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Lead Business Analyst, Project Management<h4>Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. </h4>Job DescriptionRole PurposeDrive the discovery, design, and end-to-end delivery of technology solutions that empower Corporate Services (e.g., Facilities, Travel, Workplace, Admin) and Internal Communications. Translate business needs into actionable roadmaps and deliverables; orchestrate cross-functional execution while ensuring compliance with enterprise security, architecture, and procurement standards. Operate hands-on as an individual contributor and step up to lead teams or vendors when required.Primary Functions and Responsibilities:<ul><li>Build and maintain relationships with stakeholders</li></ul><ul><li>Analyze business processes and architect prioritized solutions focused on meeting firm and business unit objectives</li></ul><ul><li>Act as liaison between business users and vendors / development resources to facilitate change and technology initiatives</li></ul><ul><li>Build and execute inter-team project plans, keeping stakeholders and sponsors informed throughout the project lifecycle</li></ul><ul><li>Identify opportunities to improve business processes and operational efficiency; recommending solutions and build as necessary</li></ul><ul><li>Analyze the data from various sources, identify patterns, structures, and data life-cycle</li></ul><ul><li>Analyze user requirements and issues; provide the best fit solution, while maintaining the integrity of existing applications</li></ul><ul><li>Act as liaison to internal development team by translating business requirements into functional requirements and by maintaining all developed applications</li></ul><ul><li>Build requirements for Data-Model, integration, and process workflow</li></ul><ul><li>Drive quality control, to maximize value of various systems</li></ul><ul><li>Perform QA and UAT testing throughout all future systems iterations</li></ul><ul><li>Provide direction and support to vendors / application developers when application changes require knowledge of or changes to system functionality</li></ul><ul><li>Form strong working relationships with internal users - both business and technical - to facilitate application support and adoption</li></ul><ul><li>Act as liaison to internal development team to maintain custom developed applications</li></ul>Key Responsibilities1. Discovery &amp; Requirements<ul><li>Facilitate stakeholder workshops, interviews, and journey mapping sessions.</li><li>Document as-is / to-be processes, epics, and user stories with clear acceptance criteria.</li><li>Conduct option analysis (buy/build/configure), estimate value and effort, and recommend MVP and phased releases.</li></ul>2. Project &amp; Product Delivery<ul><li>Own end-to-end delivery across initiation, planning, execution, release, and stabilization.</li><li>Run Agile ceremonies (backlog grooming, sprint planning, reviews, retrospectives).</li><li>Coordinate dependencies across Technology, Security, Data, Communications, and Corporate Services.</li><li>Manage scope, schedule, risks, and issues using clear RAID logs.</li></ul>3. Stakeholder &amp; Change Management<ul><li>Develop communication plans for stakeholders and end users.</li><li>Drive demos, signoffs, and change readiness activities (training, communications, adoption).</li></ul>4. Solution &amp; Vendor Management<ul><li>Evaluate SaaS, Cloud, IoT, and AI solutions; conduct vendor assessments.</li><li>Navigate security/architecture reviews and procurement processes to ensure compliance.</li><li>Oversee integrations (e.g. IAM), data migration, and environment readiness with internal teams and vendors.</li></ul>5. Quality, UAT &amp; Release<ul><li>Define test strategy, coordinate UAT, manage defects, and ensure compliant releases.</li><li>Maintain documentation and knowledge transfer for smooth handover.</li></ul>6. Leadership &amp; Ways of Working<ul><li>Coach team members (BAs, PMs, Admins) and lead squads as needed.</li><li>Contribute to governance, standards, and continuous improvement initiatives.</li></ul>Required Qualifications &amp; Experience<ul><li>8–12+ years in IT across Business Analysis and Project/Program Management, delivering cross-functional internal or client-facing initiatives.</li><li>Proven experience in Agile (Scrum/Kanban), backlog management, user stories, and iterative delivery; ability to switch between IC and leadership roles.</li><li>Hands-on experience with modern SaaS / CRM / low-code platforms; proficient in planning/tracking tools (Jira, Confluence).</li><li>Exposure to identity/data integrations and enterprise security/architecture review processes.</li><li>Strong analytical skills to identify patterns of data and structures to correlate data from multiple sources</li></ul><ul><li>Ability to synthesize business challenges and clearly present a business case, able to explain complex concepts in a clear and concise manner</li><li>Strong organization and documentation skills</li><li>Strong knowledge of workflow automation using JIRA Software and JIRA Work Management</li><li>Able to prioritize in a fast moving, high pressure, constantly changing environment</li><li>Demonstrate excellent communication (verbal and written) and time management skills with an ability to multitask, prioritize and meet deadlines</li></ul>Reporting RelationshipsSenior Vice President, IT COEThere is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.<h4>Experience Level</h4>Senior Level

