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Field Executive -S rviceDate Posted:2025-09-15Country: IndiaLocation: 4th Floor ,So- Sheril Villa, Near East Hotel,NH-22, Panthaghati Shimla, Himachal Pradesh, IndiaJob Title Executive - Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Shimla (HP). Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license (include if required in your country) You have at least XY months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What’s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Customize here for work schedule / shift / weekly hours We offer you remuneration in accordance with local financial standards / wage agreement Customize here including vacation, bonuses and XY vacation days. We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car (customize here) The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what’s next!.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Otis Elevator Company India Ltd

Field Tech Senior Associate - Techroom roleReq ID: 336463 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Field Tech Senior Associate - Techroom role to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).Roles &amp; Responsibilities:Sound knowledge of general health &amp; safety of devices in Data Centre. Must have strong knowledge of HP ProLiant\Blade, Oracle and Dell PowerEdge servers Rack &amp; stack, power &amp; Cable connectivity for Server / network equipment. Complete device inventory management in data centre. Understanding of Data Centre environment (Power, Cooling, Security, Processes etc.) Understanding of LTO media, tape library, media backup and restore. Basic support - visual checks on the devices, basic troubleshooting like changing cables, SFP replacement, etc. Rack/stack a new/replacement device or change hot-swappable components. Hands-on experience on various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS). Understanding of the OSI layer or TCP/IP model and routing protocols. Vendor / OEM coordination for Network / Server equipment. Power Load &amp; Consumption Details  Knowledge of CISCO and Avaya platform. Understanding of PRI and basic enterprise voice setup Vendor/ISP coordination for PRI related issues. Requirements:Bachelor’s degree from an authorized university.  Relevant server certification will be an added advantage. Minimum 2-3yrs of exp. Good communication skills, both written and verbal Basic understanding of ITIL Framework is a must (SLA, CHG, Problem, and incident mgmt.) Knowledge on ticketing tool preferrable ServiceNow. Willingness to work in rotational shifts 24*7 environment. Travel including overnight domestic may be required.About NTT DATANTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at <a href="http://us.nttdata.com/en">us.nttdata.com</a>Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, <a href="https://us.nttdata.com/en/contact-us">https://us.nttdata.com/en/contact-us</a>.NTT DATA endeavors to make <a href="https://us.nttdata.com">https://us.nttdata.com</a> accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at <a href="https://us.nttdata.com/en/contact-us">https://us.nttdata.com/en/contact-us</a>. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click <a href="http://us.nttdata.com/en/compliance#eeos">here</a>. If you'd like more information on your EEO rights under the law, please click <a href="http://us.nttdata.com/en/compliance#know-your-rights">here</a>. For Pay Transparency information, please click<a href="http://us.nttdata.com/en/compliance#ppnp"> here</a>.<h4>Experience Level</h4>Mid Level

