workforce capability and performance.Strategic Partnership &amp; Stakeholder Engagement•Collaborate with the DA&amp;S Leaders and business stakeholders to develop and execute service line-specific L&amp;D strategies and roadmap•Build and maintain strong relationships with internal customers, service line leaders, and global counterparts to understand evolving learning needs.•Represent L&amp;D in Mumbai, leading Mumbai specific learning initiatives and driving learning agendaL&amp;D Operations Management•Oversee day-to-day L&amp;D operations, including training calendar management, facilitator engagement, and budget utilization.•Ensure seamless delivery of training programs across locations and service lines.•Monitor and manage the quality of training delivery and vendor performance.Training Lifecycle Management•Conduct training needs analysis (TNA) to identify skill gaps and recommend appropriate learning interventions.•Design, deliver, and evaluate professional development programs and liaison with the business on technical programs.•Innovate on digital learning platforms, driving more rigor and adoption on the platforms . Explore and evaluate ways of integration of AI in learning solutions•Assess training effectiveness and continuously improve learning solutions based on feedback and business impact.Project &amp; Change Management•Lead and execute learning-related projects and initiatives aligned with organizational priorities.•Adapt to shifting priorities and contribute to change management efforts within the organization.People Leadership•Set goals, provide coaching, and conduct performance appraisals for team members.•Drive senior leadership development initiatives across centers. Mandatory  technical &amp; functional skills•Strong communication skills and ability to interact with global stakeholders and leadership teams .•Outstanding project management skills to execute multiple projects simultaneously and deliver resultsPreferred technical &amp; functional skills•Ability to effectively plan, organize, and manage L&amp;D projects which includes project scoping, resource allocation, timeline management, and stakeholder communication.•Possess outstanding interpersonal, relationship management and customer service skillsKey behavioral attributes/requirements•Demonstrate expert working knowledge of L&amp;D concepts, theories, and processes•Have working knowledge of MS Excel and MS PowerPoint•Possess exceptional and demonstrable presentation and facilitation skills and have experience handling audiences from multiple functions and from entry level to middle and senior management•Possess outstanding interpersonal, customer service and relationship building skillsOther information• Interview process: 3-4 rounds of interview• Does the job role involve travelling: Minimal (2-3 times in a year) • Does the busy season apply to this role?: No This role is for you if you have the belowEducational qualifications•Graduate /Postgraduate /MBA is preferred - Any SpecializationWork experience·Minimum 12 years of professional experience of which at least 7 in the L&amp;D function of a large corporation·Experience in managing end to end learning process from design conception to deployment·Stand-up facilitation experience of at least 5 years·Strong experience in building stakeholder relationship and managing projects·Have excellent written and spoken English skills<h4>Experience Level</h4>Mid Level

Kpmg India Services Llp

Deputy Manager - Process Training - GGN - REF81004W_2025186369 - Airline - GDS-Excellent Communication<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Supporting the ManagerTeam Leadership and ManagementResource Allocation and Budget ManagementCommunication and CoordinationProblem-Solving and Decision-MakingStrategy ImplementationQuality Control and Process ImprovementTravel Industry experience (GDS knowledge is must)Managing end to end NHT and OJT for the processExcellent in communicationEye for detailPrepare and send basic Training reports<h4>Qualifications</h4>Graduate <h4>Experience Level</h4>Mid Level

WNS Global Services Pvt Ltd

Deputy Manager

Learning Experience LeaderAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.As per JDHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