Ares Management Asia (india) Private Limited

Business Analyst

IN-Associate –ITGC-Cyber Risk & Regulations – Advisory – GurgaonLine of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismRiskManagement LevelAssociateJob Description &amp; SummaryAt PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisation's security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure.Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more <a href="https://www.pwc.in/about-us.html" rel="noopener noreferrer" target="_blank">about us</a>.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.Job Description &amp; SummaryA career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.Responsibilities:- Strong communication, presentation skills with stakeholder management- Good Information Security background both technical and functional. Technical background managing network security, endpoint security, threat intelligence, and risk and incident management. Experience with compliance frameworks and standards, such as PCI DSS, NIST, ISO27001, etc.- Prior IT risk management experience a must- Have experience with ISO 27001 implementation engagements.- Experience with NIST CSF assessments.- Exposure to data privacy assessments- Plan, evaluate, and direct complex security programs covering multiple and in-parallel projects.- Understand key Cyber Security considerations including key Cyber Security Risks and projects and innovations- Track projects/remediation activities- Work independently and prioritize multiple tasks and adapt to needed changes- Handle and track remediation of open findings/action items with relevant teamsGood to have requirements:- Prior Big4 experience a plus- Certifications such as CISSP, CISM,CISA, ISO 27001, a plusMandatory Skill Sets:-Experience on network security, endpoint security, threat intelligence, and risk and incident management.-Compliance frameworks and standards, such as PCI DSS, NIST, ISO27001, etc.- Prior IT risk management- ISO 27001 implementation- NIST CSF assessment- Data privacy assessmentsPreferred Skill Sets:- Prior Big4 experience a plus- Certifications such as CISSP, CISM,CISA, ISO 27001, a plusYears of Experience required:· 3+ YearsEducation Qualification:· Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field· Advanced degrees and relevant professional certifications are highly desirableEducation (if blank, degree and/or field of study not specified)Degrees/Field of Study required: Master of Business Administration, Bachelor of TechnologyDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsISO Certification, NIST StandardsOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Cloud Security, Communication, Conducting Research, Cyber Defense, Cyber Threat Intelligence, Emotional Regulation, Empathy, Encryption, Inclusion, Information Security, Intellectual Curiosity, Intelligence Analysis, Intelligence Report, Intrusion Detection, Intrusion Detection System (IDS), IT Operations, Malware Analysis, Malware Detection Tools, Malware Intelligence Gathering, Malware Research, Malware Reverse Engineering, Malware Sandboxing {+ 11 more}Desired Languages (If blank, desired languages not specified)Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?NoJob Posting End Date<h4>Experience Level</h4>Mid Level

PriceWaterhouseCoopers Pvt Ltd ( PWC )

Senior Associate

Team LeaderThe Team Leader - Quality Team - Due Diligence will be responsible for empower, handle, and lead a high-performance team responsible for client due diligence product delivery and support, train, and mentor onsite and offshore team with on time delivery of due diligence reports.Day to day responsibilities include:<ul><li>Ensure delivery of high-quality services to clients on time and in accordance with LSEG Risk Intelligence's standards and the clients’ requirements.</li><li>Develop and implement standard methodologies in delivery of services.</li><li>Lead team and client delivery quality metrics.</li><li>Build a motivating and innovative environment to secure the best performance of the teams.</li><li>Ensure people development through mentor, training, and knowledge sharing.</li><li>Support and feedback on improvement of delivery, systems, and processes.</li><li>Anticipate and identify emerging business issues and/or opportunities.</li><li>Establish training, compensation, short- and long-term goals for the team.</li><li>Establish Key Performance Indicators for each member of the team.</li><li>Remain knowledgeable of market and industry trends, competitors, and all aspects of Refinitiv’s market.</li></ul> Requirements<ul><li>To hold a tertiary degree with at the least shown experience.</li><li>Compliance experience, preferably in an investigation firm or risk management company.</li><li>To have led a Due Diligence Team - not mandatory</li><li>Excellent written and verbal communication in English.</li><li>The ability to work in a highly daring, fast-paced, and sophisticated environment.</li><li>To be diligent to details and show strategic insights in delivery and continuous improvement.</li><li>To possess strong time and project management skills.</li><li>To be a self-starter with ability to work autonomously, but also to give to a teamwork environment.</li></ul> Required Skills<ul><li>Graduate degree or equivalent experience, Post Graduate Diploma or Professional Degree</li><li>Proficient in English</li></ul>Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this <a href="https://www.lseg.com/content/dam/lseg/en_us/documents/policies/lseg-global-candidate-privacy-notice.pdf" rel="noopener noreferrer" target="_blank">privacy notice</a> carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprivacyportalde-cdn.onetrust.com%2Fdsarwebform%2F5f7a2da0-bed0-45e8-ac2c-c1f297e2efdc%2F4ae30ef5-8107-4353-a0b5-1bf34dd647f6.html.&amp;data=04%7C01%7Cbhavya.rajesh%40refinitiv.com%7C5998c534e4414d538b5008d96d2cce9f%7C71ad2f6261e244fc9e8586c2827f6de9%7C0%7C0%7C637660862381817886%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=tsXMrVLiU6mEDSYR3lPSoKobrJfrDcmk34w9RIHdUfI%3D&amp;reserved=0" rel="noopener noreferrer" target="_blank">your rights and how to contact us as a data subject</a>. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.<h4>Experience Level</h4>Senior Level

