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Tech Lead, Release EngineeringCalling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleTech Lead, Release Engineering<ul><li>Basic Qualifications:<ul><li>Coordinate, Facilitate and Manage enterprise-wide release schedules and activities supporting the release (artifacts, readiness check lists, deployment/implementation plans, release install features, run books, build out release calendars.)</li><li>Facilitate all release meetings and collaborate with application development teams, project managers, technology leaders, vendors, product partners and stakeholders to ensure successful deployment events (including readiness reviews, technology &amp; business go/no go, root cause analysis).</li><li>Manage Risks and resolve issues that affect release scope, schedule &amp; quality</li><li>Manage Relationships and coordinate work between different teams in various locations and time-zones</li><li>Measure and Monitor progress, providing weekly/monthly Release reporting, to ensure releases are delivered on-time, within budget</li><li>Support and Remediate Audit findings</li><li>Support monthly release installs on weekends and overnight.</li></ul>Preferred Skills, Experience, and Education:<ul><li>8-12 years of experience leading and managing large release implementations in information systems.</li><li>Demonstrated effective leadership and analytical skills with experience in agile software development practices</li><li>Demonstrated ability to work independently and as part of a team on complex projects</li><li>Demonstrated ability to coordinate cross-functional work &amp; teams towards task completion</li><li>Highly organized &amp; collaborative across multiple business groups and technical teams</li><li>Advanced verbal &amp; written communication skills are a must</li><li>High EQ (Emotional Intelligence) and Influencing skills to make critical and thoughtful decisions</li><li>Has an understanding of value stream management practices and flow</li><li>Has Systems Thinking and a Continuous Improvement mindset</li><li>Has Change management and Audit experience</li></ul>Education:BS Computer Science, Engineering, MIS or equivalent work experienceAdditional experience is a plus:<ul><li>Project Management experience and financial acumen</li><li>Environment Management</li><li>Understand CI/CD pipeline, code branching &amp; merges</li><li>Experience in Coaching Agile teams and individuals</li><li>Managerial experience</li></ul></li></ul>Thank you for considering employment with Fiserv.  Please:<ul><li>Apply using your legal name</li><li>Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).</li></ul>Our commitment to Diversity and Inclusion:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.<h4>Experience Level</h4>Senior Level

Fiserv India Pvt Ltd

Senior Software Tester

Program Delivery DirectorAbout the roleWe are seeking an experienced Delivery Director to lead a strategic program focused on transforming our data integration approach. This role is pivotal in shifting from a centralized data warehouse model to business-focused data integration hubs, enabling scalable, flexible, and business-driven data capabilities across the enterprise.The ideal candidate has a strong background in data warehousing and big data platforms such as Palantir Foundry and has successfully led complex transformation programs in data management like data quality improvement programs in global organizations with multiple business lines and group functions.As a senior member of the global technology delivery team, you will also contribute to and promote project/ program management standards across Swiss Re, enthusiastically supporting and mentoring colleagues in good delivery practices.Your main responsibilities:<ul><li>Program Leadership: Drive the delivery of the enterprise-wide Data Integration Hub (DIH) transformation program, ensuring alignment with business and technology objectives.</li><li>Delivery Planning &amp; Execution: Plan and manage all delivery activities of the DIH program, ensuring timely achievement of milestones and deliverables.</li><li>Risk &amp; Issue Management: Proactively identify, manage, and resolve program risks and issues to minimize delivery impact.</li><li>Scheduling &amp; Dependencies: Develop, manage, and maintain the overall program schedule, including dependencies, milestones, and critical paths.</li><li>Progress Tracking &amp; Reporting: Track, measure, and report program progress and performance to stakeholders, ensuring transparency and accountability.</li><li>Resource &amp; Vendor Management: Oversee program resource planning, capacity management, and vendor engagements to support delivery objectives.</li><li>Budget Management: Manage program budget, financial forecasting, and resource allocations to ensure cost efficiency and value realization.</li><li>Stakeholder Management: Act as the bridge between business stakeholders, data platform teams, and technology partners to ensure delivery outcomes meet business needs.</li><li>Technical Guidance: Leverage expertise in data warehousing, Spark, and big data platforms to guide architectural and solution design discussions.</li><li>Operating Model Transformation: Support the transition from centralized data integration to business-aligned data hubs, including governance, ownership, and delivery accountability.</li><li>Change Management: Oversee the communication, adoption, and integration of new processes and platforms across global business units and functions.</li><li>Team Leadership: Coordinate multi-disciplinary teams across technology, data engineering, and business domains, fostering collaboration and delivery excellence.</li><li>Quality &amp; Compliance: Ensure all deliveries meet enterprise standards, compliance requirements, and data security policies.</li></ul>About youBesides being a technology enthusiast and an experienced leader that drives ideas through to successfully delivered solutions, you bring the following experience<ul><li>Proven track record in delivering large-scale data transformation programs, preferably in a global, multi-line business environment.</li><li>Strong expertise in data warehousing, big data ecosystems, and Spark-based platforms.</li><li>Deep understanding of data integration, governance, and architecture best practices.</li><li>Experience in transitioning organizations from centralized data warehouse models to distributed/business-owned data platforms.</li><li>Strong stakeholder management skills, with the ability to influence at senior executive and business leader levels.</li><li>Demonstrated ability to lead cross-functional, globally distributed teams.</li><li>Strong problem-solving, communication, and decision-making skills.</li><li>Versatility to drive a variety of technology and transformation initiatives</li><li>Experience with agile delivery methods and scaled program management frameworks is a plus.</li></ul> About Swiss Re Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.  Keywords:   Reference Code: 135531   <h4>Experience Level</h4>Executive Level