NTT DATA Global Delivery Services Ltd

Field Executive ServiceDate Posted:2025-08-27Country: IndiaLocation: 1st Floor (Part), H.No.6-2-30 / 1&amp;2, S S Central, A.C. Guard Road, Lakidikapool, Hyderabad – 500004, IndiaJob Title Field Executive - Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Hyderabad. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful You have at least 3 years of experience in the elevator sector in Maintenance You have good skills in electronics, electrical &amp; mechanical adjustments You are a committed professional, with safety as your priorityHaving good analytical skill and work towards the root cause of the issue You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What’s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Should work on Shift basis We offer you remuneration in accordance with local financial standards / wage agreement We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what’s next!.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Executive - ServiceDate Posted:2025-09-05Country: IndiaLocation: No.8, 3rd Floor, Eureka Tower,Hubli - 580 029, IndiaJob Title : Field Executive - Service/ Skilled BLocation : Hubli/BelgaumEducation : BE/Diploma engineering/ITIExperience : 5 to 10 years of elevator service experience   Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Bangalore North (surrounding international airport).Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship Reference qualifications that are required for maintenance mechanics in your country Hold a wireman/lift maintenance license (as applicable) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. Customize here for work schedule / shift / weekly hours- Ready to work all the shift when ever assigned. We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what’s next!.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Operations Executive - HaridwarAbout Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: <a href="https://www.rentokil-pestcontrolindia.com/" rel="nofollow noreferrer noopener" target="_blank">https://www.rentokil-pestcontrolindia.com</a>Our family of businesses:Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia &amp; Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing &amp; Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.GENERAL DUTIES &amp; RESPONSIBILITIESOE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areasEnsure quality of service delivery by effective supervision on technicians - on the job as per company SOPsEnsure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job).Plan &amp; execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach &amp; train assigned technicians in order to improve the service qualityConvey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues)Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor.Complete &amp; close customer audit non-conformities (external / internal). Follow up &amp; implement CAPA at customer siteOn Site Documentation: Implementation of SOP, Compliance and closure of audits non-conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time.Handle assigned customer complaints in his / her service areas, within 24 hours &amp; resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closureIdentify &amp; resolve Service delivery issues in coordination with the Branch ManagerConduct daily 10 min stand up meeting &amp; monthly operations meetingBe conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis &amp; take action.Digital Initiative: Be conversant with all in house systems.Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technicianApproval of conveyance amount for assigned techniciansMonitor &amp; report to ABM/BM on input costs at all major sites as per gross margin agreed &amp; discuss action plans to bring it within limitsActively drive Service &amp; Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers.Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs.Minimum 18 customer visits per week for Resi &amp; SA (Residential &amp; Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively.Inventory: Help ABM/BM to manage Inventory – coordinate with other Ops colleaguesto manage Stock Levels of branches &amp; forecasting, Indenting &amp; receipt of material for branch (as an assigned function within branch by BM).Ensure APL (Approved Preparations List) is followed by all assigned technicians &amp; all chemical containers have original labelsEnsure proper schedule of maintenance &amp; repairs of equipment is established &amp; followed (via JOC).Promote highest grooming standards (uniform, Safety shoes, PPEs)Encourage technicians to plan their leaves in advance to curb absenteeismHelp Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of ABM/BM on day today basisReport any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etcRequirementsDo you have what it takes? If you want to be considered for this role you will need:<li>Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.</li><li>Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or its equivalent)</li><li>Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc</li>BenefitsAre you interested? Here's what you can expect when you join usAttractive Base SalaryGroup Mediclaim Insurance Policy Travel ReimbursementEqual OpportunitiesRentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential..<h4>Experience Level</h4>Executive Level

