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Santoshi Mata Chowk

Wipro Company Circle

Hi Candidates,

We are currently hiring Customer Support Executive for International Voice Process and Chat Process for our organization. It’s a full-time opportunity, 5 days a week working and 100% onsite (Phase 3 Hinjewadi and Yerawada).

Job Title -- Inbound Customer Support Executive (International Voice, Chat and Blended Process)
Location -- Phase 3 Hinjewadi and Yerawada Pune
Salary -- Up to 5 LPA
Skill:
For Voice Process -- We need Minimum 6 Months International Voice Process Experience with Excellent English Communication Skill.
For Chat Process -- We need Minimum 6 Months Experience in Live Chat in International Process with Excellent English Communication Skill

Key Requirements:

·    6+ months of experience in an International BPO is mandatory.
·    Handling basic customer queries related to telecom bills and providing customer resolution.
·    Strong communication, interpersonal, and comprehension skills.
·    Providing support to international customers.
·    Willingness to work in US shifts (Night Shift).

Its 5 Days working, company will provide both side cabs, Meals and PF
Virtual Interview
Need Immediate joiner

If you are interested, please send your resume to sameer@rknjobs.com and give me a call at 8368751124.


RKN Business Solutions

Inbound Customer Support Executive (International Voice And Chat Process)

Subramanya Nagar

Bellanduru

Job Details:
Location: Pritech Park SEZ, Block 7, Outer Ring Rd, Hobli , Bellandur, Varthur , Bengaluru, Karnataka
Employment Type: Contract

Work Type: on-site
No of Openings: 100

Created At: 23 September 2025
Updated At: 13 October 2025

Salary: INR 28000 - 40000 / monthly
Application Deadline: Not specified
Description:
International Customer Support (US Process)Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
salary: ₹28,000 – ₹40,000 CTC (based on level & experience)
About the Role:
Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Key Responsibilities:
Handle inbound and outbound calls with US customers.
Provide accurate information, resolve queries, and maintain strong call openings and closures.
Support client’s hiring requirements by screening candidates and documenting outcomes in tools.
Deliver outstanding customer experiences while meeting quality and productivity targets.
Adhere to client-specific guidelines, including US holiday schedules (as per Accenture discretion).
Collaborate in a team-driven environment with flexibility for weekend shifts.
Eligibility & Screening Guidelines :
Experienced (0.6–3 years): Customer support/contact center background preferred. Undergraduates with 1+ years of relevant experience are also eligible.
Mandatory: PF history from previous organizations.
Must clear Versant Test with score ≥ 58.
Strong English communication skills (verbal & written).
Confident in call handling, introductions, and closures.
Prior exposure to US contact centers is preferred.
Skills Required :
Excellent communication skills (verbal & written).
Strong problem-solving and interpersonal skills.
Flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).
Ability to handle pressure and client expectations.
Technical adaptability to use call handling, CRM, and reporting tools.
Work Locations:Pritech Park SEZ, Block 7, Outer Ring Rd, Bellandur, Bengaluru, Karnataka
Hiring Process :

Initial Screening (communication & eligibility check)
Versant Test (minimum score 58)
Communication/Voice & Accent round
Operations round


Skills:
problem-solving and interpersonal skills .flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).handle pressure and client expectations .call handling
Experience: 1 - 3 years
Qualification Requirements: Graduation (10 + 2 + 3)
About the Company
Name: Quess Corp Limited
Address:
Area: Hobli, Bellandur, Varthur
City: Bengaluru
Pin code: 560103
Street: PriTech Park SEZ, Block 7, Outer Ring Rd
Location Link: View on Map
Hiring Need: Immediate


Quess Corp Limited

International Customer Support Executive

Rashtrapati Bhavan

Sector 93A, Noida

About the Company:
Wealth Clinic Pvt. Ltd. is a leading real estate advisory firm based in Noida, known for offering comprehensive property consulting and investment solutions. With a strong presence across Delhi-NCR and a wide range of residential and commercial projects, we aim to deliver trusted real estate guidance and a seamless experience to our clients.

Role Overview:
We are looking for a Customer Relationship Management (CRM) professional who will be responsible for handling post-sales customer interactions, ensuring timely documentation, and maintaining client satisfaction throughout the property purchase process. The ideal candidate should have strong communication skills, attention to detail, and prior experience in the real estate sector.