Swiss Re

Program Manager

Operational Excellence / CORE LeadDate Posted:2025-04-04Country:IndiaLocation:1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore – 560064, KarnatakaPosition Role Type:UnspecifiedRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt &amp; Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonic, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.About The JobThe Enterprise Services, RTX India Private Limited (RTX IPL) CORE Leader will lead the configuration and implementation of operational excellence across shared services functions - HR, Payroll, Finance, DT and other domains. This role also focuses on the use of CORE tools to enable RTX IPL to prioritize improvement opportunities, assign resources, and solve the highest impact business problems so we deliver results. What You Will Do·       Lead &amp; Support the implementation of the CORE operating system through RTX IPL and drive corresponding cadences.·       Focus on strategic priorities aligned with the CORE Goal Alignment process.·       Facilitate workshops, execution &amp; progress reviews, retrospectives, and other forums to assist with the RTX IPL domain and subdomain CORE configuration, implementation, and deployment.·       Assist with hosting strategic initiative reviews.·       Provide guidance and clarity to subdomain leadership to drive process maturity and operational performance.·       Actively collaborate across subdomains to accelerate CORE adoption and deliver results.·       Assists in meeting the CORE training and certification requirements.·       Collaborate on Business Services Transformation initiatives, developing roadmaps, potential implementation lead for specified projects.Qualifications You Must Have·       Bachelor’s degree (Finance, Technology, Engineering, Math or business-related field) with a minimum of 6 years prior experience with at least 2 years in continuous improvements.·       Ability to influence senior level stakeholders and work across the organization with proven communication skills.·       Successfully obtained CORE Champion certification, or equivalent Six Sigma Green Belt certification. Qualifications We Prefer·       Six Sigma Black Belt or CORE Professional or equivalent·       Prior experience as a CORE embedded lead (or legacy organization equivalent) is a plus·       Requires broad management and leadership knowledge to lead project teams.  Note: Domestic relocation within India will be provided as per local company policies.RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.   Privacy Policy and Terms:Click on this <a href="http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice" rel="noopener noreferrer" target="_blank">link</a> to read the Policy and Terms<h4>Experience Level</h4>Senior Level

Rtx India Private Limited

Assistant Manager

Program Manager<h4>Area(s) of responsibility</h4>Experience as Project Manager – 12-15 years.Should have managed 4-5 large implementation project having team size +20Should have good understanding of project execution SAP Implementation and roll out on SAP S4 HANA, Public and Private cloud.Should have understanding of SAP Best practices, Activate methodology, Business processes and integrationShould have good customer handling skills and escalation management skillsShould able to integrate Project team (Birlasoft and Customer) to achieve project goals.Should have good command over teamShould have good verbal, Written and presentation skillsShould have good knowledge and control on project scope and financials.   <h4>Experience Level</h4>Mid Level