London Stock Exchange Group

Team Leader

Software EngineeringAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Scrum MasterJob Responsibilities:   <ul><li>Facilitate daily stand-ups, sprint planning, sprint review, and retrospective meetings to ensure effective project execution.</li><li>Support and coach the team in agile practices to continually improve their performance and process.</li><li>Collaborate with product owners to refine and manage the product backlog, ensuring clarity and prioritization of user stories and tasks.</li><li>Identify, track, and remove impediments that block the team’s progress.</li><li>Foster a culture of open communication and feedback within the team to encourage collaboration and trust.</li><li>Work with stakeholders and team members to manage resource allocation, project scope, and timelines.</li><li>Track project progress and produce meaningful metrics and reports to inform stakeholders and guide decision-making.</li><li>Advocate for agile principles and practices within the team and organization, promoting a mindset of continuous improvement.</li><li>Guide teams in estimating tasks and setting realistic and achievable goals.</li><li>Monitor and help manage cross-team dependencies.</li></ul>Qualifications:<ul><li>Proven experience and success working as a Scrum Master or in a similar role facilitating agile teams, with a track record of successful project delivery.</li><li>Strong understanding of agile methodologies, including both Scrum and Kanban.</li><li>Exceptional leadership and team-building skills to inspire and motivate team members.</li><li>Excellent communication, negotiation, and conflict resolution skills, with the ability to work effectively with diverse teams.</li><li>Proficiency in using agile project management tools - JIRA for managing backlogs and tracking progress.</li><li>High level of organizational and multitasking abilities, with keen attention to detail.</li></ul>SDET (Software Development Engineer in Test)Job Responsibilities:<ul><li>Test Automation:<ul><li>Develop, maintain, and execute automated test scripts using test automation frameworks.</li><li>Design and implement testing tools and frameworks to support automated testing.</li></ul></li><li>Software Development:<ul><li>Participate in the design and development of software components to improve testability.</li><li>Write code actively, contribute to the development of tools, and work closely with developers to debunk complex issues.</li></ul></li><li>Quality Assurance:<ul><li>Collaborate with the development team to understand software features and technical implementations.</li><li>Develop quality assurance standards and ensure adherence to the best testing practices.</li></ul></li><li>Integration Testing:<ul><li>Conduct integration and functional testing to ensure that components work as expected individually and when combined.</li></ul></li><li>Performance and Scalability Testing:<ul><li>Perform performance and scalability testing to identify bottlenecks and optimize application performance.</li></ul></li><li>Test Planning and Execution:<ul><li>Create detailed, comprehensive, and well-structured test plans and test cases.</li><li>Execute manual and/or automated tests and analyze results to ensure product quality.</li></ul></li><li>Bug Tracking and Resolution:<ul><li>Identify, document, and track software defects using bug tracking tools.</li><li>Verify fixes and work closely with developers to resolve issues.</li></ul></li><li>Continuous Improvement:<ul><li>Stay updated on emerging tools and technologies relevant to the SDET role.</li><li>Constantly look for ways to improve testing processes and frameworks. </li></ul></li><li>Qualifications</li><li>4+ years of experience as a software developer, QA Engineer, or SDET.</li><li>4+ years of hands-on experience with Java or Selenium.</li><li>4+ years designing, implementing, and running test cases.</li><li>4+ years working with test processes, methodologies, tools, and technology.</li><li>4+ years performing functional and UI testing, quality reporting.</li><li>3+ years of technical QA management experience leading on and offshore resources.</li><li>Passion around driving best practices in the testing space.</li><li>Thorough understanding of Functional, Stress, Performance, various forms of regression testing and mobile testing.</li><li>Knowledge of software engineering practices and agile approaches.</li><li>Experience building or improving test automation frameworks.</li><li>Proficiency CICD integration and pipeline development in Jenkins, Spinnaker or other similar tools.</li><li>Proficiency in UI automation (Serenity/Selenium, Robot, Watir).</li><li>Experience in Gherkin (BDD /TDD).</li><li>Ability to quickly tackle and diagnose issues within the quality assurance environment and communicate that knowledge to a varied audience of technical and non-technical partners.</li><li>Strong desire for establishing and improving product quality.</li><li>Willingness to take challenges head on while being part of a team.</li><li>Ability to work under tight deadlines and within a team environment.</li><li>Experience in test automation using UFT and Selenium.</li><li>UFT/Selenium experience in building object repositories, standard &amp; custom checkpoints, parameterization, reusable functions, recovery scenarios, descriptive programming and API testing.</li><li>Knowledge of VBScript, C#, Java, HTML, and SQL.</li><li>Experience using GIT or other Version Control Systems.</li><li>Experience developing, supporting, and/or testing web applications.</li><li>Understanding of the need for testing of security requirements.</li><li>Ability to understand API – JSON and XML formats with experience using API testing tools like Postman, Swagger or SoapUI.</li><li>Excellent communication, collaboration, reporting, analytical and problem-solving skills.</li><li>Solid understanding of Release Cycle and QA /testing methodologies</li><li>ISTQB certification is a plus.</li></ul>We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. <h4>Experience Level</h4>Mid Level

Broadridge Financial Solutions India Pvt Ltd

Project Lead

GMS Hub Continuous Improvement & Project Delivery ManagerJob Title: GMS Hub Continuous Improvement &amp; Project Delivery ManagerJob Location: Mumbai / BangaloreABOUT UNILEVER:Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, approximately 3.5bn households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.Position SummaryDeliver value across all Marketing Hub delivered and connected activities by driving continuous improvement and future transformation of the performance management of day-to-day delivery at scale in collaboration with our Partners and GMS Product Owners. This role is responsible to connect with both the GMS Product Owner team and in-country operational marketing teams to drive the adoption, execution and continuous transformation of GMS Hub capabilities/enablers.​Key Accountabilities of the role include:<ul><li>Own the execution and adoption of the GMS capabilities and enablers across the pillars within markets​</li><li>Sequence and execute transformation initiatives with countries/BUs as governed by GMS Product Owners</li><li>Drive continuous improvement agenda with our Partners​</li></ul>Position Responsibilities (Expected Work)Owns prioritization of capability adoption of capabilities &amp; transformation roadmap across pillars within the geographies on behalf of global GMS Product Owners and in coordination with IT, Country Performance Delivery Lead, and Country Marketing team​<ul><li>Address adoption issues and outside system work-arounds​</li><li>Work with global Product, and IT teams for any exception/change requirements​</li><li>Benchmark usage and effectiveness relative to other sites / markets​</li><li>Drives process-based / capability-based governance and benchmarking within geography​</li><li>Ensure assets are maximized before any small tech or auxiliary automations are developed to support operations​</li></ul>​Owns continuous improvement agenda in collaboration with partners &amp; country​<ul><li>Drives governance to ensure right prioritization of initiatives across markets with the Partner “TIO” (Transformation &amp; Innovation Office)</li><li>Ensures CI agenda of partners is aligned to UL priorities, roadmap, framework​</li><li>Cross pollinate learnings / experience from within organization into our partner operations​</li><li>Identify Best Practices - External and Internal. Explore emerging trends and actively seek opportunities to - SIMPLIFY, ELIMINATE, CONSOLIDATE, CENTRALISE, AUTOMATE​</li></ul>​Unilever SPOC for global process excellence team into the geography​<ul><li>Drives prioritization of Product execution within the geography/BUs in alignment with global Product team​</li><li>Represents markets within geography in global process / capability discussions and community of practices​</li></ul>​Drive effectiveness and consistency of operating model (governance, gatekeeping, etc). ScopeThis position will be supporting select BU’s across a key geographical region (Americas / Europe &amp; Middle East / Asia &amp; Africa) engaging with key senior stakeholders both in countries and within the GBS communities.Skills &amp; CompetenciesKey Skills &amp; Capabilities:<ul><li>Business acumen and customer centric mindset​</li><li>E2E function agnostic integrator (non-silo mentality)​</li><li>Demonstrable Agile mindset and capabilities​</li><li>Ability to drive change ​</li><li>Holding people accountable (peers, leaders and external stakeholders) and strong personal accountability for delivery​</li><li>Team leadership experience​</li><li>Ability to work effectively in both independent and diverse multi-task team environments ​</li><li>Experienced in leading/working with virtual teams and driving performance across diverse mixture of cultures. ​</li></ul>Key Interfaces:<ul><li>Performance Delivery and Governance Lead​</li><li>Partner Operational and Executive leadership​</li><li>Transition Teams (UL and Partner)​ and Partner TIO</li><li>Global Product teams​</li><li>Wider GMS Teams​</li><li>IT and D&amp;A​</li><li>Procurement, HR and Finance Business (as applicable)​</li></ul>Our commitment to Equality, Diversity &amp; Inclusion Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Note: "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding."<h4>Experience Level</h4>Mid Level

