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IN_DCIN_Field Service_Deputy Manager / Assistant Manager / Executive _Ahmedabad<div itemprop="description"><section class="job-section" id="st-companyDescription"><div><h4 class="title">Company Description</h4></div><div class="wysiwyg">Company DescriptionThe Bosch Group is a leading global supplier of technology and services, in the areas of Automotive Technology, Industrial Technology, Consumer Goods, Energy and Building Technology. In India, the Group operates through nine companies with a combined strength of over 30,000 associates which includes around 14,000 research and development associates. Bosch Rexroth AG is one of the world's leading specialists in the field of drive and control technologies. Under the brand name of Rexroth the company supplies customers with tailored solutions for driving, controlling and moving - for industrial applications and factory automation, mobile applications and using renewable energies. Bosch Rexroth India Pvt. Ltd. is 100% subsidiary of Bosch Rexroth AG, having Sales Turnover of around INR 2000 Crores in 2024 &amp; Head office &amp; Plant at Sanand, Ahmedabad. We invite promising and dynamic professionals for a long-term and rewarding career with Bosch.“The Bosch Group is a globally recognized provider of technology and services, excelling in Automotive Technology, Industrial Technology, Consumer Goods, Energy, and Building Technology. With a strong presence in India, the Group operates through nine companies and boasts an impressive workforce of over 400,000 associates, including approximately 20,000 dedicated to research and development. Among its subsidiaries, Bosch Rexroth AG stands out as a leading expert in drive and control technologies. Changing scenes on the theatre, production lines that automatically adapt to new products in the factory of the future, always sufficient power for moving slice gates that weigh several metric tons, and mobile machines conquering narrow forest trails or the largest construction sites in the world: Creating movement is our driving force.As a global partner, Bosch Rexroth stands by mechanical and plant engineering challenges worldwide, armed with cutting-edge technology and unparalleled industry expertise. With a dedicated workforce of over 32,300 employees, we strive to deliver safe, efficient, intelligent, and powerful solutions. Our team excels in enabling cost-effective production of small batch sizes and optimizing energy consumption while boosting productivity. Equipped with a diverse cross-technology portfolio, digital services, and comprehensive support, we are committed to being your ultimate partner for machines and plants. With us, movement is synonymous with success. WE MOVE. YOU WIN.As a subsidiary of Bosch Rexroth AG, Bosch Rexroth India is not just a leading provider of drive and control technologies; it is also a fantastic place to build a rewarding career. With its strong commitment to employee development and well-being, Bosch Rexroth India creates an environment that fosters growth, innovation, and collaboration with proven track record of  turnover of 1300cr+. The company values its talented workforce and provides ample opportunities for learning and advancement, with a focus on promoting a healthy work-life balance. As part of the Bosch Group, Bosch Rexroth India benefits from the global organization's resources and expertise, allowing employees to be a part of groundbreaking projects and cutting-edge technologies. Furthermore, the company's inclusive and diverse culture encourages creativity and teamwork, making it a great place for professionals seeking a dynamic and fulfilling work experience. At Bosch Rexroth India, employees are not only part of a renowned organization but also empowered to make a real impact in driving the future of technology and engineering. WE MOVE. YOU WIN.”</div></section><section class="job-section" id="st-jobDescription"><div><h4 class="title">Job Description</h4></div><div class="wysiwyg" itemprop="responsibilities">1 Job Title / Designation: Executive / Engineer/AM/DM 2 Location: Sanand, Ahmedabad3 No. of years of Experience required: 5-10 Yrs4. Major Job Responsibilities:<ol><li>Hydraulic system commissioning, trouble shooting, in India / outside India</li><li>Customer complaint handling</li><li>Increasing field service network (Direct / Indirect)</li><li>Field service management</li><li>KPI tracking and timely completion.</li><li>Responsible for Quality, safety and 5S related improvements in field service activities.</li><li>Internal &amp; external audit handling for field service operation.</li></ol></div></section><section class="job-section" id="st-qualifications"><div><h4 class="title">Qualifications</h4></div><div class="wysiwyg" itemprop="qualifications">Essential Educational Qualification: B.E. / B. tech (Mechanical, Mechatronics)Preferred Educational Qualification: B. Tech (Mechatronics)No. of years of Experience required: 5-10 Yrs</div></section><section class="job-section" id="st-additionalInformation"><div><h4 class="title">Additional Information</h4></div><div class="wysiwyg" itemprop="incentives">Knowledge / Specialization / Experience / Expertise required in the areas like:Strong technical know-how of hydraulic system commissioning, trouble shooting, customer complaint handling. Know-how of M.S Office and other soft skills. Good communication skills.Type of Industry Preferred:Hydraulic, metallurgy,</div></section></div>