Birlasoft Limited

Engineering Program Manager – Junos/EVO ReleasesEngineering Program Manager – Junos/EVO Releases  This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:   Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you.What You Will Do<ul><li>Lead complex software releases (Junos Selective Updates) from concept to delivery.</li><li>Analyze incoming requests for feasibility—both technical and operational.</li><li>Define infrastructure requirements to produce appropriate software images.</li><li>Drive teams to resolve Problem Reports (PRs) and bugs.</li><li>Manage the full lifecycle of JSU release production, including validation.</li><li>Coordinate with other Release Managers on PR fixes, builds, and testing.</li><li>Integrate development and testing activities across multiple release vehicles.</li><li>Provide detailed status updates on current and past JSUs.</li><li>Collaborate across engineering teams and executive levels to ensure timely, high-quality delivery.</li><li>Engage in tactical planning and program management aligned with business needs.</li></ul>What You Need to Bring<h4>Education &amp; Experience</h4><ul><li>Minimum: BSEE, BSCS, or equivalent with 8+ years in the networking industry.</li><li>2–3 years in software development or system/feature testing.</li><li>3+ years as a Program or Release Manager.</li><li>Preferred: MSEE, MSCS, or equivalent with 10+ years in networking.</li></ul><h4>Skills &amp; Competencies</h4><ul><li>Strong leadership and accountability in matrixed environments.</li><li>Proven ability to manage multiple complex projects simultaneously.</li><li>Deep understanding of SDLC models and release management.</li><li>Excellent problem-solving and risk mitigation skills.</li><li>Strong presentation, verbal, and written communication abilities.</li><li>Hands-on proficiency with:</li><li>Microsoft Project, Excel, Word, PowerPoint, SharePoint</li><li>Version control tools: ClearCase, GIT, SVN, Perforce, Jira</li><li>Knowledge of DevOps and Continuous Integration (CI) practices.</li><li>Familiarity with codeline management methods.</li></ul><h4>Bonus Skills</h4><ul><li>Networking certifications and industry experience.</li><li>Data analytics expertise.</li><li>TL9K experience (likely internal to Juniper).</li></ul><h4>Personal Attributes</h4><ul><li>Self-starter with a detail-oriented, hands-on approach.</li><li>Operates with urgency and results-driven mindset.</li><li>Open, honest, and collaborative team player.</li></ul>Additional Skills:Accountability, Accountability, Active Listening, Assertiveness, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Long Term Planning, Managing Ambiguity, New Business Acquisition, Sales Acumen, Sales Negotiations {+ 3 more}What We Can Offer You:Health &amp; WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal &amp; Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Unconditional InclusionWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Let's Stay Connected:Follow <a href="http://instagram.com/hpecareers" rel="noopener noreferrer" target="_blank">@HPECareers</a> on Instagram to see the latest on people, culture and tech at HPE. #india#networkingJob:ServicesJob Level:TCP_06    HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: <a href="https://hr.ext.hpe.com/Equal-employment-opportunity-policy.pdf" rel="noopener noreferrer" target="_blank">Equal Employment Opportunity</a>.Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.   HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.<h4>Experience Level</h4>Mid Level

Hewlett Packard Enterprise India Private Limited

Engineering Project Manager

Senior Project Consultant - SaT - GOV - SaT - TCF - Infrastructure Advisory - MumbaiRequisition Id : 1650873 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.The opportunity : Senior Project Consultant-GOV-SaT-SaT - TCF - Infrastructure Advisory - MumbaiGOV :Our Global Government &amp; Public Sector (GPS) is a network of highly skilled professionals bestowed to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves.We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens.SaT :The Government and public sector transactions services is part of EY's Government &amp; Public Sector (GPS) Services which is a network of highly skilled professionals from assurance, tax, transaction and advisory services, devoted to serving the government and public sector organizations and institutions. The practice combines private sector leading practice with an understanding of the public sector’s diverse needs, focused on delivering improved public services. Government and public sector transactions services, sits under EY’s Transaction Advisory Services practice, a market-leading, multi-disciplinary team, working with leading businesses across a range of industries. This practice is in a unique position to deliver implementable strategies given the firm’s sector depth, transaction perspectives, and operational insights. The practice provides experience working with various sectors such as, Transport, Social &amp; Health care, Education, Urban &amp; Infrastructure, Economic Development Advisory , Water waste &amp; Sanitation, Power &amp; Utilities and Public Finance &amp; Management. SaT - TCF - Infrastructure Advisory :Strategy and Transactions enables clients to reimagine ecosystems, reshape portfolios and reinvent for a better future. Using our Capital Agenda framework, we work with clients to find answers to today’s toughest strategic, financial, operational and commercial questions. We help corporates, private equity, governments, sovereign wealth funds, private and family businesses, and educational institutions with their key financial issues. From portfolio review and capital allocation processes to financial planning analytics and decision support, we have the people, analytics and tools to better allocate capital. Our team helps clients manage their risk/return trade-offs to support them with better decision-making around financing and capital efficiency.Whether clients are preserving, optimizing, raising or investing, our Connected Capital Solutions (CCS) are our five go-to-market offerings that help drive competitive advantage and increased returns through improved decision-making. The CCS include Strategy, Corporate Finance, Buy and Integrate, Sell and Separate and Reshaping Results, and are underpinned by our Connected Capital Technologies.Our key focus areas are - Investment Banking Advisory, Valuations, Modeling and Economics, Transaction Diligence,  Restructuring and Turnaround Services, Project Finance and infrastructure, EY Parthenon - Strategy and EY Parthenon - Execution. Your key responsibilitiesTechnical Excellence Digital Dashboard working experinece preferable Infra Project Management experience 2 years +  Skills and attributesTo qualify for the role you must have QualificationBE / B Tech Civil Engg / B Arch / B PlanPGDM / PG / MBA  / M Plan Project Mngt / Infra Mngt / Construction Mngt / Finance / Urban Planning / Transport PlanningExperienceShould have 2 years + experience in Infra Project Management &amp; ControlExposure to Digital War Room based Infra Mngt will be preferableShould be able to work on State Level Multi Sectoral Infra Project Mngt Program Should have detailed understanding of Infra Life Cycle along with clearences and approvals What we look forPeople with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offerWith more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Join us in building a better working world. Apply now.<h4>Experience Level</h4>Senior Level

