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Field Operations Executive - RajarhatAbout Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, RentokilPCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number onepest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCIaims to set new standards for customer service having operations across 300 locations in India.For more details: <a href="https://www.rentokil-pestcontrolindia.com" rel="nofollow noreferrer noopener" target="_blank">https://www.rentokil-pestcontrolindia.com</a>Job Responsibilities:A. Core Operations● Ensure availability of qualified (trained &amp; certified) Technicians at all time as per TechnicalTraining Guidelines.● Coach and train assigned technicians in order to improve the service quality and customerretention of the assigned service area, as per Technical Training Guidelines &amp; service SOPs.● Ensure availability of recommended preparation, materials, and service tools in workingcondition to Technicians as per service SOPs.● Conduct daily 10 min stand up meeting, and explain safety and special instruction toassigned technicians to execute the job as per instructions received from SalesTeam/Service Docket.● Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues andproviding refresher training to technicians on the updates as &amp; when required.● Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractualrequirements and as per myRentokil (for myR customer)● Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINKNOTE by self and the assigned technicians.● Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA,Customer complaints, Pest Audits, etc.- Resi &amp; SA (including QSRs)● Ensure APL (Approved Preparations List) listed preparations, products and materials areused in line with service SOPs● Ensure material stores are maintained appropriately as per good storage practice anddisposal of empty containers, used TG/Control board, pesticides wrappers and damagedmaterials are disposed in line with SOP● Ensure proper schedule of maintenance &amp; repairs of equipment is established &amp; isfollowed periodically● In case any of the Operations colleagues are on leave or position is vacant, should ensureentries are made in iCABS to achieve operations KPI of Branch.● Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in acompetent manner and effectively follow the route plan and timings defined by ServicePlanner.● Approval of conveyance amount for assigned technicians● Promote highest grooming standards (uniform, Safety shoes, PPEs)B. Advance Operations● Conduct PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts● Plan &amp; execute 01 TPAs (Technicians Performance Assessment) per assigned technician with1 development programs per year.● Identify &amp; resolve Service delivery issues in coordination with the Branch Manager● Ensure customer complaints are resolved as per complaint management SOP and updatethe Root Cause in iCABS to ensure proper ticket closure in time.● Analyse customer complaints- CO- service wise and improve skills of identified Techniciansto reduce CO &amp; ensure closure by monitoring open tickets on weekly basis● Compliance and closure of audits non-conformities w.r.t. service operations (Internal /External)● Track and optimize material consumption as per SRF, Cost sheet and SOW and reportdeviations to line manager● Ensure adequate stocks of materials as pending &amp; new jobs in line with APL and SOPs areavailable in branch, and near expiry materials are used first.● Track and monitor materials consumption to ensure branch material consumption withinthe target.● Maintaining Optimum Stock Level and Ensuring Indents are raised after checkingrequirement and stock.● Monitor and drive service productivity and efficiency.● Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCABusing rAuditor● Ensure Service leads are submitted by all technicians as per the target● Monitor &amp; report to Line Manager on input costs at all major sites as per gross marginagreed &amp; discuss action plans to bring it within limits.● Actively drive Service &amp; Product Leads for assigned technician group within service area byon the job coaching to create density of customers.● Encourage technicians to plan their leaves in advance to curb absenteeism● Help Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of the LineManager on day to day basis● Report any deviation that could impact service quality or productivity of technicians likeovercommitments, recommendation regarding night service, additional visits, covered areamismatch, etc.● Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates.Key Result Areas:● 100% completion of PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts● Material consumption target to be met 100% as per Branch AoP target● TPA and Development plan completion as per target- 100%● Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse andre-train Technicians with more than 3 complaints per month.● 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days;L-2 within 9-months of Joining)● Self learning and development- Above 90% score in online assessment.RequirementsCompetencies (Skills essential to the role):● Good interpersonal skills● Good Analytical &amp; Problem-solving skills● Ability to communicate effectively● Should be proactive in planning &amp; organizing● Technical knowledge of Pests, Service Processes, Chemicals &amp; EquipmentsEducational Qualification / Other Requirement:● Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations ofpest management or service industry is desirable.● Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or itsequivalent)BenefitsWhat can you expect from RPCI?➔ Our values lie at the core of our mission and vision. We believe that it’s our people whomake our company what it is. We believe in:● Safety● Integrity● Innovation● Learning &amp; Development● Open &amp; Transparent● Performance OrientationDEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplacewelcoming to people of all backgrounds..<h4>Experience Level</h4>Executive Level

