Aternity Support Executive

Tata Consultancy Services (Tcs)

Chennai

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Aternity Support Executive

1.       Good knowledge on any of two technology-  Linux, SQL, Selenium, Java, and python

2.       Proficient in HTML and browser concepts, able to create Aternity signatures/BSM scripts and grasp underlying concept.

3.       Ability to analyze workstation and browser app performance is advantageous. Utilize Aternity and Big Panda to enhance understanding of performance issues.

4.      Strong technical understanding. Ability to troubleshoot complex issues and assist team members effectively.

5.      Operating in shifts in support engagement.  

6.      Must have good problem solving capabilities and good communication skill.

Willingness to upskill in related technology as per project need.

Follow ITIL Best Practices and work on various ITIL processes such as Incident Management, Change Management and Service Now Requests etc.

  • Strong work ethics 
  • Disciplined
  • Team worker
  • Tech savvy or enthusiast, and ready to learn
  • Energetic 
  • Respectful
  • Multitasker with good time management skills 
  • Have sense of urgency
  • Excellent communication skills 
  • Moderate to expert leadership skills

Technically lead and groom team members who are geographically distributed

Implement Intelligent automation tools, dashboards to reduce manual effort

Understand the overall technical architecture and implement improvements

Must be willing to work in shifts (no night shift) and weekends (compensatory off will be provided)

Job role

Work location

Chennai

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

Tata Consultancy Services (Tcs)

Job posted by Tata Consultancy Services (Tcs)

This job has expired