Taskus India Private Limited

Associate Trainer

Sr. Manager, Training & QualityJob Title:Sr. Manager, Training &amp; QualityJob DescriptionConcentrix Corporation (NASDAQ: CNXC) is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligencefueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building, and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more. Position: Sr. Manager, Training &amp; Quality The Role We are looking for a seasoned professional who would oversee training and quality as a function for a client in financial services. The identified resource is expected to lead standardization, adoption of best practices from the industry and implement the new concepts of training &amp; quality, which help meet our overall business objectivesEssential Job Elements:<ul><li>Lead TQ support for a new strategic offering, training and quality as a Service for our clients.</li><li>Provide Training and quality support, development of metrics and dashboards in line with customer requirements.</li><li>Ability to lead a team, coordinate with other locations and drive standardized practices.</li><li>Should meet and exceed client metrics: external &amp; internal quality metrics should be consistently green.</li><li>Strengthen quality &amp; training management processes/framework to improve delivery &amp; performance.</li><li>Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation.</li><li>Drive continuous improvement program across processes.</li><li>Analysis of utilization, efficiency and available data for the process.</li><li>Undertake detailed process improvement studies and up skills the team members</li><li>Ability to get out of the box ideas and Process Improvement Initiatives in the process</li><li>Translate key business drivers to performance requirements and accordingly identify/design learning interventions that provide greater flexibility of learning options.</li><li>Should drive Process Control &amp; Compliance in addition to managing Audit requirements.</li><li>Innovate new ways of learning and help drive adoption of Tech infused learning solutions.</li><li>Lead Governance &amp; performance reviews for areas driven by T&amp;Q team.</li><li>Mentor Green Belt/Yellow Belt projects</li></ul>Profile and Experience: <ul><li>11+ years of industry experience in Quality &amp; Training domains in contact center customer service domain in banking processs, especially in fincrime, fraud, and disputes.</li><li>Exposure to different improvement frameworks like six sigma, lean. Six Sigma Black Belt certification is preferred knowing the Global scale and impact of the role.</li><li>Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements.</li><li>Strong client-facing skills with excellent communication, negotiation and conflict management skills.</li><li>Strong Process Knowledge and Compliance to Multiple Audit procedures.</li><li>Thorough knowledge of MS office tools like Power point &amp; excel are critical for the job</li><li>Experience in implementing innovative solutions and driving technologies, automation.</li><li>Analytical acumen and the ability to streamline complex processes. </li></ul>Location:IND Gurugram - 2nd Flr RMZ Infinity Plot No. 15Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" rel="noopener noreferrer" target="_blank">Job Applicant Privacy Notice for California Residents</a><h4>Experience Level</h4>Senior Level

Concentrix

Quality Manager

Lead- Capability Learning SolutionsJob Description SummaryAbout the role: We are seeking a strategic and experienced learning consultant to join our organization as Lead, Capability Learning Solutions. Through their deep knowledge and understanding of the drug development business, the Lead will partner with Development leaders and key stakeholders to define the learning strategy and implement effective learning programs required to deliver against the business strategy. This role will perform learning needs analysis, build learning strategies, and lead the design and development of learning programs that drive capability and skill development in Development. In addition to strong drug development acumen, adult learning expertise, consultative skills and strategic mindset is required for this role. This individual must demonstrate learning agility, the ability to quickly and effectively learn about the challenges and priorities in their correlating line function/DU, learning from experiences and apply that to their consulting engagement methodology. Job DescriptionKey Requirements:<ul><li>Apply consultative skills to assess skill gaps and prioritize learning needs that are aligned with business goals and objectives.  </li><li>Initiate and facilitate discussions with business leaders, stakeholders, and subject matter experts to drive clear learning outcomes, goals, timelines, and target populations; all tied to the strategic needs of the business.    </li><li>Synthesize information from various sources or contexts to “connect-the-dots" which will align strategies, groups and/or individuals across the organization.  </li><li>Lead the learning project team, applying project management principles, processes, and tools to ensure on time and on budget delivery of training projects.  </li><li>Track, assess, and communicate project status with team members and stakeholders routinely​. </li><li>Develop and execute effective communication plans and campaigns aligned with project and audience needs across multiple channels. </li><li>Design and deliver presentations aligned to audience, including senior leaders. </li><li>Design and implement business impact measures across learning solutions to assess effectiveness. Continuously monitor and analyze learning outcomes and apply insights to improve impact of learning programs.   </li><li>Directly responsible for driving stakeholder satisfaction by delivering the best customer experience, quality of learning solutions, and positive impact to the business. </li><li>Manage vendor relationships and external partnerships to ensure quality and cost-effective delivery of learning solutions.  </li><li>Stay updated on industry trends and best practices to ensure the continuous improvement of learning deliverables.</li></ul>  Essential Requirements:<ul><li>10+ years’ experience preferably within pharmaceutical industry / consultancy.</li><li>Demonstrated experience in consulting with business leaders and designing and implementing impactful learning strategies.  </li><li>Strong business acumen and ability to translate business priorities and challenges into learning solutions. </li><li>The ability to be curious, flexible and have a growth mindset.  </li><li>Excellent communication, presentation, and facilitation skills, with the ability to influence and engage stakeholders at all levels. </li></ul>Desirable Requirements:<ul><li>Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines. </li><li>Ability to work independently and collaboratively with cross-functional teams. </li><li>Attention to detail and commitment to quality. </li><li>Deep knowledge of adult learning theory and practice. </li><li>Commitment to flexible working hours as global team members in different time zones.</li></ul> Skills DesiredClient Counseling, Learning Design, Prompt Engineering<h4>Experience Level</h4>Senior Level

