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I.I.T.Main Gate

Ijmima

Interested Candidate share your cv to HR Prashansha Mishra on 8425045225 or prashanshashivraj.mishra@techmahindra.com


Tech Mahindra Ltd

Senior Customer Services Executive

Sector 29 Chandigarh

Sector 73 mohali

Job Title:
US Client Support & Sales Executive
Job Post Content:

We are hiring US Client Support & Sales Executives with 1+ year experience in handling US clients.

Responsibilities:

Handle calls, emails & chats for US clients.
Provide professional support & resolve queries.
Promote sales and build client relationships.
Requirements:
Minimum 1 year experience in US client support/sales.
Excellent English communication.
Comfortable with US night shifts.
Perks & Benefits:
Salary: Competitive + Attractive Incentives
Cab Service (pickup & drop)
Free Meals during shift
Growth opportunities with US client exposure
Location: [On-site/Remote]
Shift: US Shift (Night)


Innovative Grow Solutions Private Limited

Customer Support Executive

National College

We are looking for an Operations Manager to lead and streamline business operations, ensure service excellence, and drive organizational efficiency.

Key Responsibilities

Oversee daily operations and ensure smooth execution of liaison and consulting services.
Develop and implement processes, SOPs, and performance standards to improve efficiency.
Manage and mentor teams across telesales, client servicing, and back-office functions.
Coordinate with cross-functional departments to ensure client satisfaction and timely project delivery.
Monitor KPIs, operational metrics, and service quality benchmarks.
Identify gaps in workflow and recommend process improvements.
Handle escalations and ensure effective resolution of client issues.
Manage vendor, partner, and client relationships to support business objectives.
Ensure compliance with company policies, legal regulations, and industry standards.
Prepare regular reports for senior management on performance, risks, and opportunities.

Key Skills & Competencies

Strong leadership and team management skills.
Excellent organizational and time-management abilities.
Analytical thinker with a problem-solving approach.
Proficient in MS Office and operational tools (CRM, ERP preferred).
Strong communication and interpersonal skills.
Ability to work under pressure while maintaining high service standards.


Qualifications & Experience

Graduate/Postgraduate in Business Administration, Operations, or related field.
5–7 years of experience in operations, with at least 2–3 years in a managerial role.
Experience in liaison, consulting, or client servicing domains will be preferred.
Proven track record of process optimization and team leadership.




Sparsh Liaison Services

Team Leader - Operations

Rashtrapati Bhavan

Rohini West

LRS/ Lead Verification Specialist/Lead Verifier
 
 
 Profile - Lead Verification - US Shift 
Location - Rohini West/ Delhi 
Working Days - 6 Days Working 
Shift Timings : - 9:30 Pm to 6:30 Am 
Interested candidates can call or whatsapp me on 9289008078

Role Overview: 

As a Lead Verification Specialist, you will play a crucial role in ensuring the accuracy and quality of potential leads. You will be responsible for verifying customer information, qualifying leads, and coordinating with the sales and counseling teams to enhance the efficiency of the conversion process.

 Key Responsibilities: 

• Conduct outbound calls to potential customers using the provided data.
• Gather additional customer information and assess their interest in Aimlay’s products an
and services.
• Verify and analyze incoming leads for accuracy and relevance.
• Ensure all lead data is accurate and aligned with company standards.
  • Work closely with the Sales Team to allocate qualified leads to the appropriate counselors.
 • Maintain detailed records of interactions and update the database accordingly.
 Required Skills & Qualifications:
 • Excellent communication skills in English (both verbal and written).
• Strong attention to detail and ability to analyze lead quality effectively.
• Ability to handle a high volume of calls while maintaining professionalism.

Education: Any Graduate.
Why Join Aimlay?
 • Opportunity to work in a fast-growing education sector and contribute to career transformations.
 • Collaborative and supportive work environment.
• Growth opportunities within the company.
 
Regards
Harshita


Aimlay Pvt Ltd

Customer Care Executive - Voice Process

Maruti Udyog Gate 1 Gurgaon

Customer Success Associate
Job Description
About Us
Join our dynamic team, a leader in customer support and technology solutions, based in Gurgaon, Haryana. We are seeking passionate individuals to enhance our customer experience across voice and chat processes.
Job Details
Line of Business (LOB): Reach Mobile, Vivint Voice, and Chat Processes
Work Mode: Work From Office
Position: Customer Success Associate
Salary: ₹25K CTC to ₹35K CTC (depending on experience and role)
Location: Plot No. 76 A, Phase IV, Udyog Vihar, Sector 18, Gurgaon, Haryana - 122016
Working Days: 5 Days Working with Rotational Shifts and Weekly Offs
No. of Positions: 65 Agents (15 Reach Mobile + 25 Vivint Voice + 25 Vivint Chat)
Hiring Zone: Within 20 KM from Office

Qualifications & Skills
Qualification: Graduate/Undergraduate (both welcome to apply)
Skillset:
Excellent communication skills in English
Good verbal fluency (essential for voice roles)
Troubleshooting experience and basic tech knowledge (preferred for chat roles)
Experience:
Freshers with excellent communication skills are welcome
At least 6 months of international process experience or tech support/troubleshooting is a plus (mandatory for some roles)

Responsibilities
Handle customer queries efficiently via voice and chat channels
Provide excellent customer support with a focus on problem-solving
Collaborate with teams to ensure a seamless customer experience

Interview Process
HR Round
Operations Round
Versant Test (for voice roles)

Benefits & Perks
Both-side cab facility for a hassle-free commute
Rotational shifts with flexible weekly offs
Opportunity to gain international customer support experience
Career growth in a supportive environment

Why Join Us?
Be part of a vibrant team with diverse opportunities in voice and chat support
Enjoy a balanced work-life with 5-day weeks and rotational benefits
Grow your skills with hands-on experience and excellent communication training
Competitive salary and perks tailored to your needs

Apply now and take the first step towards an exciting career with us!
For fast reply send your resume on 9711322872(WhatsApp only)


Skillroom India Pvt. Ltd.