Ernst & Young LLP ( EY India )

Project Management Consultant

Associate Project Manager – Sharepoint and WebsiteAbout the jobOur Team:Sanofi Global Hub is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&amp;D, Data &amp; Digital functions​. Global Hub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations​ in Sanofi, globally.Main responsibilities:<ul><li>Ensure on time secure delivery, management, upload, tagging and reporting of all digital assets and content ordered and approved for distribution through the major content management systems (Veeva-CLM, DAM -Digital Asset Management &amp; MedVox system) by collaborating with colleagues from the medical, marketing, compliance, IT and local affiliates as well external agencies, photo studios and other creative sources such as stock libraries.  </li><li>Ensures receipt of Content Manifest including content Approval documentation</li><li>Ensure that content is received properly with all added supporting information – key words, focus areas, categories, hotspots as well as other data that should be available within the Content Manifest)</li><li>Responsible for quality control and technical viability of assets to be uploaded</li><li>Ensure that the tagging and metadata of content is consistent and appropriately applied to all assets</li><li>Responsible to upload the content in alignment with instruction provided within the Content Manifest</li><li>Fulfil user requests for access to download source content and qualify usage as appropriate</li><li>Develop relationships with agencies to ensure the timely provision of content to the DAM</li><li>Partner closely with Medical Teams to ensure the most up to date and efficient search capabilities are being applied and used in the most competent way. Analyse metadata, subtypes, search fields, and security policies, and identify inefficiencies and consider new solutions to ensure the DAM and Medvox are being utilized at their highest potential</li><li>Create, update, and distribute all necessary digital asset guidelines to ensure that all current processes are followed and kept relevant</li><li>Responsible for testing the content within Pitcher platform on performance, content format and on interactive elements (hotspots, links, etc)</li><li>Receive QC approval and then distribute content to appropriate user group</li><li>Providing training sessions to MSLs or various countries on MedVox/Veeva application and the upload process</li><li>Generate platform monthly audit reports on users and content using (Pitcher Reporting and DAM applications)</li><li>Generate/publish pre-defined reports as well as ad-hoc analysis reports using approved Applications that help Medical/Commercial teams to make decisions on more effective content usage</li><li>Mentor and train incoming rotating contract digital asset specialists, and creates/updates all training guidelines and materials as needed</li><li>Build and maintain intranet and internet websites using platforms such as SharePoint, EPiServer, Drupal</li><li>Analysing the stakeholder requirements, proposing design solutions over call or creating forms in SharePoint as per their requirement, use Adobe for different countries based on their requirement</li><li>Preparing mock-up of site designs if required to suggest stakeholder on the various site design possibilities</li><li>Taking full ownership of managing the Global Sanofi Hub Site administrative activities like providing access to team members, setting up unique permissions for libraries/ pages if required, creating libraries helping team members in uploading files or solving queries related to SharePoint</li></ul>People:<ul><li>Maintain effective relationships with stakeholders</li><li>Liaise and coordinate with colleagues in Medical function to receive content for Veeva, MedVox and DAM distribution</li><li>Co-ordinating and performing QC activities to ensure quality check validation</li></ul>Performance:<ul><li>Manage receipt of Content Manifest including content Approval documentation</li><li>Perform initial QC on content to test rendering, performance and interactive</li><li>Perform trouble shooting content-related technical issues</li><li>Distribute content to appropriate QC user group</li><li>Distribute content to appropriate user group</li><li>Generate/publish platform reports (pre-define and or ad-hoc analysis reports, audit reports on users/content)</li><li>Enhance content structure and digital asset management learnings</li><li>Build and maintain intranet and internet websites</li></ul>Process:<ul><li>Follow detailed guidelines (for example checking hotspots which have links to pdf review of the content for spot assessment, format, expiration date, tagging, validating MMRC#)</li><li>Good understanding about MedVox, DAM and Pitcher application</li><li>Effective understanding on content structure</li><li>Secure adherence to QC process to maintain quality requirements</li></ul>Stakeholder:Builds and maintains solid partnerships with assigned stakeholders to better develop, coordinate, direct, and facilitate internal work and communicationsAbout you·       Experience: 5+ years relevant work experience with solid understanding of principles, standards, and best practices of web content management/Digital Asset Management preferably in a pharmaceutical or healthcare space·       Soft skills:  Strong communication skills(written &amp; verbal) , innovative and creative thinking , capable to influence and motivate·       Technical skills: Technical knowledge of content management tools (Sharepoint online, Sharepoint 2007/2010, Sharepoint Designer, Pitcher, DAM, Veeva CLM, Kadridge or other CLM too optional, proficient in PowerPoint, Adobe PDF and Photoshop·       Education: Bachelor’s or master’s degree in information systems, computer science, communications, web/graphic design, or related field·       Languages: Excellent knowledge of English language (spoken and written)Pursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!<h4>Pursue progress, discover extraordinary</h4>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.Watch our <a href="https://www.youtube.com/watch?v=SkpDBZ-CJKw&amp;t=67s" rel="noopener noreferrer" target="_blank">ALL IN video</a> and check out our Diversity Equity and Inclusion actions at <a href="https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness" rel="noopener noreferrer" target="_blank">sanofi.com</a>!<h4>Experience Level</h4>Mid Level