Key Responsibilities:
Act as the primary point of contact for customers after booking.
Handle all post-sales activities, including documentation, payment follow-ups, and coordination with internal departments (Sales, Finance, and Legal).
Maintain accurate and updated customer records in CRM software.
Ensure timely communication with clients regarding project updates, payment reminders, and handover timelines.
Coordinate with builders/developers for allotment letters, agreements, and possession-related documentation.
Address and resolve client queries or escalations in a professional and timely manner.
Conduct periodic follow-ups to ensure client satisfaction and smooth transaction closure.
Prepare MIS reports and share regular updates with management.
Support in customer engagement activities, feedback collection, and referral programs.


Required Skills & Qualifications:
Bachelor’s degree in Business Administration, Commerce, or a related field (MBA preferred).
1–3 years of experience in CRM or post-sales operations within the real estate industry.
Strong communication, coordination, and interpersonal skills.
Proficient in MS Office and CRM tools (Zoho, Salesforce, or similar).
Ability to multitask and handle client relationships professionally.
Good understanding of real estate documentation and RERA compliance will be an added advantage.




Wealth Clinic Pvt Ltd

CRM Executive

Porur

Choolaimedu

Patient Support Executive – Freshers and Experienced Welcome
 
Company Overview
Bandi Informatics Pvt Ltd is a leading healthcare support services provider dedicated to enhancing patient care through efficient and compassionate support services. Our team is committed to assisting patients with their healthcare needs, ensuring seamless communication and process management.
 
Job Title
Medical Records - Patient Support Executive
 
Location
Chennai
Google Maps Link
https://share.google/X1Dev2dCP3DNb5GBI
 
Job Type
Full-Time
 
Work Schedule
6:00 PM to 2:30 AM IST
 
Job Summary
Bandi Informatics Pvt Ltd is seeking enthusiastic and patient-focused individuals to join our team as Patient Support Executives. This role involves calling patients, attending incoming calls, assisting with appointment booking, and handling various processes such as Peer-to-Peer (P2P), Failed Prescription (FailedRx), and Transitional Care Management (TCM). Both freshers and experienced candidates are welcome to apply. Excellent spoken English is essential for effective communication with patients and stakeholders.
Key Responsibilities
Make outbound calls to patients to provide support, follow up on care plans, or assist with inquiries.
Answer incoming calls from patients, addressing their concerns and providing solutions promptly.
Assist patients with scheduling appointments, confirming bookings, and coordinating with healthcare providers.
Manage processes such as Peer-to-Peer (P2P) reviews, Failed Prescription (FailedRx) follow-ups, and Transitional Care Management (TCM) tasks.
Document patient interactions accurately in electronic health record (EHR) systems or other designated platforms.
Ensure compliance with healthcare regulations, including HIPAA, and maintain patient confidentiality.
Collaborate with healthcare professionals to facilitate smooth patient care processes.
Stay updated on medical terminology, healthcare processes, and company protocols.

Qualifications
Education: Bachelor’s degree in any field (Life Sciences, Nursing, or related fields preferred but not mandatory).
Experience: Freshers and experienced candidates are welcome. Prior experience in patient support, customer service, or healthcare call centers is a plus.
Language Skills: Excellent spoken and written English communication skills.
Technical Skills: Basic proficiency in Microsoft Office (Word, Excel) and familiarity with electronic health record (EHR) systems or CRM software is preferred.
Soft Skills: Strong interpersonal skills, empathy, attention to detail, and ability to work in a fast-paced environment.
Availability: Willingness to work in the evening/night shift (6:00 PM to 2:30 AM IST).

Preferred Skills
Knowledge of medical terminology and healthcare processes (e.g., P2P, FailedRx, TCM).
Familiarity with healthcare compliance standards (e.g., HIPAA).
Ability to multitask and handle high call volumes effectively.

How to Apply
Interested candidates can contact us via WhatsApp at +91 9840020085 with their resume and a brief message highlighting their qualifications and why they are a good fit for this role.


Bandi Informatics Private Limited

Medical Record / Health Informatics Executive

Civil Line

Jawahar Nagar

Job Summary:
We are seeking a dynamic and results-driven Telecalling Team Leader / Manager to lead our telecalling department. The ideal candidate will be responsible for driving team performance, enhancing client interactions, and achieving conversion goals aligned with our business objectives. This role requires a blend of leadership, strategic planning, and customer-centric communication.

 Key Responsibilities:

1. Team Leadership & Performance Management

Recruit, onboard, and mentor a high-performing team of telecallers.
Define and manage daily, weekly, and monthly performance targets.
Monitor call quality and provide constructive feedback and coaching to drive continuous improvement.
Foster a collaborative and goal-oriented work environment.