Rentokil Initial Hygiene India Private Limited

FieldExecutive ServiceDate Posted:2025-09-03Country: IndiaLocation: Godrej Genesis, Smart Works, 7th Floor, Plot No. XI, Block EP &amp; GP, Sector V, Salt Lake City, Bidhannagar,KOLKATA-700091, IndiaJob Title Field Executive- Service Role OverviewWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Kolkata, WB. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will:<ul><li>Carry out 100% of the elevator maintenance and service visits of the units within your territory</li><li>Work within your defined geographical area / territory, managing the portfolio of elevators within it</li><li>Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix</li><li>Carry out minor repairs to achieve continual operation</li><li>Liaise directly with the customer while on site to build a good working relationship</li></ul> 1) Regular maintenance of Equipment.2) Prompt action on the callbacks./ Troubleshooting.3) Comply with FPA and EH&amp;S standards.4) Reducing the number of call back in the given area.5) Monitor equipment and repair schedule6) Build customer rapport.7) Look for potential T- order if any.8) Would be responsible for handling 100 – 120 units. Education: Diploma in Electrical/ Mechanical Work Experience: 2-4 Years of experience in Elevator Industry We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what’s next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Otis Elevator Company India Ltd

Field Executive - ServiceDate Posted:2025-08-30Country: IndiaLocation: 1009-1010, 10th Floor, Signature Tower, Tonk Road, Jaipur- 302015Job Title Field Executive - Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Jaipur . Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license (include if required in your country) You have at least XY months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What’s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Customize here for work schedule / shift / weekly hours We offer you remuneration in accordance with local financial standards / wage agreement Customize here including vacation, bonuses and XY vacation days. We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car (customize here) The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what’s next!.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Executive ServiceDate Posted:2025-06-26Country: IndiaLocation: Office 201 to 207, 2nd floor A Wing, City Point, Boat Club Rd, , Pune, Maharashtra 411001 The candidate should be essentially from elevator background having experience in ServiceJob Responsibilities • Attending the Call backs, Routine Maintenance /Code Maintenance• Ensure 100 % Service visits - RM &amp; HK• Repair activity as and when required.• ACR- Audit Copy Return &amp; PCR - Pink copy return once work completed.• Monitor Elevators as per WWJSSS compliance• Generate T lead.• Responsible for PUI completion.Education &amp; Experience required • Diploma/BE in Engineering• 3-6 years in handling service in Elevator industry• Excellent Communication &amp; Interpersonal skills• Assertive, Proactive, Result orientated and Self-starterDesirable • Experience in Elevator industry.Apply today to join us and build what’s next!.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Operations Executive - KarnalAbout Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: <a href="https://www.rentokil-pestcontrolindia.com/" rel="nofollow noreferrer noopener" target="_blank">https://www.rentokil-pestcontrolindia.com</a>Our family of businesses:Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia &amp; Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing &amp; Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.GENERAL DUTIES &amp; RESPONSIBILITIESOE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areasEnsure quality of service delivery by effective supervision on technicians - on the job as per company SOPsEnsure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job).Plan &amp; execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach &amp; train assigned technicians in order to improve the service qualityConvey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues)Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor.Complete &amp; close customer audit non-conformities (external / internal). Follow up &amp; implement CAPA at customer siteOn Site Documentation: Implementation of SOP, Compliance and closure of audits non-conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time.Handle assigned customer complaints in his / her service areas, within 24 hours &amp; resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closureIdentify &amp; resolve Service delivery issues in coordination with the Branch ManagerConduct daily 10 min stand up meeting &amp; monthly operations meetingBe conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis &amp; take action.Digital Initiative: Be conversant with all in house systems.Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technicianApproval of conveyance amount for assigned techniciansMonitor &amp; report to ABM/BM on input costs at all major sites as per gross margin agreed &amp; discuss action plans to bring it within limitsActively drive Service &amp; Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers.Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs.Minimum 18 customer visits per week for Resi &amp; SA (Residential &amp; Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively.Inventory: Help ABM/BM to manage Inventory – coordinate with other Ops colleaguesto manage Stock Levels of branches &amp; forecasting, Indenting &amp; receipt of material for branch (as an assigned function within branch by BM).Ensure APL (Approved Preparations List) is followed by all assigned technicians &amp; all chemical containers have original labelsEnsure proper schedule of maintenance &amp; repairs of equipment is established &amp; followed (via JOC).Promote highest grooming standards (uniform, Safety shoes, PPEs)Encourage technicians to plan their leaves in advance to curb absenteeismHelp Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of ABM/BM on day today basisReport any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etcRequirementsDo you have what it takes? If you want to be considered for this role you will need:<li>Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.</li><li>Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or its equivalent)</li><li>Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc</li>BenefitsAre you interested? Here's what you can expect when you join usAttractive Base SalaryGroup Mediclaim Insurance Policy Travel ReimbursementEqual OpportunitiesRentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential..<h4>Experience Level</h4>Executive Level