Hindustan Unilever Limited

Project Leader

Sr Leader, Project Management (Agile Project Manager)Senior Leader, Project Management (Agile Project Manager) – Pune, India.Does playing a critical role in improving service quality sound exciting to you? How about working for a global fintech company on global change projects? Join Western Union as a Senior Leader, Project ManagementWestern Union powers your pursuit. In this unique global role, you will be an Agile Project Manager, you will facilitate collaboration across various cross-functional agile teams to drive the delivery of high-quality software solutions that meet business needs.Role Responsibilities<ul><li>Develop project plan, timelines</li><li>Proactively identify and mitigate project risks and resolve issues</li><li>Facilitate identification of timelines, dashboards, success metrics, and financial scorecards for each initiative </li><li>Manage project resources including project staffing, developing, motivating, coaching and advising</li><li>Partner closely with other members of functional project teams to define business requirements and collaborate to deliver </li><li>Lead scrum teams in the delivery of high-quality software solutions that meet business needs</li><li>Work with Agile teams to Define test plans and ensure that products are defect free before User Acceptance Testing</li><li>Facilitate the User Acceptance Testing process, developing rollout plans and procedures</li><li>Ensure appropriate systems development and project management processes are being utilized</li><li>Provide expert advice and coaching to leads and teams to ensure best practice execution</li><li>Develop and delivery various reports and presentations to steering committees, project sponsors, and other stakeholders.</li></ul>Role Requirements<ul><li>Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred</li><li>PMP, Agile, SAFE, and/or CSM certifications preferred</li><li>Overall 12+ Years of Experience with Minimum 5+ years proven project management experience</li><li>Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment</li><li>Jira, Confluence, and/or Wrike experience a plus.</li></ul>We make financial services accessible to humans everywhere. Join us for what’s next.Western Union is positioned to become the world’s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com.BenefitsYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (<a href="https://careers.westernunion.com/global-benefits/" rel="noopener noreferrer" target="_blank">https://careers.westernunion.com/global-benefits/</a>). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.Your India specific benefits include:<ul><li>Employees Provident Fund [EPF]</li></ul><ul><li>Gratuity Payment</li><li>Public holidays</li><li>Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave</li><li>Annual Health Check up</li><li>Hospitalization Insurance Coverage (Mediclaim)</li><li>Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance</li><li>Cab Facility</li><li>Relocation Benefit</li></ul>Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.#L1-HR1 #LI-Hybrid Estimated Job Posting End Date:10-21-2025This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.<h4>Experience Level</h4>Senior Level