Rentokil Initial Hygiene India Private Limited

Field Operations Executive - TirupatiAbout Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: <a href="https://www.rentokil-pestcontrolindia.com/" rel="nofollow noreferrer noopener">https://www.rentokil-pestcontrolindia.com</a>RequirementsAbout the Role:<ul><li>OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for the execution of services. Responsible for Resi, SA, and SMEs.	</li></ul>Job Responsibilities: A. Core Operations<ul> <li>Ensure the availability of qualified (trained &amp; certified) Technicians at all times as per Technical Training Guidelines.</li> <li>Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines &amp; service SOPs.</li> <li>Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs.</li> <li>Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket.</li> <li>Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as &amp; when required.</li> <li>Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer)</li> <li>Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians.</li> <li>Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi &amp; SA (including QSRs)</li> <li>Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs</li> <li>Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP</li> <li>Ensure proper schedule of maintenance &amp; repairs of equipment is established &amp; is followed periodically </li> <li>In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch.   </li> <li>Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner.</li> <li>Approval of conveyance amount for assigned technicians</li> <li>Promote the highest grooming standards (uniform, Safety shoes, PPEs)</li> </ul> B. Advance Operations<ul> <li>Conduct PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts</li> <li>Plan &amp; execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year.</li> <li>Identify &amp; resolve Service delivery issues in coordination with the Branch Manager</li> <li>Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time.</li> <li>Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO &amp; ensure closure by monitoring open tickets on a weekly basis</li> <li>Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External)</li> <li>Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager</li> <li>Ensure adequate stocks of materials as pending &amp; new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first.</li> <li>Track and monitor materials consumption to ensure branch material consumption within the target.</li> <li>Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock.</li> <li>Monitor and drive service productivity and efficiency. </li> <li>Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor	</li> <li>Ensure Service leads are submitted by all technicians as per the target</li> <li>Monitor &amp; report to Line Manager on input costs at all major sites as per gross margin agreed &amp; discuss action plans to bring it within limits.</li> <li>Actively drive Service &amp; Product Leads for assigned technician group within service area by on the job coaching to create density of customers.</li> <li>Encourage technicians to plan their leaves in advance to curb absenteeism</li> <li>Help Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of the Line Manager on day to day basis</li> <li>Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc.</li> <li>Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates.</li> </ul>Key Result Areas:<ul> <li>100% completion of PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts</li> <li>Material consumption target to be met 100% as per Branch AoP target</li> <li>TPA and Development plan completion as per target- 100%</li> </ul><ul> <li>Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month.</li> <li>100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining)</li> <li>Self learning and development- Above 90% score in online assessment.</li> </ul>Competencies (Skills essential to the role):<ul> <li>Good interpersonal skills	</li> <li>Good Analytical &amp; Problem-solving skills	</li> <li>Ability to communicate effectively	</li> <li>Should be proactive in planning &amp; organizing	</li> <li>Technical knowledge of Pests, Service Processes, Chemicals &amp; Equipments	</li> </ul> Educational Qualification / Other Requirement:<ul> <li>Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.	</li> <li>Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or its equivalent)	</li> <li>Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc	</li> </ul>Role Type / Key working relationships:<ul> <li>Individual Contributor	</li> <li>External team- Customers and Customer representative	</li> <li>Internal team- ABM/BM, Operations &amp; Sales Colleagues, Planners	</li> </ul>BenefitsWhat can you expect from RPCI?<ul><li>Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:</li></ul><ul> <li>Safety</li> <li>Integrity</li> <li>Innovation</li> <li>Learning &amp; Development</li> <li>Open &amp; Transparent</li> <li>Performance Orientation</li> </ul>DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.<h4>Experience Level</h4>Entry Level

Prodctn/Maint, Field SvcDate Posted:2025-09-26Country: IndiaLocation: MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, IndiaJob Title - Field Executive Service Location - Bangalore Otis is growing and is looking for a maintenance mechanic for one of our entities located in Bangalore Supriya business.Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevators. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your country Hold a drivers license (include if required in your country) You have at least 3 ~ 6 years of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Senior Level

Associate Director, Field & Digital EnablementJob Description SummaryAssociate Director, Field &amp; Digital Enablement will be responsible for developing and executing data enablement and operational plans to enhance the productivity and effectiveness of our field teams. Functional thought-leader, demonstrating strong leadership and role modelling in Field &amp; Digital Data Enablement to develop, recommend and deliver analytical ready data solutions for US Field teams. The role will also focus on enabling data for Marketing Operations and applicable MarTech Products. This role requires fostering cross-functional collaboration and ensuring data quality for IMO end users. Job DescriptionKey Responsibility: <ul><li>Implement enablement programs that drive field productivity and effectiveness  </li></ul><ul><li>Collaborate with Integrated Field Insights &amp; Analytics and CE leadership to identify and prioritize data enablement needs  </li></ul><ul><li>Ensure exemplary communication with all stakeholders through regular updates with focus on accomplishments, KPIs, best practices, staffing changes, key events, etc.  </li></ul><ul><li>Identifies and resolves data quality issues, clearly articulate potential recommendations/ solutions to US Business partners; manage escalations.  </li></ul><ul><li>Proactively assist the business to identify upcoming conflicts and resource gaps through project planning and delivery management </li></ul><ul><li>Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with various groups in managing high standards of communication and delivering best in class services.  </li></ul><ul><li>Establish, vigorously monitor and report KPIs &amp; take proactive action to continuously strive for improvements on user experience and other feedback mechanisms.  </li></ul><ul><li>Be proactive in planning; anticipating change and acting in accordance; drive meticulous implementation of team goals and metrics. </li></ul><ul><li>Develop talent, implement succession planning and mentor associates for higher responsibilities </li></ul><ul><li>Drive innovation and entrepreneurial mind set to ensure team members are fully stimulated, challenged and engaged on delivering high quality work to achieve IDS and DEO strategy </li></ul><ul><li>Work with other teams within IDS across US and HYD to leverage the cross-functional synergies </li></ul><ul><li>Builds transparent and collegiate culture establishing and role modeling Novartis Values &amp; Behaviors in Hyderabad NOCC along with team and peers </li></ul>Essential Requirements: <ul><li>Proven experience in independently leading sophisticated projects involving designing and deploying data driven commercial / sales models.</li><li>A group of SMEs (Senior Managers/ Managers) with 6-7 direct reports to develop thought leadership in Functional Data Enablement and Operation</li><li>At least 5 years’ experience in leading a team · Management / Business Consulting experience; project management expertise in a leading consulting project, having led sophisticated, multi-functional projects in a large corporate environment with success ·</li><li>Ability and expertise in engaging senior partners and influencing strategic decision-making. ·</li><li>Experience in navigating through the complexity of integrated working in a matrix and geographically dispersed environment ·</li><li>Familiarity with process set-up, quality KPIs and operational issues / management ·</li><li>Validated understanding of pharmaceutical commercial data landscape across markets and domain experience</li></ul> Desired Requirement <ul><li>Ability to work independently, demonstrate initiative and flexibility through effective and innovative leadership.</li><li>Attention to detail and quality focused, excellent interpersonal and communication skills, strong influence, negotiation and diplomacy skills, excellent people management skills with positive leadership, innovative, and collaborative behaviors &amp; strong “can-do” orientation.</li></ul> Skills DesiredAgility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Waterfall Model<h4>Experience Level</h4>Mid Level

