Receptionist / Front Office Executive

We are hiring a professional Front Desk Executive / Receptionist for Nivaasa Living, who will be the first point of contact for our guests and play a key role in delivering a smooth and pleasant stay experience. The candidate will be responsible for welcoming guests, handling check-ins and check-outs, managing room bookings through walk-ins, phone calls, and online platforms, and responding to customer enquiries via calls and WhatsApp. The role also includes maintaining guest records and ID verification, coordinating with housekeeping to ensure rooms are ready, handling guest complaints politely and resolving them efficiently, and managing billing, payments, and invoices. The ideal candidate should have good communication skills in Tamil and basic English, a presentable and positive attitude, and basic knowledge of using mobile apps or computers for bookings and records. Prior experience in hotel reception is preferred, but freshers with the right attitude can also apply. The job may involve rotational shifts including morning, evening, or night, with one weekly off. The salary ranges from ₹10,000 to ₹15,000 depending on experience, along with possible incentives and growth opportunities within the organization.