Western Union Services India Pvt Ltd

Strategic Sourcing - Technology, Cross Category<h4>Career Category</h4>Procurement<h4>Job Description</h4>ABOUT AMGENAmgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.ABOUT THE ROLERole Description:Let’s do this. Let’s change the world. We are seeking a strategic sourcing professional who thrives in ambiguity, can think long term, and has the discipline to deliver near-term results.You will serve as the Global Strategic Sourcing Manager and report to the India Indirect Lead. In this role, you will drive sourcing strategy and execution for Software, with a focus on Data Analytics and AI platforms. This includes developing and executing sourcing roadmaps, designing and leading negotiations, building supplier partnerships, and ensuring Amgen secures the right solutions at the best value while managing risk and enabling innovation.Your responsibilities will center on analyzing internal demand, market dynamics, and supplier capabilities to design sourcing strategies that achieve cost efficiency, supply resilience, and innovation. As a strategic sourcing leader, you will partner closely with business stakeholders to align procurement activities with Amgen’s digital and enterprise-wide priorities.Roles &amp; Responsibilities:<ul><li>Strategic Sourcing Leadership</li><li>Lead the end-to-end sourcing strategy for Software and AI/Data Analytics platforms.</li><li>Drive sourcing initiatives that balance innovation, compliance, governance, and cost efficiency.</li><li>Design and manage RFPs, supplier evaluations, negotiations, and contracting processes.</li><li>Develop multi-year sourcing roadmaps that anticipate enterprise growth, regulatory needs, and evolving market capabilities.</li><li>Identify and onboard emerging suppliers in analytics, AI, and predictive modeling to responsibly incorporate innovation.</li></ul>Leadership<ul><li>Partner with Digital, IT, Data Science, and R&amp;D leaders to align sourcing strategies with Amgen’s technology and business roadmaps.</li><li>Act as a trusted advisor, ensuring sourcing outcomes directly support business objectives.</li><li>Facilitate cross-functional collaboration and guide stakeholder decision-making during complex sourcing projects.</li><li>Ensure sourcing decisions adhere to regulatory, cybersecurity, and privacy requirements.</li><li>Manage supplier performance through scorecards, SLAs, and business reviews.</li><li>Partner with Legal, Compliance, and Cybersecurity teams to ensure robust contracting and risk mitigation.</li><li>Leverage spend analytics, benchmarks, and market intelligence to drive cost savings and uncover new value.</li><li>Deliver measurable improvements in cost efficiency, speed to market, and supplier innovation.</li><li>Support continuous improvement in sourcing processes and tools to increase agility and impact.</li></ul>Functional Skills:Must-Have Skills:<ul><li>Deep expertise in strategic sourcing processes (RFPs, negotiations, supplier evaluations, contracting).</li><li>Strong understanding of analytics and AI/ML software procurement, including cloud ecosystems (AWS, Azure, GCP, Databricks, Snowflake).</li><li>Familiarity with procurement platforms (e.g., Ariba) and ERP/analytics tools.</li><li>Strong analytical and organizational skills with ability to manage large-scale, complex sourcing projects</li></ul>Good-to-Have Skills:<ul><li>Experience in software/technology sourcing at a global scale.</li><li>Financial and legal acumen to navigate complex agreements.</li><li>Ability to evaluate supplier innovation and align sourcing with future business needs.</li><li>Understanding of AI ethics, governance, and compliance frameworks.</li></ul>Soft Skills:<ul><li>Strong verbal and written communication skills.</li></ul><ul><li>Ability to influence stakeholders and manage change.</li><li>High initiative, self-motivation, and ability to navigate ambiguity.</li><li>Comfortable working with global, virtual, and cross-functional teams.</li><li>Strong negotiation and relationship management skills.</li></ul>Basic Qualifications:Master’s degree and 9+ years of total experienceORBachelor’s degree and 11+ years of total experienceAND6+ Years of Sourcing experienceEQUAL OPPORTUNITY STATEMENTAmgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status..<h4>Experience Level</h4>Senior Level

Amgen Technology Private Limited

Procurement Manager

Technical Program Manager/Quality LeadOur vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.Technical Program Manager/Quality Lead – Job DescriptionKey Responsibilities· Project Management of NAND Flash Memory Product Designo Develop and manage project schedules.o Identify task dependencies and perform critical chain analysis.o Collaborate and ensure alignment with cross-functional stakeholders.· Quality Managemento Conduct root cause analysis of design bugs.o Oversee change management processes.o Perform DFMEA for risk management.o Support audits to ensure compliance with ISO 9001 and IATF standards.Required Qualifications· Bachelor’s degree in electrical/electronic engineering.· 2+ years of Project Management experience in semiconductor industry· 4+ years of experience in Digital, Analog, or Memory Design.Preferred Skills &amp; Certifications· Project Management Certification (e.g., PMP, Prochain)· Excellent Communication skills and effective Collaboration· Experience with 8D Analysis.Work Schedule &amp; Location· Staggered hybrid hours preferred:o Onsite: 1:00–6:00 PM ISTo Remote: 7:30–10:30 PM ISTTools &amp; Methodologies· Project Management Tools: Prochain, MS Project· Collaboration Tools: Jira, Confluence· Productivity Tools: Microsoft Office SuiteAbout Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact <a href="mailto:hrsupport_in@micron.com" rel="noopener noreferrer" target="_blank">hrsupport_india@micron.com</a>Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.<h4>Experience Level</h4>Senior Level