Field Operations Executive - MysoreRentokil Initial:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on <a href="http://careers.rentokil-initial.com/" rel="nofollow noreferrer noopener">careers.rentokil-initial.com</a>Our family of businesses:Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia &amp; Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing &amp; Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.GENERAL DUTIES &amp; RESPONSIBILITIES<li>OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas</li><li>Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs</li><li>Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job).</li><li>Plan &amp; execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach &amp; train assigned technicians in order to improve the service quality</li><li>Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues)</li><li>Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor.</li><li>Complete &amp; close customer audit non-conformities (external / internal). Follow up &amp; implement CAPA at customer site</li><li>On Site Documentation: Implementation of SOP, Compliance and closure of audits non-</li>conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time.<li>Handle assigned customer complaints in his / her service areas, within 24 hours &amp; resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure</li><li>Identify &amp; resolve Service delivery issues in coordination with the Branch Manager</li><li>Conduct daily 10 min stand up meeting &amp; monthly operations meeting</li><li>Be conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis &amp; take action.</li><li>Digital Initiative: Be conversant with all in house systems.</li><li>Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technician</li><li>Approval of conveyance amount for assigned technicians</li><li>Monitor &amp; report to ABM/BM on input costs at all major sites as per gross margin agreed &amp; discuss action plans to bring it within limits</li><li>Actively drive Service &amp; Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers.</li><li>Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs.</li><li>Minimum 18 customer visits per week for Resi &amp; SA (Residential &amp; Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively.</li><li>Inventory: Help ABM/BM to manage Inventory – coordinate with other Ops colleagues</li>to manage Stock Levels of branches &amp; forecasting, Indenting &amp; receipt of material for branch (as an assigned function within branch by BM).<li>Ensure APL (Approved Preparations List) is followed by all assigned technicians &amp; all chemical containers have original labels</li><li>Ensure proper schedule of maintenance &amp; repairs of equipment is established &amp; followed (via JOC).</li><li>Promote highest grooming standards (uniform, Safety shoes, PPEs)</li><li>Encourage technicians to plan their leaves in advance to curb absenteeism</li><li>Help Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of ABM/BM on day today basis</li><li>Report any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etc</li>RequirementsDo you have what it takes? If you want to be considered for this role you will need:<li>Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.</li><li>Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or its equivalent)</li><li>Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc</li>BenefitsAre you interested? Here's what you can expect when you join usAttractive Base SalaryGroup Mediclaim Insurance Policy Travel ReimbursementEqual OpportunitiesRentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential..<h4>Experience Level</h4>Executive Level

Field Operations Executive - Chennai Branch (Parrys Corner)About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: <a href="https://www.rentokil-pestcontrolindia.com/" rel="nofollow noreferrer noopener">https://www.rentokil-pestcontrolindia.com</a>RequirementsAbout the Role:<ul><li>OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for the execution of services. Responsible for Resi, SA, and SMEs.	</li></ul>Job Responsibilities: A. Core Operations<ul> <li>Ensure the availability of qualified (trained &amp; certified) Technicians at all times as per Technical Training Guidelines.</li> <li>Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines &amp; service SOPs.</li> <li>Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs.</li> <li>Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket.</li> <li>Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as &amp; when required.</li> <li>Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer)</li> <li>Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians.</li> <li>Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi &amp; SA (including QSRs)</li> <li>Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs</li> <li>Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP</li> <li>Ensure proper schedule of maintenance &amp; repairs of equipment is established &amp; is followed periodically </li> <li>In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch.   </li> <li>Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner.</li> <li>Approval of conveyance amount for assigned technicians</li> <li>Promote the highest grooming standards (uniform, Safety shoes, PPEs)</li> </ul> B. Advance Operations<ul> <li>Conduct PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts</li> <li>Plan &amp; execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year.</li> <li>Identify &amp; resolve Service delivery issues in coordination with the Branch Manager</li> <li>Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time.</li> <li>Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO &amp; ensure closure by monitoring open tickets on a weekly basis</li> <li>Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External)</li> <li>Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager</li> <li>Ensure adequate stocks of materials as pending &amp; new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first.</li> <li>Track and monitor materials consumption to ensure branch material consumption within the target.</li> <li>Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock.</li> <li>Monitor and drive service productivity and efficiency. </li> <li>Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor	</li> <li>Ensure Service leads are submitted by all technicians as per the target</li> <li>Monitor &amp; report to Line Manager on input costs at all major sites as per gross margin agreed &amp; discuss action plans to bring it within limits.</li> <li>Actively drive Service &amp; Product Leads for assigned technician group within service area by on the job coaching to create density of customers.</li> <li>Encourage technicians to plan their leaves in advance to curb absenteeism</li> <li>Help Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of the Line Manager on day to day basis</li> <li>Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc.</li> <li>Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates.</li> </ul>Key Result Areas:<ul> <li>100% completion of PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts</li> <li>Material consumption target to be met 100% as per Branch AoP target</li> <li>TPA and Development plan completion as per target- 100%</li> </ul><ul> <li>Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month.</li> <li>100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining)</li> <li>Self learning and development- Above 90% score in online assessment.</li> </ul>Competencies (Skills essential to the role):<ul> <li>Good interpersonal skills	</li> <li>Good Analytical &amp; Problem-solving skills	</li> <li>Ability to communicate effectively	</li> <li>Should be proactive in planning &amp; organizing	</li> <li>Technical knowledge of Pests, Service Processes, Chemicals &amp; Equipments	</li> </ul> Educational Qualification / Other Requirement:<ul> <li>Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.	</li> <li>Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or its equivalent)	</li> <li>Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc	</li> </ul>Role Type / Key working relationships:<ul> <li>Individual Contributor	</li> <li>External team- Customers and Customer representative	</li> <li>Internal team- ABM/BM, Operations &amp; Sales Colleagues, Planners	</li> </ul>BenefitsWhat can you expect from RPCI?<ul><li>Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:</li></ul><ul> <li>Safety</li> <li>Integrity</li> <li>Innovation</li> <li>Learning &amp; Development</li> <li>Open &amp; Transparent</li> <li>Performance Orientation</li> </ul>DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.<h4>Experience Level</h4>Entry Level

Field Operations Executive - Central DelhiAbout Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: <a href="https://www.rentokil-pestcontrolindia.com/" rel="nofollow noreferrer noopener" target="_blank">https://www.rentokil-pestcontrolindia.com</a>Our family of businesses:Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia &amp; Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing &amp; Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.GENERAL DUTIES &amp; RESPONSIBILITIESOE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areasEnsure quality of service delivery by effective supervision on technicians - on the job as per company SOPsEnsure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job).Plan &amp; execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach &amp; train assigned technicians in order to improve the service qualityConvey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues)Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor.Complete &amp; close customer audit non-conformities (external / internal). Follow up &amp; implement CAPA at customer siteOn Site Documentation: Implementation of SOP, Compliance and closure of audits non-conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time.Handle assigned customer complaints in his / her service areas, within 24 hours &amp; resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closureIdentify &amp; resolve Service delivery issues in coordination with the Branch ManagerConduct daily 10 min stand up meeting &amp; monthly operations meetingBe conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis &amp; take action.Digital Initiative: Be conversant with all in house systems.Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technicianApproval of conveyance amount for assigned techniciansMonitor &amp; report to ABM/BM on input costs at all major sites as per gross margin agreed &amp; discuss action plans to bring it within limitsActively drive Service &amp; Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers.Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs.Minimum 18 customer visits per week for Resi &amp; SA (Residential &amp; Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively.Inventory: Help ABM/BM to manage Inventory – coordinate with other Ops colleaguesto manage Stock Levels of branches &amp; forecasting, Indenting &amp; receipt of material for branch (as an assigned function within branch by BM).Ensure APL (Approved Preparations List) is followed by all assigned technicians &amp; all chemical containers have original labelsEnsure proper schedule of maintenance &amp; repairs of equipment is established &amp; followed (via JOC).Promote highest grooming standards (uniform, Safety shoes, PPEs)Encourage technicians to plan their leaves in advance to curb absenteeismHelp Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of ABM/BM on day today basisReport any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etcRequirementsDo you have what it takes? If you want to be considered for this role you will need:<li>Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.</li><li>Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or its equivalent)</li><li>Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc</li>BenefitsAre you interested? Here's what you can expect when you join usAttractive Base SalaryGroup Mediclaim Insurance Policy Travel ReimbursementEqual OpportunitiesRentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential..<h4>Experience Level</h4>Executive Level

Field Executive-ServiceDate Posted:2025-09-04Country: IndiaLocation: Godrej Genesis, Smart Works, 7th Floor, Plot No. XI, Block EP &amp; GP, Sector V, Salt Lake City, Bidhannagar,KOLKATA-700091, IndiaJob TitleField Executive-Service Role OverviewWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?Otis is growing and is looking for a maintenance mechanic for one of our entities located in Kolkata Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.On a typical day you will:<ul><li>Carry out 100% of the elevator maintenance and service visits of the units within your territory</li><li>Work within your defined geographical area / territory, managing the portfolio of elevators within it</li><li>Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix</li><li>Carry out minor repairs to achieve continual operation</li><li>Liaise directly with the customer while on site to build a good working relationship</li></ul>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Executive- ServiceDate Posted:2025-05-07Country: IndiaLocation: House No. 9, Rup Konwar Path, Beltola Tin Ali, Guwahati- 781028 Assam IndiaField Executive- ServiceIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Executive ServiceDate Posted:2025-08-30Country: IndiaLocation: 423, DLF Qutub Plaza, DLF Qutub Enclave Phase – I ,Gurgaon, IndiaField Executive- Service<ul><li>Will be responsible for handling call back, breakdown, Minor Repairs, trouble shooting, code maintenance &amp; Customer Service</li><li>Will be responsible for maintaining 5 S at sites</li><li>Adherence to EH&amp;S guidelines at all times</li><li>Will be responsible for doing 100% Code Maintenance of his route</li><li>To attend customer complaint &amp; rectification the same</li><li>Will be responsible for Close T Orders on Time</li><li>Will be responsible for adhering safety norms for equipment and end user safety</li><li>Will be responsible for Generating T leads to increase T Business</li></ul><ul><li>Should be Full time Diploma in Electrical/Electronics</li><li>The candidate should be essentially from an elevator background having experience in service &amp; maintenance of elevators.</li></ul>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Executive _ ServiceDate Posted:2025-08-30Country: IndiaLocation: Aggarwal Cyber Plaza - II, Plot No C-7, Netaji Subhash Place, NEW DELHI, IndiaJob TitleField Executive ServiceRole Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located Delhi . .Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license (include if required in your country) You have at least XY months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What’s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Customize here for work schedule / shift / weekly hours We offer you remuneration in accordance with local financial standards / wage agreement Customize here including vacation, bonuses and XY vacation days. We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car (customize here) The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what’s next!.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Executive - ServiceDate Posted:2025-08-30Country: IndiaLocation: Aggarwal Cyber Plaza - II, Plot No C-7, Netaji Subhash Place, NEW DELHI, IndiaJob TitleField Executive ServiceRole Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Delhi. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license (include if required in your country) You have at least XY months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What’s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Customize here for work schedule / shift / weekly hours We offer you remuneration in accordance with local financial standards / wage agreement Customize here including vacation, bonuses and XY vacation days. We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car (customize here) The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what’s next!.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Executive - ServiceDate Posted:2025-09-05Country: IndiaLocation: No.8, 3rd Floor, Eureka Tower,Hubli - 580 029, IndiaJob Title : Field Executive - Service/ Skilled BLocation : Hubli/BelgaumEducation : BE/Diploma engineering/ITIExperience : 5 to 10 years of elevator service experience   Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Bangalore North (surrounding international airport).Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship Reference qualifications that are required for maintenance mechanics in your country Hold a wireman/lift maintenance license (as applicable) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. Customize here for work schedule / shift / weekly hours- Ready to work all the shift when ever assigned. We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what’s next!.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

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