Sanofi India Ltd

Associate Project Manager

Project ManagerMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Additional Career Level Description:Knowledge and application:<ul><li>Applies advanced wide-ranging experience and in-depth professional knowledge to develop and resolve complex models and procedures in creative way. </li><li>Directs the application of existing principles and guides development of new policies and ideas.</li><li>Determines own methods and procedures on new assignments.</li></ul>Problem solving:<ul><li>Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information.</li><li>Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results.</li></ul>Interaction:<ul><li>Frequently advises key people outside own area of expertise on complex matters, using persuasion in delivering messages.</li></ul>Impact:<ul><li>Develops and manages operational initiatives to deliver tactical results and achieve medium-term goals. </li></ul>Accountability:<ul><li>May be accountable through team for delivery of tactical business targets.</li><li>Work is reviewed upon completion and is consistent with departmental objectives.</li></ul>Workplace type: On-site WorkingAbout NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please <a href="mailto:global.careers@nttdata.com" rel="noopener noreferrer" target="_blank">contact us</a>.<h4>Experience Level</h4>Mid Level

NTT DATA Global Delivery Services Ltd

Project Manager

Lead Technical Program Manager-1Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Technical Program Manager-1Who is Mastercard? Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: Transfer Solutions is responsible for driving Mastercard’s expansion in payments from two key strategic flows: Disbursements &amp; Remittances and Bill Payments. The Product &amp; Engineering teams within Transfer Solutions are responsible for designing, developing, launching, and maintaining products and services designed to capture these flows from a wide range of Customer segments. Do you like to be part of a team that creates and executes strategic initiatives centered around digital payments? Do you look forward to developing and engaging with high performant diverse teams around the globe? Would you like to be part of a highly visible, strategically important global engineering organization? The Role: What’s it all about and what we expect you to do day to day •	Exhibits the behaviours of Lean Management and help multiple teams embrace agile process of Scrum, Kanban and Extreme Programming. •	Support multiple teams with implementation of agile rules - rules of scrum, build in quality and limiting work in progress. •	Trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. •	Enable cadence and Synchronization across multiple teams so the individual team’s backlogs and solutions are understood, resolved, and integrated. •	Close collaboration with the product management to keep the backlog healthy, groomed and purged. •	Organizes and accelerates a group of related product engineering backlog items or activities across multiple teams, aligning dependent organizations. Identify and remove blockers and always find the path forward in challenging situations •	Creates mechanisms to effectively report out and control execution. Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes. Utilizes cross organizational mechanisms to describe and drive continuous improvements. •	Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains, or, an outcome that spans multiple teams and integrations across the enterprise. •	Looked to as first point of contact for your team or area. and maintains the backlogs as transparent source of truth for status providing the right information and associated data visually about the state backlog of the project to the right all the audience at the right all times. Maintains backlogs as always on information radiators on batch size and flow of work. •	Understands the business strategy and design approaches within product, program or domain with depth to be credible and effective with teams they work with. Can competently and independently represent team’s services. •	Keeps abreast of evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.) •	Works with ambiguity and with limited guidance. The business outcome, program, and/or product strategy is defined, but nothing else is. Able to get the inertia out and the epic in motion or able to get the entropy out and start the agile ceremonies for a calm and predictable delivery pattern •	Transform raw thoughts into clear and concise communications/instructions to the teams through backlog grooming. Can communicate with confidence 3+ levels up using transparent backlog. •	May work directly with external to the organization or external to Mastercard technology providers that support our implementation plans and backlogs roadmaps identifying opportunities to be faster, better and cheaper. •	Understands the needs of the engineers and technical operations teams who have to build, maintain, and operate the services and technical assets •	Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives •	Plays active role in mentoring and recruiting others All About You and What you need to bring: •	Expert with agile deliver using Lean Product management, Lean Management and DevOps practices. •	Run and manage agile process – grooming, planning, prioritization and retrospectives. •	Anticipate bottlenecks, risk and dependencies. Adequately using agile practice to unblock, ROAM Risks and eliminate dependencies to create flow of work. •	Determine if success metrics are in place and if not, you work to define them •	Recognize discordant views and take part in constructive dialog to resolve them •	Continuously assess product development life cycle and software development lifecycle to improve concurrent project delivery. •	Streamline and/or eliminate excess process in any area of the architecture, production operations environment, or business area where the same efforts (or issues) are repeated year-over-year •	Experienced in agile and modern SDLC practices (Scrum/Kanban/Continuous Delivery/DevOps/Quality engineering) and the delivery situations they are used for •	Has skills to conduct product demos and co-ordinate with product owners to drive product acceptance signoffs •	Have software engineering or product management experience and backgroundCorporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul> <h4>Experience Level</h4>Senior Level