Micron Technology Operations India Llp

Performance Test Engineer

Vendor Management Lead, VP<h4>Job Description:</h4>Job Title: Vendor Management Lead, VPLocation: Pune, IndiaRole Description<ul><li>We are seeking a dynamic and skilled professional to join our DWS Technology organisation as a Service Relationship Owner (SRO) at the VP level, for the principal services that DWS Technology continues to receive from Deutsche Bank TDI. This role is designed for someone who thrives in complex, collaborative environments, and is passionate about driving technology service delivery to success across a global and multifaceted organisation.</li><li>The SRO acts as an empowered partner and proxy for the Head of Core Technology, ensuring strong oversight, effective communication, and seamless review/reporting of technology services, with deficiencies escalated. This individual will engage with internal DWS stakeholders and DB TDI teams, maintaining high standards of organisation, discipline, and follow-through. Ideal candidates bring proven project leadership, exceptional communication skills, and a solid grasp of technology services.</li></ul>What we’ll offer youAs part of our flexible scheme, here are just some of the benefits that you’ll enjoy<ul><li>Best in class leave policy</li><li>Gender neutral parental leaves</li><li>100% reimbursement under childcare assistance benefit (gender neutral)</li><li>Sponsorship for Industry relevant certifications and education</li><li>Employee Assistance Program for you and your family members</li><li>Comprehensive Hospitalization Insurance for you and your dependents</li><li>Accident and Term life Insurance</li><li>Complementary Health screening for 35 yrs. and above</li></ul>Your key responsibilities<ul><li>Communication Excellence: Act as a primary point of contact across the DWS Technology organisation, facilitating clear, concise, and compelling communications to drive alignment and action.</li><li>Stakeholder Engagement: Confidently conduct discussions and negotiations around service deficiencies with TDI partners, especially in areas requiring follow-up, clarification, or issue resolution.</li><li>Service Oversight: Maintain a deep understanding of the scope, quality, and value of services provided by TDI, proactively identifying opportunities for improvement of the reporting and oversight as well as ensuring services meet DWS needs and compliance with regulatory standards.</li><li>Governance and Compliance: Support the implementation and ongoing maintenance of governance frameworks, ensuring compliance with internal policies and external regulations.</li><li>Continuous Improvement: Drive continuous improvement initiatives by soliciting feedback, analysing performance metrics, and championing innovative solutions across the technology landscape.</li><li>SRO Training &amp; Expertise (Optional): If applicable, leverage previous SRO training and experience to enhance role effectiveness and contribute to best practice sharing within the organisation.</li></ul>Your skills and experience<ul><li>Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. Master’s degree or relevant certifications are an advantage, but not essential.</li><li>Professional Experience: Minimum 6-7 years of experience in technology project management, stakeholder engagement, or service delivery oversight, preferably within large or complex organisations.</li><li>Communication: Outstanding verbal and written communication skills; capable of conveying complex information simply and persuasively to diverse audiences.</li><li>Project Management: Demonstrated experience leading multi-disciplinary technology projects, with an ability to coordinate disparate teams and resources towards common goals. This should include the ability to design, review</li><li>Organisation &amp; Discipline: Highly organised, detail-oriented, and disciplined in approach; adept at managing multiple priorities and deadlines simultaneously.</li><li>Stakeholder Management: Proven ability to build relationships, influence outcomes, and manage expectations with internal and external partners.</li><li>Service Delivery Understanding: Solid understanding of technology services, vendor management, and operational excellence.</li><li>SRO Training (Optional): Previous completion of SRO training and demonstrated understanding of the SRO role is useful but not essential.</li></ul><h4>Desirable Attributes</h4><ul><li>Proactive Mindset: Anticipates challenges and opportunities, taking initiative to escalate them before they become more serious.</li><li>Adaptability: Comfortable navigating ambiguity and change, adjusting approach as needed to deliver results in evolving environments.</li><li>Analytical Skills: Strong analytical and strategic thinking abilities, with a talent for synthesising insights and making data-driven decisions.</li><li>Commitment to Excellence: Holds self and others to high standards of performance, ethics, and accountability.</li></ul><h4>Key Relationships</h4><ul><li>Technology Leadership: Collaborate closely with DWS Technology leads to align initiatives and strategies.</li><li>TDI Partners: Serve as a key liaison with TDI service providers, ensuring mutual understanding and effective delivery of contracted services.</li></ul><h4>Career Development</h4><ul><li>This role offers significant opportunities for professional growth and visibility within the DWS Technology organisation. The successful candidate will develop a deep understanding of technology service relationship management, technology service oversight, and effective reporting.</li><li>Exposure to senior stakeholders and complex projects will provide a strong foundation for advancement into more senior roles.</li></ul>How we’ll support you<ul><li>Training and development to help you excel in your career</li><li>Coaching and support from experts in your team</li><li>A culture of continuous learning to aid progression</li><li>A range of flexible benefits that you can tailor to suit your needs</li></ul>About us and our teamsPlease visit our company website for further information:<a href="https://www.db.com/company/company.html" rel="noopener noreferrer" target="_blank">https://www.db.com/company/company.html</a>We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.<h4>Experience Level</h4>Senior Level

Deutsche Bank

Vendor management assistant

Technical Project Manager <ul><li>Expertise: Azure, Agile Methodologies, Data Warehousing (DWH)</li><li>Experience: 6-10 Years</li></ul> Share your resume now.

Bizmetric

Senior Project Manager

Project Program Management AdvisorRole SummaryWe are seeking a highly skilled Project/Program Management Advisor to lead analytics-driven transformation initiatives across our organization. This role requires data analysis as a core capability, combined with strong experience in business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management. The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement.Key ResponsibilitiesData Analysis &amp; Insights (Must-Have)<ul type="disc"><li>Analyze complex datasets to uncover insights, risks, and opportunities that inform program strategy.</li><li>Develop KPIs, dashboards, and scorecards to monitor program health, efficiency, and outcomes.</li><li>Apply statistical analysis and predictive modeling to forecast performance and resource needs.</li></ul>Business Process Improvement<ul type="disc"><li>Lead initiatives to streamline and optimize processes using Lean Six Sigma Black Belt frameworks.</li><li>Apply process mining tools (Celonis, UiPath Process Mining, Signavio) to identify inefficiencies and recommend improvements.</li><li>Drive a culture of continuous improvement across program delivery.</li></ul>Project &amp; Program Management<ul type="disc"><li>Oversee large, complex programs, ensuring delivery within scope, time, and budget.</li><li>Establish governance frameworks, risk management practices, and communication cadences.</li><li>Mentor project managers and ensure best practices in planning, execution, and reporting.</li></ul>Client &amp; Stakeholder Management<ul type="disc"><li>Act as a trusted advisor to senior stakeholders and clients, aligning initiatives with strategic priorities.</li><li>Translate business needs into actionable project/program roadmaps.</li><li>Present insights, recommendations, and outcomes to leadership in an executive-ready format.</li></ul>Strategic &amp; Advisory Contributions<ul type="disc"><li>Shape project and program strategies by embedding data-driven decision-making.</li><li>Influence technology and business stakeholders on the adoption of innovative analytics and process improvement practices.</li><li>Partner with Finance and Operations teams to validate ROI and track program benefits realization.</li></ul>Education &amp; ExperienceEducation<ul type="disc"><li>Bachelor’s degree in Business, Engineering, Statistics, or related field (required).</li><li>Master’s degree (MBA, MS in Analytics/Operations, or equivalent) preferred.</li><li>Certifications:</li><ul type="circle"><li>Lean Six Sigma Black Belt (mandatory)</li><li>PMP/PRINCE2, Agile/Scrum Master (preferred)</li><li>Process Mining certification (desirable)</li></ul></ul>Experience<ul type="disc"><li>8 + years of professional experience, with a strong focus on program/project management and business transformation.</li><li>Proven ability to deliver data-driven insights using SQL, Excel, Python/R, or BI tools (Power BI, Tableau).</li><li>Experience leading cross-functional programs with measurable cost, quality, or efficiency improvements.</li><li>Hands-on experience with process mining tools to diagnose and improve performance.</li><li>Demonstrated success in client-facing advisory roles with senior leadership engagement.</li><li>Background in BPS/outsourcing, shared services, or consulting desirable.</li></ul>Skills &amp; Competencies<ul type="disc"><li>Strong analytical, statistical, and problem-solving skills.</li><li>Expertise in business process improvement and transformation methodologies.</li><li>Proficiency in project/program management best practices and governance.</li><li>Excellent stakeholder management and executive communication skills.</li><li>Ability to influence, negotiate, and drive adoption across diverse teams.</li><li>Strategic thinker with hands-on execution capabilities.</li></ul>