Customer Success Associate

Malad West

Responsibilities
Handle incoming and outgoing customer calls in a professional manner
Resolve customer queries and issues effectively
Maintain customer relationships and ensure customer satisfaction
Provide product and service information to customers
Follow communication procedures, guidelines, and policies



Johar Chowk

Job description
International Process is hiring for the Customer Service Executive.

Post: Customer Service Executive / Customer Support Executive (Voice Process)


Process:- Voice Process / Chat Process (Voice Process)
Note:- Work From Office.
Salary :- 3 Lack CTC to 5 Lack CTC

Language Mandatory:-
Hindi & English Communication.

Roles and Responsibilities

This is a premium Voice process for enterprise business of our telecom partner
(Customer Service)
Grad with Relevant experience (Voice Customer service Exp) mandate .
Flexible to work in any shift Rotational .
Working days 5 days working
Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts.
Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms.
Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively.
Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences.
Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment.


Note:- 5 days Working and 2 Week Rotational Off

24/7 Rotational Shifts (Male & Female both)


Ayka Communication Pvt Ltd Pvt. Ltd

Customer Service Executive

Sector 75 mohali

Job Summary:
We are seeking energetic and customer-focused individuals for our International Voice Process team. The role involves handling inbound/outbound calls from global customers, providing support, and ensuring a high-quality customer experience.

Key Responsibilities:

Excellent Communication skills in English mandatory

Handle inbound and outbound calls for international customers.

Provide accurate information about products/services.

Resolve customer issues in a professional and timely manner.

Follow communication scripts and processes.


Reliable First Adcon Private Limited

International BPO Executive

TECH MAHINDRA - HIRING FOR VOICE Process - FRESHERS / EXPERIENCED


Key Responsibilities:
- Voice Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai 
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:
- Graduate/Undergraduate degree
- Freshers with excellent communication skills can apply 
- Candidates with 6-12 months of international voice process experience are also welcome to 
Apply

Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview

Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package



Apply now:
CONTACT: 9987085478 Amisha Mallah
HR Team Tech Mahindra


Customer Service Representative

Email Support Executive [saturday-sunday Off]
Location: Malad

Job Type: Full-time

Salary: Up to ₹35,000 in-hand

About the Role:

- Provide customer support via chat for Lloyds Bank
- Respond to customer queries, resolve issues, and ensure excellent service
- Work in a 24/7 environment (mostly night shifts) with 2 weeks on and 2 weeks off schedule


Multi National Company

Email Support Executive

Thane Station (East)

✅️Customer service
✅️Global Multinational Company
✅️5 days of work
✅️Gym Facilities
✅️Health insurance & Pf


Teleperformance

Customer Care Executive

Aliya Bans Chowk Gurgaon

Roles & Responsibilities:-
 
·         Randomly monitor the calls of assigned advisor and maintain advisor coverage on regular basis
·         Need to manage BAU, Business intelligence audit and other compliance / Focus audits as per business / client requirement
·         Participate in calibration session with vendor and promote collaboration.
·         Identifying process gaps and sharing process improvement suggestions.
To work together as a team and achieve the set targets.
 
Required skills and qualification:-
               
·         Minimum 6 months experience as QA in BPO / Call center or more than 1 year experience as associate in call center
·         Must be a graduate
·         Basic excel knowledge is must
·         Good communication skills are required.
·         Customer Service skills
·         Good analytical skills
·         Time Management
·         Ability to multi-task


Career Shine Global Solutions

Call Quality Analyst

A C Guards

HITEC City

Chat Support Executive (International Process)
Must have excellent communication Skills
Must have minimum 1 year experience in International chat Process.
Need to handle customer queries over the live chat and provide full Satisfaction to them related to their queries.
HSC/ Graduate (Fresher / Experienced) both can apply.
Immediate Joiner only
Salary :
12 -17 months experience - 3.85 LPA
18-23 months experience - 4.10 LPA
24 months or above -4.33 LPA
5 days working
Both side cab facility available
Night Shift


Red Hibiscus Info Solutions

Chat Support Executive (International Process)

Attapur Ring Road

We're Hiring – Location: On-Site | Hyderabad Work Hours: 9:00 AM to 5:30 PM | Monday to Saturday

Hi Everyone,
This is a reputed fin-tech training institute and we are looking for candidates with excellent communications skills for the below positions.
1 male and 1 female for information desk - MBA - good to have NISM certification - Directing the visitors and assisting with the required information.
1 female for the role of Client Relationship Manager - MBA Finance (Financial services / advisory background preferred) - for handling clients funds
1 female for reception desk - Any qualification - attending the visitors 

Meet Mr. Sandeep
Address, CityIndex, 3rd floor, Stellar towers, Road.no.3, Telecom Nagar, Gachibowli - 500032
Feel free to reach us out for more details or any queries on the job role.


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Customer Support Jobs - 2718 Verified Vacancies

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Chat Support Executive (International Process)

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