Mastercard India Services Pvt Ltd

Pre Sales Engineer

Lead Technical Program Manager (Release Train Engineer)Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Technical Program Manager (Release Train Engineer)Overview: In this role of a Technical Program Manager for the Mastercard Commercial Solutions platform, we are looking for a seasoned Project Manager with Release Train Engineer (RTE) expertise to lead strategic fintech programs that span Agile and traditional project delivery. This hybrid role is essential to orchestrating execution across multiple Agile teams within an Agile Release Train (ART), while also managing scope, timeline, and value delivery in highly regulated, fast-paced environments. The candidate must be able to derive insights from the data that help drive projects. Role: Project Management: •	Lead end-to-end lifecycle of complex projects, leveraging both Agile/Lean and traditional/hybrid project management methodologies to meet strategic goals. •	Develop and maintain key project artifacts including Gantt charts, project charters, RAID logs (Risks, Assumptions, Issues, Dependencies), work breakdown structures (WBS), and burndown charts to ensure structure, transparency, and accountability. •	Comfortable with providing reports and status totally based on data and be able to derive insights from it to show trends and trajectory. •	Establish and maintain detailed project schedules and ensure alignment between feature delivery, team velocity, and release timelines. •	Deliver regular status reporting through dashboards, burndown charts, and executive summaries, adapting format and content to stakeholder needs. •	Prior experience with Jira as a tool of choice and be very comfortable with advanced features. •	Coordinate across cross-functional teams and external vendors, ensuring that all project phases — from initiation to execution and closure — are well-governed and tracked. •	Continuously refine delivery processes through retrospective insights, earned value analysis, and performance metrics. •	Active participant in the community sharing your Mastercard program management knowledge within your organization and more broadly presenting at both internal and external events Release Train Engineering (Agile Program Leadership): •	Facilitate Agile Release Train (ART) events including Backlog Prioritization and Refinement, Sprint Planning and Retrospectives, and Epic demos. •	Remove systemic impediments, manage cross-team risks, and escalate blockers to ensure flow of value. •	Work with Product Management, Product Owners, and other stakeholders to ensure alignment on vision, roadmap, and priorities. •	Identify and manage cross-team dependencies, risks, and impediments. •	Measure ART performance using velocity, predictability, and quality metrics to improve delivery outcomes. All About You: You have, •	Experience in project management. •	Additional experience as a Release Train Engineer, Agile Program Manager, or similar leadership role. •	Strong understanding of Agile methodologies (Scrum, Kanban) and Scaled Agile Framework (SAFe). •	Proven ability to manage multi-million-dollar projects and coordinate across multiple delivery teams. •	Excellent facilitation, stakeholder engagement, and risk management skills. •	Bachelor’s degree in Business, Computer Science, Information Systems, or related field.Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul> <h4>Experience Level</h4>Senior Level

Technical Operations Executive (Tech Ops)