Novartis India

SET - BDate Posted:2025-03-24Country: IndiaLocation: No: 27, MK Towers, Langford Raod, Shanthi Nagar, Bangalore - 560 027., IndiaThe candidate should be essentially from elevator background having experience in Service Job Responsibilities• Attending the Call backs, Routine Maintenance /Code Maintenance• Ensure 100 % Service visits - RM &amp; HK• Repair activity as and when required.• ACR- Audit Copy Return &amp; PCR - Pink copy return once work completed.• Monitor Elevators as per WWJSSS compliance• Generate T lead.• Responsible for PUI completion. Education &amp; Experience required• Diploma/BE in Engineering• 3-6 years in handling service in Elevator industry• Excellent Communication &amp; Interpersonal skills• Assertive, Proactive, Result orientated and Self-starter Desirable• Experience in Elevator industry. Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Senior Level

Field Operations Executive - KarnalAbout Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: <a href="https://www.rentokil-pestcontrolindia.com/" rel="nofollow noreferrer noopener" target="_blank">https://www.rentokil-pestcontrolindia.com</a>Our family of businesses:Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia &amp; Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing &amp; Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.GENERAL DUTIES &amp; RESPONSIBILITIESOE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areasEnsure quality of service delivery by effective supervision on technicians - on the job as per company SOPsEnsure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job).Plan &amp; execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach &amp; train assigned technicians in order to improve the service qualityConvey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues)Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor.Complete &amp; close customer audit non-conformities (external / internal). Follow up &amp; implement CAPA at customer siteOn Site Documentation: Implementation of SOP, Compliance and closure of audits non-conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time.Handle assigned customer complaints in his / her service areas, within 24 hours &amp; resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closureIdentify &amp; resolve Service delivery issues in coordination with the Branch ManagerConduct daily 10 min stand up meeting &amp; monthly operations meetingBe conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis &amp; take action.Digital Initiative: Be conversant with all in house systems.Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technicianApproval of conveyance amount for assigned techniciansMonitor &amp; report to ABM/BM on input costs at all major sites as per gross margin agreed &amp; discuss action plans to bring it within limitsActively drive Service &amp; Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers.Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs.Minimum 18 customer visits per week for Resi &amp; SA (Residential &amp; Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively.Inventory: Help ABM/BM to manage Inventory – coordinate with other Ops colleaguesto manage Stock Levels of branches &amp; forecasting, Indenting &amp; receipt of material for branch (as an assigned function within branch by BM).Ensure APL (Approved Preparations List) is followed by all assigned technicians &amp; all chemical containers have original labelsEnsure proper schedule of maintenance &amp; repairs of equipment is established &amp; followed (via JOC).Promote highest grooming standards (uniform, Safety shoes, PPEs)Encourage technicians to plan their leaves in advance to curb absenteeismHelp Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of ABM/BM on day today basisReport any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etcRequirementsDo you have what it takes? If you want to be considered for this role you will need:<li>Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.</li><li>Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or its equivalent)</li><li>Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc</li>BenefitsAre you interested? Here's what you can expect when you join usAttractive Base SalaryGroup Mediclaim Insurance Policy Travel ReimbursementEqual OpportunitiesRentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential..<h4>Experience Level</h4>Executive Level