Novartis India

Sales Operations / Enablement Executive

Associate II, Scientific EducationConduct on-site assessment and selection of target trainees and hospitals, ensuring optimal quantity and quality of trainees and meeting Phaco conversion rates for the Phaco Development Program • Conduct onsite (Operating Room) and wetlab instruction and consultation for trainees converting from Extracapsular Cataract Extraction (ECCE) and Small Incision Cataract Surgery (SICS) to Phacoemulsification (Phaco) • Collaborate with outside-Alcon consultants to ensure effective trainee Phaco conversion rates and high-quality surgical results • Demonstrate product and procedural expertise to teach, model, and coach trainees and field personnel • Support Alcon Phaco Development training events, professional congresses, symposiums, and special Alcon events • Document target assessment, pre-course preparation, surgical observation, and post-course Phaco cases • Comply with all Alcon administrative and reporting procedures • Provide analytics support to Alcon internal customers and facilitate data-enabled decision-making • Support Global Business Services Global Commercial Operations (GBS GCO) business by participating in various initiatives • Work in a design team responsible for creating promotional marketing materials • Ensure quality assurance and accuracy of deliverables and deliver projects on time within stipulated deadlines • Support the creation and maintenance of standard operating procedures and develop and maintain knowledge repositories capturing qualitative and quantitative reports • Participate in knowledge-sharing sessions All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations​.ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.<a href="https://wd5.myworkday.com/alcon/d/inst/1422$3/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Employees</a><a href="https://wd5.myworkday.com/alcon/d/inst/1422$130/rel-task/3001$14.htmld" rel="noopener noreferrer" target="_blank">Find Jobs for Contingent Worker</a>  Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.

Alcon Laboratories India Pvt Ltd

Science Instructor

Communication CoachAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world – that’s what it takes to get there. If that's something you want to be a part of, apply today! The Communication Coach is responsible for helping Teammates develop language and communication skills. The main tasks of the role are the following: design, develop, implement, track and measure effectiveness of the learning intervention provided. The Communication Coach is also expected to take part in a near hire onboarding program. The Communication Coach is expected to be a great communicator with the ability to effectively describe complex ideas and processes to different audiences. An effective Communications Coach is highly organized, proficient in time management, and is comfortable speaking and interacting in front of an audience. Responsibilities: • Conduct a study to identify language and communications training needs • Create a plan to prioritize intervention for each type of communication learning need • Collaborate with the training manager in creating the Language and Communication training calendar for the year to equip and fill in competency gaps • Design, develop, implement, measure effectiveness, and track strategic and tactical Leadership and Communications Skills Trainings • Schedule and facilitate appropriate coaching sessions • Oversee and facilitate workshops and individual coaching sessions when appropriate • Prepare training aides such as module summaries, videos, and presentations • Train and guide new employees • Develop monitoring systems to ensure that progress of all employees in the program is being tracked • Align with the established training strategy and determine the appropriate methodology to be used • Partner with external vendors who can help in supplementing internal training courses Qualifications: • At least 2 years of Language and Communications Coaching/Training experience in either the BPO, Contact Centre, KPO, or Digital Marketing industries • Solid knowledge and experience in Language specific measures and interventions • Excellent facilitation skills • Strong English speaking and writing • Knowledge and experience on Effectiveness Measures for both language and communications • Project Management Skills • Stakeholder Management Skills • Excellent Coaching Skills• Partnership and relationship building skillsHow We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL <a href="https://www.taskus.com/careers/" rel="noopener noreferrer" target="_blank">https://www.taskus.com/careers/</a>.<h4>Experience Level</h4>Senior Level

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