Senior Program ManagerOur Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.  We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Position SummaryEnd to end program management encompassing – project planning, day to day delivery management, resource management, risk and issue management, getting acceptance and approval by clients for project deliverables<ul><li>Clearly understand and document customer requirements and integration points.</li><li>Deliver project scope successfully with high quality, within approved timelines and budget</li><li>Support project estimation process with key contributors to help define scope and prepare statements of work, including tasks, deliverables, milestones, resources, and estimated costs</li><li>Manage all day-to-day administrative activities of a given project from inception to closure such as reviewing timesheets, analyze plan versus actual figures</li><li>Accurate submission of forecasts, resource utilization, and achievement of planned project profitability</li><li>Comply with organization requirements on quality, metrics submission, automation in project delivery, etc</li><li>Stakeholder management, maintain regular communication with both the customer including weekly and monthly reports and internal teams, and constantly manage customer expectations (also in critical situations or throughout escalations)</li><li>Identify relevant delivery best practices and imbibe the same in projects </li><li>Achieve customer satisfaction through successful deployments of new solutions</li><li>Participate and lead initiatives beyond project delivery</li><li>Compile customer requests and deployment issues, to provide a feedback channel into our core products.</li><li>Work with third-party subcontractors and technology partners as required</li><li>Act as the central point of contact throughout the life of the project, capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice</li><li>Manage weekly resource planning and financial forecast updates</li><li>Proactively research customer needs and exercise appropriate creativity in recommending new solutions, based on the Adobe’s Digital Marketing platform to fulfill those needs.</li><li>Support sales activities – eg: identifying new leads and opportunities, deal /solution reviews, preparing proposal, </li></ul> What you need to succeed<ul><li>You will have a technical degree in a professional services’ related field as well as working experience in a professional services/consulting environment of an enterprise software company or consultancy</li><li>Knowledge of online or offline direct marketing functions is an asset, though not required. You will be comfortable responding to the varying demands of working for a dynamic, international company</li><li>You are a self-motivated individual, with well-developed inter-personal &amp; communication skills and a strong desire to succeed</li><li>Able to motivate other project team members, even under high pressure</li></ul>        Required Skills<ul><li>15+ year of technology/service delivery experience with a proven track in program managing and delivering digital transformation programs involving enterprise-based applications built using leading COTS platforms like IBM, SFDC, SAP, Microsoft, etc .</li><li>Experience of delivering digital transformation programs using Adobe solutions (Adobe Experience Cloud products) will be a plus.</li><li>Experience in Agile Scrum based delivery of engagements</li><li>High attention to detail, thoroughness, Innovative thinker</li><li>Bachelor’s degree or equivalent, preferably in Computer Science or similar discipline</li><li>Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist</li><li>Strong conflict resolution skills, superb organizational skills to be able to coordinate complicated projects.</li><li>Professional demeanor, ability to interact with and lead diverse teams throughout Adobe and communicate with client project managers, directors, and CXOs</li><li>Exceptional team building and team management skills, with proven experience managing virtual (including near- and off-shore) teams in an international environment</li><li>Proven technical ability to understand the impact of technical changes, and to articulate high-level technical solutions to address business problems</li><li>Solid Understanding of custom software development processes</li><li>Solid understanding of one of the following: Web Content management solutions and processes, Online Analytics solutions, Digital Marketing Campaign solutions</li><li>Willingness to travel (50% or more) </li><li>Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management best practices</li><li>Experience with creating proposals and presenting offers in response to RFPs and/or RFIs</li><li>Prior experience in traditional business consulting would be an asset</li><li>Outstanding verbal and written communication skills </li><li>Usage of AI/GenAI/Agentic AI in program management activities</li></ul>Adobe is proud to be an <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="noopener noreferrer" target="_blank">Equal Employment Opportunity</a> employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. <a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/executed-eeo.pdf" rel="noopener noreferrer" target="_blank">Learn more.</a>Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email <a href="mailto:%20accommodations@adobe.com" rel="noopener noreferrer" target="_blank">accommodations@adobe.com</a> or call (408) 536-3015.<h4>Experience Level</h4>Senior Level