Field Operations Executive - Mumbai (Santacruz East)About Rentokil PCIRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, RentokilPCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number onepest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCIaims to set new standards for customer service having operations across 300 locations in India.For more details: <a href="https://www.rentokil-pestcontrolindia.com" rel="nofollow noreferrer noopener" target="_blank">https://www.rentokil-pestcontrolindia.com</a>About the Role:● OE / Sr. OE shall be owner of his / her assigned service areas within the Branch in terms ofoperations related actions as given in job responsibilities, and shall be responsible forproviding qualified Technicians for execution of services. Responsible for Resi, SA, SMEs. Job Responsibilities: A. Core Operations ● Ensure availability of qualified (trained &amp; certified) Technicians at all time as per Technical Training Guidelines. ● Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines &amp; service SOPs. ● Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. ● Conduct daily 10 min stand up meeting, and explain safety and special instruction to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. ● Ensure SCP devices are effectively used by technicians, troubleshooting of SCP issues and providing refresher training to technicians on the updates as &amp; when required. ● Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) ● Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX and PINK NOTE by self and the assigned technicians. ● Minimum 15 customer visits per week that includes- Surprise visits, Rout ride, TPA, Customer complaints, Pest Audits, etc.- Resi &amp; SA (including QSRs) ● Ensure APL (Approved Preparations List) listed preparations, products and materials are used in line with service SOPs ● Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers and damaged materials are disposed in line with SOP ● Ensure proper schedule of maintenance &amp; repairs of equipment is established &amp; is followed periodically ● In case any of the Operations colleagues are on leave or position is vacant, should ensure entries are made in iCABS to achieve operations KPI of Branch. ● Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by Service Planner. ● Approval of conveyance amount for assigned technicians ● Promote highest grooming standards (uniform, Safety shoes, PPEs) B. Advance Operations ● Conduct PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts ● Plan &amp; execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development programs per year. ● Identify &amp; resolve Service delivery issues in coordination with the Branch Manager ● Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. ● Analyse customer complaints- CO- service wise and improve skills of identified Technicians to reduce CO &amp; ensure closure by monitoring open tickets on weekly basis ● Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) ● Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to line manager ● Ensure adequate stocks of materials as pending &amp; new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. ● Track and monitor materials consumption to ensure branch material consumption within the target. ● Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. ● Monitor and drive service productivity and efficiency. ● Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor ● Ensure Service leads are submitted by all technicians as per the target ● Monitor &amp; report to Line Manager on input costs at all major sites as per gross margin agreed &amp; discuss action plans to bring it within limits. ● Actively drive Service &amp; Product Leads for assigned technician group within service area by on the job coaching to create density of customers. ● Encourage technicians to plan their leaves in advance to curb absenteeism ● Help Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of the Line Manager on day to day basis ● Report any deviation that could impact service quality or productivity of technicians like over commitments, recommendation regarding night service, additional visits, covered area mismatch, etc. ● Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updatesKey Result Areas: ● 100% completion of PMI 'Pest Audit' as per icabs- QSRs &amp; Small branch accounts ● Material consumption target to be met 100% as per Branch AoP target ● TPA and Development plan completion as per target- 100% ● Ensure 'Call Out' complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. Last Revision: October 2022 ● 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) ● Self learning and development- Above 90% score in online assessment.RequirementsCompetencies (Skills essential to the role): ● Good interpersonal skills ● Good Analytical &amp; Problem-solving skills ● Ability to communicate effectively ● Should be proactive in planning &amp; organizing ● Technical knowledge of Pests, Service Processes, Chemicals &amp; EquipmentsEducational Qualification / Other Requirement: ● Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. ● Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or its equivalent) ● Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, my RentokilPCI, Service Leads App, U+ etc.BenefitsWhat can you expect from RPCI? ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: ● Safety ● Integrity● Innovation ● Learning &amp; Development ● Open &amp; Transparent● Performance Orientation ● Attractive IncentivesDEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.<h4>Experience Level</h4>Executive Level