NTT DATA Global Delivery Services Ltd

Project Management Consultant

Resource Manager SrRequisition Number: 102689 Senior Resource Manager  Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area. Insight at a Glance<ul><li>14,000+ engaged teammates globally with operations in 25 countries across the globe.</li><li>Received 35+ industry and partner awards in the past year</li><li>$9.2 billion in revenue</li><li>#20 on Fortune’s World's Best Workplaces™ list</li><li>#14 on Forbes World's Best Employers in IT – 2023</li><li>#23 on Forbes Best Employers for Women in IT- 2023</li><li>$1.4M+ total charitable contributions in 2023 by Insight globally</li></ul> Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role  The Senior Resource Manager resides within the Digital Engagement Team and is responsible for centrally and proactively managing Insight’s services resources, allocating the appropriate resources to multiple projects across EMEA, and for ensuring the effective and efficient delivery of professional services. The Senior Resource Manager understands, captures, and assesses the capabilities and availability of the delivery teams, and also effectively responds to and allocates resources in order to meet client requirements, maximising the engagement and usage of the service delivery teams. As a Senior Resource Manager, you will get to:<ul><li>Enable the delivery of best-in-class consultancy offerings and projects through the effective and precise management of Insight’s EMEA services shared resource requests.</li><li>Support, manage, and build processes and workflows for the resource management of the EMEA services team.</li><li>Align and assign required resources efficiently to projects utilising the centralised resource calendar.</li><li>Establish and develop communication channels and relationships with Insight EMEA’s services project management team, and the team managers of consultants and engineers.</li><li>Act as single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans; proactively identifying and solving communication and relationship needs of stakeholder groups.</li><li>Build skills profiles for the teams and seek to understand and capture individual capabilities and availability in order to meet current and future resource demands.</li><li>Identify internal resource limitations and support pro-actively the engagement of third-party resources to deliver against resource requests from team managers, define skills requirements and support negotiation of rates.</li><li>Monitor resource utilisation, ensure the effective deployment of all resource across EMEA, and  also provide the best possible ROI on deployed resources.</li><li>Proactively forecast, analyse, and report data to predict future capacity and demand, and also  provide dashboard visibility of resource allocation across EMEA services.</li><li>Provide accurate predictive analysis for resource prioritisation and optimisation, identifying potential future resource gaps and provide options for possible solutions.</li><li>Forecast future workforce demand for skills based on business plans and external factors </li><li>Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.</li></ul>  What we’re looking for<ul><li>Demonstrates extensive working experience in the areas of resource management and project management</li><li>Previous experience of liaising with external suppliers and third parties to secure resources at a professional level</li><li>High level of written and spoken English A confident, outward-looking, proactive communicator</li><li>Fully conversant with Microsoft Office suite (Outlook, Excel, and Word)</li><li>Strong team player as well as a proactive individual contributor</li><li>Ability to marshal and manage resources (people, funding, materials, and support) to achieve a project or task</li><li>Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion</li><li>Demonstrate previous experience of having worked within a professional services provider environment</li><li>Ability to interpret and analyse business and technical reports in addition to writing and presenting information to senior stakeholders</li><li>Capacity to influence stakeholder attitudes, decisions, and actions for mutual benefit.</li><li>Demonstrable ability to deal with ambiguity effectively, high level of resilience to deal with setbacks and challenges</li><li>A strong communicator, able to challenge the status quo, and interact with internal/external</li><li>stakeholders at all levels of seniority</li><li>Able to manage own time efficiently and to handle multiple activities in parallel to accomplish the goals</li><li>Demonstrable experience of working to set deadlines, able to effectively prioritise own workload</li><li>Ability to work in a fast-paced, entrepreneurial, results-oriented culture</li><li>Experience of forecasting, analysing, and reporting data accurately</li><li>Deadline oriented, collaborative-minded, and skilled at striking the perfect balance between speed and quality</li><li>Excellent organisation skills with high attention to detail and able to quickly and efficiently build cross-functional relationship</li></ul> What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:<ul><li>Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.</li><li>Medical Insurance</li><li>Health Benefits</li><li>Professional Development: Learning Platform and Certificate Reimbursement</li><li>Shift Allowance</li></ul> But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here.  When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's talent leads tomorrow's success. Learn more about Insight:  <a href="https://www.linkedin.com/company/insight/" rel="noopener" target="_blank" title="https://www.linkedin.com/company/insight/">https://www.linkedin.com/company/insight/</a> Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &amp;25 A Gurugram Gurgaon Hr 122002 India<h4>Experience Level</h4>Mid Level