Adobe Systems India Pvt Ltd

Project Manager
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet. <h4>Job Summary</h4>At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.Tetra Pak Filtration Solutions with offices in Silkeborg, Denmark and Champlin, USA and in Chakan, India is the group competence centre for membrane filtration and water process technology. Altogether, we are 125 dedicated employees. You can see more on tetrapakfiltration.comWe are looking for a Project Manager who will report to our Manager Engineering &amp; Project Execution and be part of a team of experienced colleagues working in a truly international environment. Your primary task will be to manage commercial projects as well as participating in the engineering part of the projects.You will be based in Chakan, India.<h4>What you will do</h4>As a Project Manager you will be responsible for:<ul><li>Managing and running projects in close co-operation with our customers and Tetra Pak regional offices worldwide</li><li>Being responsible for scope, budget, deadlines and quality of the project</li><li>Ensuring communication with suppliers and customers / Tetra Pak Project Centers</li><li>Participating in engineering of plants and process lines in AutoCAD and other tools, assisted by a Chakan based Process Engineer. </li><li>Purchasing components and services</li><li>Communicate with manufacturing workshops and make FAT </li><li>Proactively identify and mitigate project risks, changes and issues</li><li>Follow up on technical issues and secure a solution covering the interests of customer and Tetra Pak</li><li>Negotiate deviations and variation orders with the customers</li><li>Coordinate installation and commissioning</li></ul><h4>We believe you have</h4><ul><li>Relevant background, e.g. mechanical engineer, marine engineer or similar</li><li>Project management skills and maybe exams </li><li>Preferably experience with processing plants for the food industry, preferably within dairy. </li><li>Speak and write English at a high level.</li><li>True team player attitude with excellent communication skills, who thrives in working with our Filtration team based in Aarhus, Denmark.  </li><li>The capability to combine technical knowledge with a good sense of business</li><li>An outgoing, independent and flexible way of thinking</li><li>Result-oriented and an analytical approach</li><li>The ability to stay organized and to work structured</li><li>The ability to communicate clearly in an assertive way with colleagues, customers and suppliers</li><li>Would lovebe motivated by  to following a filtration plant from idea to final start up</li></ul>We Offer You<ul><li>A variety of exciting challenges with ample opportunities for development and training in a truly global landscape</li><li>A culture that pioneers a spirit of innovation where our industry experts drive visible results</li><li>An equal opportunity employment experience that values diversity and inclusion</li><li>Market competitive compensation and benefits with flexible working arrangements</li></ul> Apply NowIf you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at <a href="https://jobs.tetrapak.com/" rel="noopener" target="_blank">https://jobs.tetrapak.com/</a>. This job posting expires on 31/10/2025.If you have any questions about your application, please contact Dipali Moray. Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide. <h4>Experience Level</h4>Mid Level

Tetra Pak

MS Client Delivery Management- The role focuses on managing client delivery effectively.
- Candidates with experience ranging from freshers to 15 years are welcome.
- The position is based in Mumbai, indicating a need for local candidates or those willing to relocate.
- Responsibilities likely include overseeing project delivery, ensuring client satisfaction, and coordinating with various teams.
- Ideal for individuals looking to grow in client management and delivery roles.

NTT India

Client Support Manager

Lead Specialist WFM-3<ul><li>About us:As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful.Overview about TIIAt Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on.Beyond our world-class service centers, there are many important challenges to be met in other TES teams like the TES Operations and Product Team, which plays at the intersections of process and technology, and Service Delivery Enablement which develops comprehensive service delivery strategies for our service centers. TES Product Design manages and grows loyalty, frequency and other marketing programs for all Payment Cards (FPSC, Gift Card). Our Bank Program and included credit risk and compliance functions manage Merchandise Finance, Capital Finance, Expense Management and Financial Goals and Forecasts. And the TES Controller heads up TES Accounting and Financial Operations, including Accounting and Control, Retail Bankcard Services, Target Card Services, Fraud Prevention &amp; Dispute Resolution.As a WFM Lead Specialist, you will manage contacts and team member resources for Target service centers. Job duties may change anytime due to business needs<ul><li>As a WFM Lead Specialist, you will manage contacts and team member resources for Target service centers</li><li>You will use strong critical thinking and decision-making skills to ensure that service level and productivity metrics are achieved</li><li>You will provide detailed communication, both written and verbal, throughout the day to Workforce Management business partners and Service Center leaders</li><li>Responsibilities include managing service level performance for all service centers by analyzing Intra-day volume trends, agent skills, and schedule effectiveness to develop strategies to provide top level service</li><li>You will effectively execute contingency plans in the face of unexpected workflow changes or contact arrival patterns and sharing out Workforce Management system data with integrity and accuracy</li><li>You will identify and routinely link with Target partners whose activities may impact volume so these can be factored into forecasts to avoid unexpected volume spikes resulting in poor guest service</li><li>You will collect metrics on the service and staffing on service centers, analyze this data to determine what trends exist, and share meaningful insights with service center partners</li></ul>REPORTING/WORKING RELATIONSHIPS: <ul><li>Reports to the Manager WFM TII</li><li>Close partnerships with TES Service Center, HQ &amp; TII</li></ul>SHIFT REQUIREMENTS:<ul><li>Able to work on holidays, and weekends</li><li>45 Hours/Week with any two consecutive weekly offs</li><li>Rotational Shifts : Rotational Shifts : 24/7 primarily in evening and night shifts</li></ul>MINIMUM REQUIREMENTS: <ul><li>Four year college degree or equivalent with 2+ yrs. Service Center experience</li><li>Strong critical thinking and decision-making skills</li><li>Demonstrated ability to work independently, take initiative and handle multiple tasks</li><li>Strong technical skills, ability to work within multiple systems and proficiency MS Power Point, Advance excel, Data visualization tools</li></ul>Ability to prioritize responsibilities, work under pressure and within time constraints</li></ul><h4>Experience Level</h4>Senior Level

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