FieldExecutive ServiceDate Posted:2025-09-03Country: IndiaLocation: Godrej Genesis, Smart Works, 7th Floor, Plot No. XI, Block EP &amp; GP, Sector V, Salt Lake City, Bidhannagar,KOLKATA-700091, IndiaJob Title Field Executive- Service Role OverviewWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Kolkata, WB. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will:<ul><li>Carry out 100% of the elevator maintenance and service visits of the units within your territory</li><li>Work within your defined geographical area / territory, managing the portfolio of elevators within it</li><li>Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix</li><li>Carry out minor repairs to achieve continual operation</li><li>Liaise directly with the customer while on site to build a good working relationship</li></ul> 1) Regular maintenance of Equipment.2) Prompt action on the callbacks./ Troubleshooting.3) Comply with FPA and EH&amp;S standards.4) Reducing the number of call back in the given area.5) Monitor equipment and repair schedule6) Build customer rapport.7) Look for potential T- order if any.8) Would be responsible for handling 100 – 120 units. Education: Diploma in Electrical/ Mechanical Work Experience: 2-4 Years of experience in Elevator Industry We will train you intensively in the areas of technology, processes &amp; soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what’s next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href="https://www.otis.com/en/us/our-company/esg" rel="noopener noreferrer" target="_blank">here</a>.  Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this <a href="https://www.otis.com/corporate/privacy-policy/Job-Applicant/" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Executive Level

Field Operations Executive - MysoreRentokil Initial:Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on <a href="http://careers.rentokil-initial.com/" rel="nofollow noreferrer noopener">careers.rentokil-initial.com</a>Our family of businesses:Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia &amp; Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing &amp; Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.GENERAL DUTIES &amp; RESPONSIBILITIES<li>OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas</li><li>Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs</li><li>Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner. (OE to engage technician via route riding, training on the job).</li><li>Plan &amp; execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year. Coach &amp; train assigned technicians in order to improve the service quality</li><li>Convey special instructions, if any, to technicians to execute the job as per Service Docket (liaison with Sales colleagues)</li><li>Carry out pest management Audits of customer sites as per agreed schedule by i or R auditor.</li><li>Complete &amp; close customer audit non-conformities (external / internal). Follow up &amp; implement CAPA at customer site</li><li>On Site Documentation: Implementation of SOP, Compliance and closure of audits non-</li>conformities (Internal / External). Send service dockets of completed services to NKA for invoicing on time.<li>Handle assigned customer complaints in his / her service areas, within 24 hours &amp; resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure</li><li>Identify &amp; resolve Service delivery issues in coordination with the Branch Manager</li><li>Conduct daily 10 min stand up meeting &amp; monthly operations meeting</li><li>Be conversant with STP (Service Track Pest) and monitor, analyses visit extraction notes for all high infestation related service visits on daily basis &amp; take action.</li><li>Digital Initiative: Be conversant with all in house systems.</li><li>Maintain Material consumption, Overtime Hrs. schedule at an agreed targeted level for the assigned service area and for technician</li><li>Approval of conveyance amount for assigned technicians</li><li>Monitor &amp; report to ABM/BM on input costs at all major sites as per gross margin agreed &amp; discuss action plans to bring it within limits</li><li>Actively drive Service &amp; Product Leads for assigned technician group within service area by implementing STA (See, Tell, Ask) and T.I.M.E. (Train, Incentivise, Monitor, Engage) on the job coaching to create density of customers.</li><li>Innovation: conduct trials and report findings as per the guidelines, implement new service lines as per the SOPs.</li><li>Minimum 18 customer visits per week for Resi &amp; SA (Residential &amp; Small Accounts segment heavy branch), includes, Customer complaints. For Specific Site based OEs -Number shall not be applicable but Retention of customer/s at site would be main KPI with all scheduled services completed efficiently and effectively.</li><li>Inventory: Help ABM/BM to manage Inventory – coordinate with other Ops colleagues</li>to manage Stock Levels of branches &amp; forecasting, Indenting &amp; receipt of material for branch (as an assigned function within branch by BM).<li>Ensure APL (Approved Preparations List) is followed by all assigned technicians &amp; all chemical containers have original labels</li><li>Ensure proper schedule of maintenance &amp; repairs of equipment is established &amp; followed (via JOC).</li><li>Promote highest grooming standards (uniform, Safety shoes, PPEs)</li><li>Encourage technicians to plan their leaves in advance to curb absenteeism</li><li>Help Resolve any Grievances &amp; IR issues of Technicians &amp; bring to the notice of ABM/BM on day today basis</li><li>Report any deviation that could impact service quality or productivity of technicians like- over commitments, recommendation regarding night service (if it is not needed),covered area mismatch, etc</li>RequirementsDo you have what it takes? If you want to be considered for this role you will need:<li>Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable.</li><li>Proficient in use of computer applications &amp; systems with Excel, Word, PowerPoint (or its equivalent)</li><li>Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc</li>BenefitsAre you interested? Here's what you can expect when you join usAttractive Base SalaryGroup Mediclaim Insurance Policy Travel ReimbursementEqual OpportunitiesRentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential..<h4>Experience Level</h4>Executive Level