2. Sales Strategy & Conversion Optimization

Design and implement effective calling strategies to boost lead generation and customer conversion.
Analyze call metrics and generate performance reports to support business decisions.
Collaborate closely with the sales and marketing teams to enhance customer acquisition and retention.


        3. Client Communication & Customer Service

Ensure accurate and consistent delivery of information about immigration programs and services.
Address and resolve escalated client concerns in a timely and professional manner.
Maintain an empathetic, solution-focused approach in all client interactions.


         4. Process Excellence & Compliance

Develop, implement, and refine telecalling scripts and standard operating procedures (SOPs).
Ensure strict adherence to industry regulations and internal compliance policies.
Oversee CRM and database management to maintain accurate and up-to-date client records.
Qualifications & SkillsProven experience in managing a telecalling or telesales team, preferably in the immigration or consulting industry.
Strong leadership and team management capabilities.
Excellent verbal communication, interpersonal, and problem-solving skills.
Proficiency in CRM systems and data analysis.
Ability to thrive in a target-driven, fast-paced environment.



Sai Overseas Education Services

Telecalling Team Leader

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

I.I.T.Main Gate

Airoli

Job Title: Customer Service Executive
Location: Thane and Airoli
Salary: ₹40,000 per month
Job Type: Full-time | 5 Days Working | 2 Rotational Offs ( Night / day)
Job Description:
We are looking for a Customer Service Executive to handle customer queries and provide excellent service through calls, emails, or chat. The ideal candidate should have strong communication skills, a positive attitude, and the ability to resolve issues efficiently.
Responsibilities:
Handle inbound and outbound customer calls professionally
Resolve queries, complaints, and requests promptly
Maintain accurate customer records and call logs
Ensure customer satisfaction and meet service targets

Requirements:
Graduate / Undergraduate with good communication skills
Prior experience in customer service preferred
Comfortable with rotational shifts and offs


SR HR NAINA
8976002234
Naina@careerguideline.com


Career Guideline

Senior Customer Services Executive

Muktai Nagar (Thane)

Team Ideal

International BPO Executive

Kundan Bagh

Job Description:
Your responsibilities are briefly as below (but not limited to this):
As a Relationship Manager, your key goal is to keep up the relationship with bank branches and processing units of State Bank of India. Your job will be to get the smooth processing done of the loan files given by the company, at the same time, put equal efforts to generate fresh leads from the referrals and other avenues.

CTC: Based on your interview performance.

Eligible criteria:
Looking for Married Male candidates with field experience
Ready to travel 60 to 70 km everyday
Two-wheeler mandatory

Location:Central Mumbai , Thane ,Kalyan, MIra bhayandar, Navi Mumbai.

Workday and timings: 5-day work week but 1st, 3rd, and 5th Saturdays are working.

Minimum commitment: 18 months

This job can be widely searched as sales executive, field sales executive, business development executive.


WeMakeScholars Edtech

Client Relationship Manager

Ahmedabad (Rural) District Court

Archana Farm

Our company is into Healthcare sector and we have a vacancy for Call Centre Executive (CUSTOMER CARE DIVISION)
The candidate will be responsible for INBOUND CUSTOMER SERVICE CALLS ONLY.
No outbound calling / sales.
This is a NON-SALES process and need not sell anything, ONLY incoming calls to be attended from Australian customers and give solutions to customer complaints/ queries.
SHIFT TIMINGS ; EARLY MORNING 3.15 am to AFTERNOON 1.30 pm ( including lunch breaks and short breaks ).
5 DAYS WORKING


Konnect Brands

Call Center Executive

College Square

Salt Lake City Sector 5


Teleminds Infotech Pvt. ltd Is URGENTLY HIRING!!I
International BPO Experienced candidates for Australian Telecom/ Energy Process in Fixed Morning Shift.