Robert Bosch Engineering and Business Solutions Pvt Ltd

Field Operations Executive - RajarhatAbout Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, RentokilPCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number onepest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCIaims to set new standards for customer service having operations across 300 locations in India.For more details: <a href="https://www.rentokil-pestcontrolindia.com" rel="nofollow noreferrer noopener" target="_blank">https://www.rentokil-pestcontrolindia.com</a>Job Responsibilities:A. Core Operations● Ensure availability of qualified (trained &amp; certified) Technicians at all time as per TechnicalTraining Guidelines.● Coach and train assigned technicians in order to improve the service quality and customerretention of the assigned service area, as per Technical Training Guidelines &amp; service SOPs.● Ensure availability of recommended preparation, materials, and service tools in workingcondition to Technicians as per service SOPs.● Conduct daily 10 min stand up meeting, and explain safety and special instruction toassigned technicians to execute the job as per instructions received from SalesTeam/Service Docket.● Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues andproviding refresher training to technicians on the updates as &amp; when required.● Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractualrequirements and as per myRentokil (for myR customer)● Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINKNOTE by self and the assigned technicians.● Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA,Customer complaints, Pest Audits, etc.- Resi &amp; SA (including QSRs)● Ensure APL (Approved Preparations List) listed preparations, products and materials areused in line with service SOPs● Ensure material stores are maintained appropriately as per good storage practice anddisposal of empty containers, used TG/Control board, pesticides wrappers and damagedmaterials are disposed in line with SOP● Ensure proper schedule of maintenance &amp; repairs of equipment is established &amp; isfollowed periodically● In case any of the Operations colleagues are on leave or position is vacant, should ensureentries are made in iCABS to achieve operations KPI of Branch.● Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in acompetent manner and effectively follow the route plan and timings defined by ServicePlanner.● Approval of conveyance amount for assigned technicians● Promote highest grooming standards (uniform, Safety shoes, PPEs)B. Advance Operations● Conduct PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts● Plan &amp; execute 01 TPAs (Technicians Performance Assessment) per assigned technician with1 development programs per year.● Identify &amp; resolve Service delivery issues in coordination with the Branch Manager● Ensure customer complaints are resolved as per complaint management SOP and updatethe Root Cause in iCABS to ensure proper ticket closure in time.● Analyse customer complaints- CO- service wise and improve skills of identified Techniciansto reduce CO &amp; ensure closure by monitoring open tickets on weekly basis● Compliance and closure of audits non-conformities w.r.t. service operations (Internal /External)● Track and optimize material consumption as per SRF, Cost sheet and SOW and reportdeviations to line manager● Ensure adequate stocks of materials as pending &amp; new jobs in line with APL and SOPs areavailable in branch, and near expiry materials are used first.● Track and monitor materials consumption to ensure branch material consumption withinthe target.● Maintaining Optimum Stock Level and Ensuring Indents are raised after checkingrequirement and stock.● Monitor and drive service productivity and efficiency.● Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCABusing rAuditor● Ensure Service leads are submitted by all technicians as per the target● Monitor &amp; report to Line Manager on input costs at all major sites as per gross marginagreed &amp; discuss action plans to bring it within limits.● Actively drive Service &amp; Product Leads for assigned technician group within service area byon the job coaching to create density of customers.● Encourage technicians to plan their leaves in advance to curb absenteeism● Help Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of the LineManager on day to day basis● Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered areamismatch, etc.● Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates.Key Result Areas:● 100% completion of PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts● Material consumption target to be met 100% as per Branch AoP target● TPA and Development plan completion as per target- 100%● Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse andre-train Technicians with more than 3 complaints per month.● 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days;L-2 within 9-months of Joining)● Self learning and development- Above 90% score in online assessment.RequirementsCompetencies (Skills essential to the role):● Good interpersonal skills● Good Analytical &amp; Problem-solving skills● Ability to communicate effectively● Should be proactive in planning &amp; organizing● Technical knowledge of Pests, Service Processes, Chemicals &amp; EquipmentsEducational Qualification / Other Requirement:● Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations ofpest management or service industry is desirable.● Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or itsequivalent)BenefitsWhat can you expect from RPCI?➔ Our values lie at the core of our mission and vision. We believe that it’s our people whomake our company what it is. We believe in:● Safety● Integrity● Innovation● Learning &amp; Development● Open &amp; Transparent● Performance OrientationDEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplacewelcoming to people of all backgrounds..<h4>Experience Level</h4>Executive Level

Rentokil Initial Hygiene India Private Limited

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