Telecaller

Job Title: Tele-caller 

Company: Nanak Group

Location: Nagpur

Department: Sales & Marketing

Experience: 0–3 Years (Real Estate preferred)

Employment Type: Full-Time

Job Description

Nanak Group, a growing real estate development firm, is looking for a confident and result-driven Telecaller to support our real estate sales team by generating quality leads, handling customer inquiries, and coordinating site visits for our plotting and residential projects.

The candidate will be responsible for communicating with potential customers, maintaining CRM data, and ensuring regular follow-ups to convert leads into site visits and bookings.

 Key Responsibilities

1. Lead Generation & Calling

Make outbound calls to prospective customers from provided data

Generate and qualify leads for plotting and real estate projects

Explain project details, pricing, and location advantages

Maintain daily call targets

Customer Handling

Handle inbound inquiries from ads, social media, and campaigns

Understand customer requirements and budget

Provide accurate project information

Build strong customer interest for site visits

Follow-Up & Conversion Support

Maintain regular follow-ups with interested customers

Schedule and coordinate site visits with sales team

Ensure customer visit confirmation

Support sales team in closing deals

CRM & Data Management

Update CRM with lead details and call status

Maintain daily call and follow-up reports

Track hot, warm, and cold leads

Ensure proper data entry and lead tracking

2. Required Skills

Good communication skills (Hindi + basic English)

Confident and convincing speaking ability

Sales-oriented mindset

Basic computer knowledge (Excel/CRM)

Ability to handle customer objections

3. Preferred Qualifications

Experience in real estate Tele-calling preferred

Experience in sales/customer service

Graduate or undergraduate

4. Salary & Benefits

Fixed salary + performance incentives

Growth opportunity in sales department

Professional work environment

5. Career Growth Path

Tele caller → Senior Tele caller → Sales Executive → Sales Manager

Why Join Nanak Group

Fast-growing real estate organization with long-term career potential