Process: Energy/ Telecom/ Insurance

THE CANDIDATE WITH  PREVIOUS INTERNATIONAL/DOMESTIC  BPO EXPERIENCE ARE PREFERRED.
Hiring for associate level and senior profile (TL)


EXPERIENCED TEAM LEADERS: INTERNATIONAL VOICE PROCESS
SHIFT TIMING:
Mon-Fri: 6:00AM TO 3:00PM
Sat: 6:00AM TO 12:00PM

FREE PICK AVAILABLE


Teleminds Infotech

International Voice Process Agent

A C Guards

Barkatpura

Job Description for Customer Support Executive
Education : - Graduation(Any) /Intermediate 
Skills : Fluent communication skills in Hindi , basic English language , convincing client, Listening to queries of client and resolve it
Responsibilities for customer service executive :
To provide a proactive customer care service in a professional and courteous manner to the allocated clients
Providing first line support to clients
Interpreting client data, escalating queries and seeing these through to a resolution
Liaising with other departments to solve queries
Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times.
Qualifications for customer service executive
Recognized Degree in Business or related courses or any Bachelor Degree  
Proactive with strong leadership ability
Enthusiastic and self-motivated with a desire to achieve excellent service
Good command of spoken and written English and Hindi Languages 
Positive, pro-active attitude and flexible approach
Organized, self motivated, dynamic and goal oriented.


Jain Trip

Customer Care Executive

Govind Puri

Job Title: Customer Support Executive
Location: Okhla, New Delhi
Department: Customer Support
Reports to: Coworking Sales Manager
About Hub and Oak
Hub and Oak is a leading real estate and coworking solutions company based in Delhi NCR. We specialise in creating flexible and inspiring workspaces for businesses of all sizes, alongside offering real estate advisory and turnkey interior fit-out solutions. Our coworking vertical is designed to serve start-ups, SMEs, and corporates looking for customised and managed office solutions.
Job Summary:
We are looking for a proactive and empathetic Customer Support Executive to join our team. The role involves handling customer queries, resolving issues efficiently, and ensuring a positive customer experience. You will be the first point of contact for customers, representing the company’s values and commitment to service excellence.
 
Key Responsibilities:

●      Respond promptly to customer inquiries via phone, email, chat, or social media.
●      Resolve customer complaints with patience and professionalism.
●      Provide accurate information about products, services, and policies.
●      Maintain detailed and accurate records of customer interactions in the CRM system.
●      Collaborate with internal teams (sales, operations, technical) to resolve issues.
●      Escalate complex queries to senior team members or management when required.
●      Monitor customer satisfaction and share feedback with the team to improve processes.
●      Meet defined KPIs including response time, resolution rate, and customer satisfaction scores.
Key Skills & Competencies:

●      Excellent communication skills (verbal and written).
●      Ability to remain calm under pressure and handle difficult customers with empathy.
●      Basic computer proficiency; experience with CRM tools is an advantage.
●      Good organizational and multitasking skills.
●      Customer-first mindset with attention to detail.
Qualifications:

●      Bachelor’s degree (preferred, but not mandatory if strong experience).
●      1–3 years of experience in customer service or related field.
●      Fluency in English; knowledge of additional regional languages is a plus.
What We Offer:

●      Competitive salary and performance-based incentives.
●      Training and professional development opportunities.
●      A supportive team environment with growth prospects.
●      Exposure to working with a diverse customer base.


Hub and Oak Accelerator

Gariahat Road

💼 Designation: Team Leader
🏢 Company: Bajaj Allianz Life Insurance / General Insurance
📍 Location: Anywhere in India (Work from Home or Field)
💰 Salary Range: ₹25,000 – ₹40,000 per month
🎯 Incentives: Up to ₹30,000/month (Performance-based)
👥 Eligibility: Open for all (Students, Housewives, Professionals, Retired Persons welcome)
📝 Job Description: As an Insurance Consultant at Bajaj Allianz, you will guide customers in selecting the best insurance solutions 🛡️, build trust-based relationships 🤝, and help families secure their financial future 💰. Your success depends on how well you serve, connect, and grow with your clients 🚀.
 🔑 Key Responsibilities:
🗣️ Explain and promote Bajaj Allianz insurance products (Life, Health, Motor, etc.)
🤝 Build and maintain strong customer relationships
📞 Connect with clients through calls, meetings, or online platforms
💬 Provide support in claims, renewals, and policy servicing
🎯 Achieve monthly and quarterly business targets
🌐 Generate leads through referrals, networking, and digital outreach
🎓 Required Skills:💬 Excellent communication & interpersonal skills
🧠 Basic product knowledge and learning mindset
💻 Smartphone & internet connection required
🕴️ Goal-oriented and self-motivated
📈 Sales or marketing experience (preferred but not mandatory)
🌟 Perks & Benefits:💸 Attractive incentives & bonuses
🧑‍🏫 Free professional training & certification support
🕒 Flexible working hours (Full-time / Part-time options)
🎓 Career growth opportunities with India’s leading insurer
🏆 Recognition, rewards & annual conventions for top performers



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