Field Executive - RCU-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-RA-Risk Control Unit 



Department
TFE


Job Title
Field Executive


Mentor  
ASM/ZSM  


Location
Multiple Locations-PAN India



  



 
 
 
 
 


 
 






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   <ul><li>Responsible for sourcing and identifying new business of Commercial Vehicles Loans /Term loans for the bank through focused CBRL –Regular / Unbank locations across designated branch areas.</li><li>Meeting individual customers to pitch in the product, conducting field visits.</li><li>Prepare &amp; collect loan documentations from customers, issuing authorities.</li><li>Log in complete files with credit &amp; resolve queries thereon for approvals.</li><li>Assist customers/borrowers for documentation, servicing interests and repayment of dues.</li><li>Assist customers for mortgage of collateral securities (land) in favor of bank.</li><li>Collect PDD documents &amp; update in bank system. </li><li>Achieve the monthly volume and disbursement targets assigned.</li><li>Manage existing dealer relationships &amp; identify new channels for building business</li><li>Supervise, motivate and guide sales team assigned and track their productivity &amp; performance.</li><li>Train &amp; test sales team regularly on product knowledge and schemes.</li><li>Share market feedback on product &amp; schemes with Product Team in Head Office to develop customer specific product offerings.</li><li>Help sales teams understand incentive schemes and dealer payout process.</li><li>Publish daily performance reports &amp; business dashboard to supervisors.</li><li>Monitor approvals and disbursement TAT to remain competitive without compromising on company’s norms &amp; policies.</li><li>Coordinate with operations, credit etc for necessary support &amp; ensure loan disbursement within TAT.</li><li>Identify bottlenecks / areas of development in the entire customer life cycle process and share insights with product desk.</li><li>Look at efficacy of the products being deployed and work on improving the value proposition to the customer’s being targeted.</li><li>Role will require travel to understand the insights of the regional process &amp; structure.</li></ul>  <ul><li>Post Graduate Diploma in Management.</li><li>Excellent Interpersonal and People Management Skills.</li><li>Strong Financial acumen.</li><li>Stakeholder management &amp; team handling skills.</li></ul> <ul><li>Innovative &amp; Zeal to work on challenging assignments. </li></ul>  P Job Role










 
 
 
 
 


 
 






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 Job Role<h4>Experience Level</h4>Executive Level

Kotak Mahindra Bank

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