Insight Enterprises

Manager HR

Customer Engagement Manager (dCEM), SAP Enterprise Cloud ServicesWe help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.   The digital Customer Engagement Manager (CEM) is responsible for E2E customer engagement and delivery of contractual agreement and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables.What you buildThe dCEM oversees the customer lifecycle from the moment of contract signing, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, change management, and renewal support for a range of customers. The dCEM is also expected to maintain customer satisfaction through issue mitigation and escalation management and helping customers maximize the value of their partnership with SAP. The dCEM manages a variety of technical and engagement aspects during the various phases of a range of customer’s lifecycle. They will work in seamless collaboration with sales &amp; pre-sales team and,  SAP Enterprise Cloud Services internal delivery teams for the committed scope of delivery throughout the customer engagement lifecycle. This role also provides expert support in operations and facilitates the service lifecycle.Key tasks comprise the following:<ul type="disc"><li>Supports sales to delivery handover and supervise the delivery of services outlined in the customer contract</li><li>Initiates digital service kick-off for customers transitioning to the digital customer engagement model</li><li>Contributes to onboarding/transitioning customers to ECS</li><li>Orchestrates the overall service/project delivery according to planned scope, budget, and milestones</li><li>Supports in de-escalations of critical customer situations</li><li>Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable</li><li>Executes technical feasibility studies/solution reviews (if applicable)</li><li>Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement</li><li>Support customer satisfaction surveys</li><li>Supports commercial change requests, including customer renewals</li><li>Contributes to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success</li><li>Supports in reviewing account status and analyzing if the account needs to be transitioned to another team, based on growth in volume or complexity of the account over time.</li></ul> What you bring<ul type="disc"><li>5 - 7 years of work experience as SAP technical consultant with 2+ years in a customer-facing role (consulting, IT support, IT services, etc.)</li><li>Hands on experience with SAP Basis activities, SAP release upgrades, and infrastructure updates for cloud customers </li><li>Technical and application expertise for different cloud solutions (min. HEC &amp; S/4HANA)</li><li>Must have exposure to SAP Basis, SAP S/4 HANA, Azure/ AWS (in context of SAP Green Field and Brown Field Customers)</li><li>Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making</li><li>An individual in this role is expected to deliver ‘Effective customer communication’ using digital mediums to achieve high customer satisfaction. Strong knowledge of IT Service Management, SAP Basis, and SAP Application</li><li>Good understanding of ECSs operations infrastructure, processes, and automation tools like SPC, TIC, etc. is a plus</li><li>Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus</li><li>Cloud architecture and IT technical infrastructure know-how</li><li>Understanding of escalation handling and procedures</li><li>Experience in working with cross-cultural and cross-functional teams or individuals</li><li>Proficiency in English (Written and verbal)</li></ul> Where you belongThe SAP Enterprise Cloud Services (ECS) organization is a business unit responsible for providing cloud-hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. Our portfolio of private cloud solutions turns SAP products into a solution-as-a-service on customer’s preferred infrastructure, including Hyperscalers, as one SAP. The portfolio is at the center of the SAP strategy to help customers on their journey to use SAP S/4HANA and become an Intelligent Enterprise.As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is a shared services organization dedicated to managing service delivery at scale for high-volume, low-touch, private cloud customers.Because we are at the heart of the SAP strategy, our business unit is growing rapidly. In order to facilitate that growth, we are looking for people with diverse technical and customer engagement backgrounds to join our Centers of Expertise around the world. You will become part of a great team of smart technical and customer engagement professionals, where there are great opportunities for growth and there is tremendous potential for specialized development of your skills.<h4>SAPECSCareers SAPInternalT2</h4>  Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.   We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the <a href="https://one.int.sap/me@sap/jobs_and_hiring/employee_referral/region/0000/lang/en">SAP Employee Referral Program</a>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. AI Usage in the Recruitment ProcessFor information on the responsible use of AI in our recruitment process, please refer to our <a href="https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US">Guidelines for Ethical Usage of AI in the Recruiting Process</a>. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 436645  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid <h4>Experience Level</h4>Senior Level

Sap India Private Limited

Customer Relationship Manager

Specialist - Process and Program Excellence<h4>Company Description</h4>Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support),Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes’ Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.<h4>Job Description</h4>Key Responsibilities<ul><li>Collect, clean, and validate data from multiple sources to ensure accuracy and reliability.</li><li>Build dashboards and reports to track key performance indicators (KPIs).</li><li>Conduct exploratory and diagnostic analysis to uncover trends and patterns.</li><li>Partner with stakeholders to translate business questions into analytical requirements.</li><li>Provide ad-hoc analysis and insights to support decision-making.</li><li>Document methodologies, processes, and data definitions for consistent usage.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong proficiency in SQL and data querying.</li><li>Advanced knowledge of Excel/Google Sheets (formulas, pivots, advanced functions).</li><li>Hands-on experience with data visualization tools (Power BI, Tableau, or similar).</li><li>Strong analytical, problem-solving, and critical-thinking skills.</li><li>Good communication skills to present data in a clear and compelling way.</li><li>Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, or related field.</li></ul><h4>Qualifications</h4>Preferred Skills<ul><li>Experience with Python/R for data analysis and automation.</li><li>Knowledge of data warehouses (Snowflake, BigQuery, Databricks).</li><li>Familiarity with ETL pipelines or working with data engineering teams.</li><li>Understanding of basic statistical analysis and hypothesis testing.</li><li>Experience in building automations and writing macros/scripts (VBA, Apps Script, or similar) to streamline reporting and repetitive tasks.</li></ul>Attributes &amp; Mindset<ul><li>Detail-oriented, curious, and eager to learn.</li><li>Comfortable working with ambiguity and large datasets.</li><li>Proactive in finding opportunities to improve reporting, analytics, and automation.</li><li>Strong team player with the ability to work cross-functionally.</li></ul> <h4>Additional Information</h4>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.<h4>Experience Level</h4>Senior Level

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